Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
Hertz
Behind the AI tech used to inspect rental vehicles
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
Hertz CEO promises to address false arrests
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
Hertz is selling ex-rental Teslas for cheap, citing pricey maintenance
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
Man claims Hertz falsely accused him
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
Hertz clarifies policy after Puerto Rican man was denied rental car
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Hertz to pay $168M after customers wrongly accused of theft
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO vows to "do right" by customers after false theft reports
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Senators call for investigations into Hertz
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Senators call for Hertz investigation
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators call for probes into Hertz after CBS News reports on alleged false arrests
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
Man arrested on cruise ship is latest to be accused of stealing Hertz car
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
Hertz ordered to release data on number of renters it accuses of theft
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
Hertz customers: We were arrested, jailed over false theft reports
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
Customers allege Hertz had them falsely arrested: "Just terrifying"
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla loses $40B in value after Musk says Hertz deal not "signed yet"
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
Hertz to buy 100K Tesla Model 3 cars in push for EV rentals
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
Hertz sued for not producing receipt that cleared man of murder
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
Live
Iran says obstacles remain, but acknowledges deal taking shape with U.S.
As the Trump administration signals hope for a possible deal, Iran says obstacles linger, and "frequent changes" in U.S. positions aren't helping.
Vietnam vets say opposing Trump's arch is about being "loyal to the country"
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Alleged gunman outside White House had run-ins with Secret Service, sources say
Sources identified the 21-year-old suspect as Nasire Best of Dundalk, Maryland, and documents obtained by CBS News show Best previously blocked a White House entry lane in June 2025.
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Iran's supreme leader is holed up in undisclosed location, U.S. intel says
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Efforts to stop California chemical leak on new trajectory, officials say
More than 50,000 people in California remain evacuated due to an Orange County chemical leak that prompted Gov. Newsom to request that President Trump issue a Federal Emergency Declaration.
Suspects wanted by FBI for robbing athletes' homes arrested in Chile
The thieves stole jewelry, high-end watches and souvenirs such as sports jerseys, among other belongings, police said.
DOJ says it scrubbed news releases about Jan. 6 criminal cases from its website
The Justice Department acknowledges it has removed from its website news releases about criminal cases related to the Jan. 6, 2021 riot, calling the information "partisan propaganda."
Ebola death toll climbs in Congo as new infections confirmed in Uganda
The WHO chief says there have been 220 suspected deaths in the ongoing Ebola outbreak as Ugandan health authorities report two new Ebola infections.
How the "Payam Method" keeps the joy in learning piano
From improvising classical music to playing songs students like, the approach by Payam Music focuses on student enjoyment while learning piano.
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American Music Awards air tonight with star-studded performances
The American Music Awards celebrate fan favorites in the music world and feature performances from multiple artists.
Vietnam vets say opposing Trump's arch is about being "loyal to the country"
"I think it's just disrespectful to those that I served with who didn't come back," a veteran suing to stop construction of the arch told CBS News.
What's open and closed for Memorial Day 2026?
Most retail stores will be open for business on Memorial Day, while post offices will be closed. Here's what to know.
Alleged gunman outside White House had run-ins with Secret Service, sources say
Sources identified the 21-year-old suspect as Nasire Best of Dundalk, Maryland, and documents obtained by CBS News show Best previously blocked a White House entry lane in June 2025.
Full transcript of "Face the Nation with Margaret Brennan," May 24, 2026
On this "Face the Nation with Margaret Brennan" broadcast, Kevin Hassett, White House National Economic Council director, and Sen. Chris Van Hollen, Democrat of Maryland, join Nancy Cordes.
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What's open and closed for Memorial Day 2026?
Most retail stores will be open for business on Memorial Day, while post offices will be closed. Here's what to know.
AI is driving more job cuts and weighing on hiring, economists say
Economists say AI is reshaping the U.S. labor market by suppressing hiring even as overall job losses remain limited.
House lawmakers launch insider trading probe into Kalshi and Polymarket
Rep. James Comer is requesting information from Kalshi and Polymarket on how the prediction markets guard against insider trading.
Kevin Warsh sworn in as new Fed chair, replacing Powell
Kevin Warsh has vowed to preserve the Fed's independence over monetary policy, telling lawmakers he will never "predetermine" interest rates at the president's request.
This factor may determine whether you get rich. You don't control it.
Landing a good-paying job may not be enough to buy a home. A new study finds family wealth plays an outsized role in who becomes a homeowner.
Politics
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DOJ says it scrubbed news releases about Jan. 6 criminal cases from its website
The Justice Department acknowledges it has removed from its website news releases about criminal cases related to the Jan. 6, 2021 riot, calling the information "partisan propaganda."
Vietnam vets say opposing Trump's arch is about being "loyal to the country"
"I think it's just disrespectful to those that I served with who didn't come back," a veteran suing to stop construction of the arch told CBS News.
N.J. governor requests access to Delaney Hall ICE facility amid protests
New Jersey Gov. Mikie Sherrill is asking ICE to let her inside the Delaney Hall detention center in Newark.
Exclusive
Iran's supreme leader is holed up in undisclosed location, U.S. intel says
Officials at the highest levels of the Iranian government say they don't know where Mojtaba Khamenei is and have no way to contact him directly, relying instead on a network of couriers.
Full transcript of "Face the Nation with Margaret Brennan," May 24, 2026
On this "Face the Nation with Margaret Brennan" broadcast, Kevin Hassett, White House National Economic Council director, and Sen. Chris Van Hollen, Democrat of Maryland, join Nancy Cordes.
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Second Ebola treatment center set on fire in epicenter of disease's outbreak
Angry residents of a town at the epicenter of the Ebola outbreak in eastern Congo attacked and burned a tent that was part of a health center where people are being treated for the virus.
The latest details on the Ebola outbreak
Officials have increased the number of countries in Africa at risk for Ebola from three to 10. A third entry point is open for Americans traveling from certain high-risk countries back into the U.S. Holly Williams reports.
What to know about a leaking California chemical tank that may explode
The tank at GKN Aerospace is estimated to contain 7,000 gallons of methyl methacrylate, a volatile chemical used to produce plastics.
Ebola kills 3 Red Cross workers in the Congo, organization says
The three workers, who fell ill in March and died in May, were "among the first known victims of the outbreak," the Red Cross said.
Teen's mystery illness solved: "It took 18 years to get an answer"
Lucia Adarve had a long list of symptoms that no one could diagnose. Her mother Lisa was determined to find an answer.
World
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Experts from Thai rescue join efforts to save 7 trapped in Laos cave
Seven Laotian villagers entered a cave five days ago searching for gold and were trapped inside after heavy rain triggered flash flooding.
Minibus crashes into elephant, killing 3 people in Uganda national park
Three people died and four others were injured after their vehicle collided with an elephant in Murchison Falls National Park, police said on Monday.
Ebola death toll climbs in Congo as new infections confirmed in Uganda
The WHO chief says there have been 220 suspected deaths in the ongoing Ebola outbreak as Ugandan health authorities report two new Ebola infections.
Live
Iran says obstacles remain, but acknowledges deal taking shape with U.S.
As the Trump administration signals hope for a possible deal, Iran says obstacles linger, and "frequent changes" in U.S. positions aren't helping.
Suspects wanted by FBI for robbing athletes' homes arrested in Chile
The thieves stole jewelry, high-end watches and souvenirs such as sports jerseys, among other belongings, police said.
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American Music Awards air tonight with star-studded performances
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Extended interview: Patti LaBelle
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Hosted by Lee Cowan. Featured: Concours d'LeMons, Iranian propaganda, Patti LaBelle.
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The legendary Patti LaBelle
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CBS News poll finds most doubt government will ensure AI used appropriately
Amid concern about AI taking jobs, people see a range of motives by AI companies.
Ring founder on the Fire Watch feature
As thousands evacuate their homes in Southern California to flee the Sandy Fire, Ring doorbell and security cameras are helping residents and emergency crews stay informed and stay safe. Ring founder Jamie Siminoff joins CBS News to discuss the Fire Watch feature.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Stanford student on how AI impacted his class
A recent opinion piece in The New York Times spotlighted the impact of artificial intelligence on the 2026 graduating class at one of the world's most prestigious universities. The author, Stanford student Theo Baker, joins to discuss.
Why Google's Gemini Spark AI agent could be a game changer
AI tools that autonomously perform tasks for users mark a major step forward from chatbots, according to tech experts.
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What we know about new UFO file release
The Pentagon has released another batch of never-before-seen files on reported UFO sightings. CBS News senior national security correspondent Charlie D'Agata reports.
Atlantic hurricane season is coming up. Here's what NOAA predicts.
The 2026 Atlantic hurricane season is quickly approaching, and the National Oceanic and Atmospheric Administration is releasing its forecast for what to expect.
2 humpback whales swam record-breaking distance, photos reveal
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Live chicks hatched from artificial eggshell, biotech company says
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El Niño could bring "double whammy" of high tide flooding, NOAA warns
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Suspects wanted by FBI for robbing athletes' homes arrested in Chile
The thieves stole jewelry, high-end watches and souvenirs such as sports jerseys, among other belongings, police said.
Husband convicted of hiring hitman to kill NYC art dealer in Brazil
Daniel Sikkema faces a mandatory sentence of life in prison. Brent Sikkema was stabbed to death in his Rio de Janeiro townhouse in 2024.
New details on Saturday's White House shooting
The alleged gunman in Saturday's shooting at the White House had tried to gain access to the White House last year. Natalie Brand reports.
Why Kouri Richins jurors decided Utah mom was a killer
At Kouri Richins' sentencing for the murder of Eric Richins, her husband and father of their three sons, she declared her innocence to the court and to her children. But for jurors on the case, the evidence told a different story.
Possible shots heard from White House
Several shots were heard from the White House property on Saturday. Aaron Navarro reports from the location after Secret Service told him to get down immediately.
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China launches spacecraft with astronaut set to remain in space for a year
China has launched the Shenzhou 23 spacecraft with three astronauts heading to its space station.
SpaceX launches more powerful Super Heavy-Starship rocket
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SpaceX launch of more powerful Super Heavy-Starship rocket scrubbed at last minute
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SpaceX launches cargo ship to International Space Station
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5/24/2026: Booms, Busts and Bubbles; Sculpting Evolution; The Payam Method
First, examining lessons from the Wall Street crash of 1929. Then, a report on mouse DNA and the fight against Lyme disease. And, inside the "Payam Method" for learning piano.
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Crack in California chemical tank a positive sign, but explosion fears remain; details emerging on potential U.S.-Iran peace deal.
Living with coyotes
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New York's Trail of the Fallen
Charlie D'Agata reports on the trail just south of West Point Military Academy that honors America's fallen patriots.
Summer kicks off with gas and grocery costs up
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