Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
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Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the Milano Cortina Winter Games shared their thoughts on U.S. politics.
The Seattle Seahawks take on the New England Patriots Sunday in the 2026 Super Bowl. Get live updates here.
Savannah Guthrie released a new video on Saturday, saying her family is willing to pay for the safe return of their mother.
Lindsey Vonn, who came out of retirement to compete in the Milano Cortina Games, is in stable condition after her crash.
Democrat Chasity Verret Martinez defeated her Republican opponent in a district President Trump won by 13 points in 2024.
Team USA defended its Olympic figure skating team event gold medal on Sunday after Ilia "Quad God" ushered the team to victory at the Milan Cortina 2026 Winter Olympics.
Republicans and Democrats in Congress are locked in a standoff over reforming the nation's immigration enforcement operation as a deadline to reach a resolution and fund the Department of Homeland Security approaches.
British Prime Minister Keir Starmer's chief of staff, Morgan McSweeney, said he took responsibility for advising Starmer to appoint Peter Mandelson.
A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two foreign nationals who discussed a person close to President Trump, two sources said.
Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
Team USA defended its Olympic figure skating team event gold medal on Sunday after Ilia "Quad God" ushered the team to victory at the Milan Cortina 2026 Winter Olympics.
The Seattle Seahawks are taking on the New England Patriots Sunday in the 2026 Super Bowl. Get live updates here.
Republicans and Democrats in Congress are locked in a standoff over reforming the nation's immigration enforcement operation as a deadline to reach a resolution and fund the Department of Homeland Security approaches.
On this "Face the Nation with Margaret Brennan" broadcast, Sen. Mark Warner and Rep. Tony Gonzales join Margaret Brennan.
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Will Lewis, CEO and publisher of the Washington Post, has resigned just three days after the storied newspaper laid off about one-third of its staff.
Nexstar's acquisition of Tegna would bring together two companies with significant holdings in local broadcast media.
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Rep. Tony Gonzales said the Dilley detention facility, the only immigration facility that houses children, is "nicer than some elementary schools."
Republicans and Democrats in Congress are locked in a standoff over reforming the nation's immigration enforcement operation as a deadline to reach a resolution and fund the Department of Homeland Security approaches.
On this "Face the Nation with Margaret Brennan" broadcast, Sen. Mark Warner and Rep. Tony Gonzales join Margaret Brennan.
The following is the transcript of the interview with Rep. Tony Gonzales, Republican of Texas, that aired on "Face the Nation with Margaret Brennan" on Feb. 8, 2026.
A whistleblower complaint includes highly-classified details about a National Security Agency intercept of a call between two foreign nationals who discussed a person close to President Trump, two sources said.
Becca Valle, then 37, enrolled in a cutting-edge clinical trial after surgery removed an aggressive tumor from her brain.
More than three dozen cases of death cap mushroom poisonings have been reported in California since November, health officials said.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
The New Mexico Department of Health said officials believe the baby contracted listeria after their mother drank raw milk during pregnancy.
Juan Guanipa, one of the closest allies of opposition powerhouse María Corina Machado, had been held at a detention facility since May 2025.
The following is the transcript of the interview with Rep. Tony Gonzales, Republican of Texas, that aired on "Face the Nation with Margaret Brennan" on Feb. 8, 2026.
The following is the transcript of the interview with David Becker, executive director of the Center for Election Innovation and Research and a CBS News election law contributor, that aired on "Face the Nation with Margaret Brennan" on Feb. 8, 2026.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
The following is the transcript of the interview with Dr. Scott Gottlieb, former FDA commissioner, that aired on "Face the Nation with Margaret Brennan" on Feb. 8, 2026. Dr. Gottlieb also sits on the boards of Pfizer and United Health Care.
"Sunday Morning" remembers some notable people who left us this week, including singer LaMonte McLemore, a founding member of vocal group The 5th Dimension.
Don Henley acknowledges the Eagles are "kind of a staple" as they sell out shows at the Las Vegas Sphere and cement their status with the best-selling album of all time.
Singer-songwriter Don Henley reflects on the Eagles' decades-long career, the larger than life legacy of his late bandmate Glenn Frey, and the emotional moment he saw Frey's son Deacon perform in his father's place. He also emphasizes the importance of connecting with fans, saying "music is medicine. And people need some medicine right now."
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Faith Salie breaks down why HBO's "Heated Rivalry" is setting the internet on fire with its story of a secret romance between rival pro hockey players.
The FAA says it is collaborating with the FBI to detect, track and assess unauthorized drone activity at the Super Bowl.
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From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
CBS News business analyst Jill Schlesinger talks about how companies are using artificial intelligence, the discussion around the technology and how it's impacting the workforce.
Executives from Waymo and Tesla defended their self-driving vehicle technology in testimony before the Senate Commerce Committee on Wednesday. CBS News' Kris Van Cleave reports and Ian Krietzberg, an AI correspondent at the digital media company Puck, has more.
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
"Sunday Morning" looks back at historical events on this date.
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
Savannah Guthrie and her siblings posted a third video on Saturday, pleading for their mother's return after she went missing last week. Jonathan Vigliotti reports.
Connor Hilton, 17, said that after taking Accutane, a prescribed acne medication, he began to have suicidal and homicidal thoughts – thoughts that, his defense argued, led him to shoot two friends in the head at his Friendswood, Texas, home. Prosecutors weren't convinced.
Authorities said Friday they were inspecting an apparent new message relating to the disappearance of "Today" host Savannah Guthrie's mom, Nancy, after the family reported her missing from her home on Sunday.
Luigi Mangione had an outburst after a hearing on Friday in which the judge announced that his New York State trial will begin on June 8. CBS News legal reporter Katrina Kaufman is following the case.
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
The new crew will replace four station fliers who returned to Earth ahead of schedule last month due to a medical issue.
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
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In Guinness World Records, you'll find the shortest, tallest and fastest. Behind the spectacle is an auditing system so strict it has crushed many more record attempts than it has certified.