Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Jacob deGrom allowed a second-inning single in seven shutout innings while bouncing back from one of his worst major league starts, and the Texas Rangers beat the Athletics 8-1.
An open-water swimmer says a routine morning swim in Lake Tahoe turned into a frightening encounter when an otter attacked her underwater.
It's all aimed at reducing highway fatalities and targeting fraud by removing 110 commercial driver's license schools across the nation.
A Nevada County nonprofit tasked with helping communities prepare for wildfires has shut down amid an embezzlement case involving its former executive director and the loss of state funding for several wildfire mitigation projects.
At least 29 people were displaced after an apartment complex caught fire in Modesto. Roughly 50 firefighters tackled the flames at Valley Oak Apartments on Oakdale Road.
California lawmakers are set to vote Tuesday on a scaled-back wildfire liability package after Gov. Gavin Newsom's push to shield utilities from some of the costs associated with fires sparked by their equipment failed to gain enough support.
It's all aimed at reducing highway fatalities and targeting fraud by removing 110 commercial driver's license schools across the nation.
A new food-focused entertainment venue is coming to Sacramento's Downtown Commons, bringing bowling, interactive games and a full-service restaurant to the space that previously housed Punch Bowl Social near the Golden 1 Center.
Jacob deGrom allowed a second-inning single in seven shutout innings while bouncing back from one of his worst major league starts, and the Texas Rangers beat the Athletics 8-1.
An open-water swimmer says a routine morning swim in Lake Tahoe turned into a frightening encounter when an otter attacked her underwater.
Plans for a long-awaited bike and pedestrian trail along the Sacramento River are facing another hurdle after state flood officials approved two new private fences along a section of the riverfront.
Sacramento could soon have more places where people can legally enjoy alcoholic beverages outdoors during special events.
A Sacramento man was arrested after police said he threatened two people with a sword and later barricaded himself inside a home last weekend.
Dolly Parton wanted to give kids the joy and opportunity of learning through books. She did just that for thousands of young minds in the Sacramento region.
A developer is proposing to transform the long-vacant former Macy's building at Sacramento's Country Club Plaza into a self-storage facility. It's a plan that has some longtime neighbors questioning whether it's the right fit for the community.
It's all aimed at reducing highway fatalities and targeting fraud by removing 110 commercial driver's license schools across the nation.
California lawmakers are set to vote Tuesday on a scaled-back wildfire liability package after Gov. Gavin Newsom's push to shield utilities from some of the costs associated with fires sparked by their equipment failed to gain enough support.
A California man is the now the ninth person charged in connection with an alleged plot to attack the Ultimate Fighting Championship event at the White House in June.
California adoptees are pushing for a bill that would give them access to their birth certificates, which are currently sealed by the state when adoption is finalized.
A preliminary 4.8 magnitude earthquake struck off the Northern California coast Friday night, and no tsunami is expected, officials said.
Jacob deGrom allowed a second-inning single in seven shutout innings while bouncing back from one of his worst major league starts, and the Texas Rangers beat the Athletics 8-1.
Lionel Messi played in six World Cups and led Argentina to win the tournament in 2022 in Qatar.
Gunnar Henderson hit two homers and drove in five runs as the Baltimore Orioles rally past the Athletics 8-5.
Tiffany Hayes scored 18 points, Kayla Thornton added 17 and the Golden State Valkyries beat the Portland Fire 86-69 on Sunday in their final game before the FIBA World Cup break.
Leody Taveras broke out of an 0-for-12 slump with two doubles and three RBIs in the Baltimore Orioles' 5-3 victory over the Athletics.
California lawmakers have passed legislation aimed at closing gaps in the state's fireworks oversight laws following the deadly 2025 explosion at a fireworks facility in Esparto that killed seven workers.
California lawmakers are set to vote Tuesday on a scaled-back wildfire liability package after Gov. Gavin Newsom's push to shield utilities from some of the costs associated with fires sparked by their equipment failed to gain enough support.
Army Secretary Dan Driscoll is resigning, the White House confirmed.
The Supreme Court divided 5-4 in allowing construction of the new White House ballroom to continue.
Lawmakers could also vote on condemning socialism and censuring GOP Rep. Chuck Edwards.
Stanislaus County has reported its first human case of West Nile virus for 2026 as the number of cases in California surges compared to recent years.
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
Multiple unpermitted street food vendors in Fairfield were cited for violations last week after inspections found them selling food unsafe for public consumption, authorities said.
The Social Security Administration is expanding its list of diseases and other health conditions that may qualify for accelerated approval of disability benefits.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
An evacuation order for the Ross Fire in Calaveras County was downgraded as crews stopped the forward progress.
The evacuation order and warning were lifted for the Clover Fire in the Alta Sierra area in Nevada County on Friday afternoon.
Evacuation orders have been lifted for a wildfire that ignited east of Mountain Ranch in Calaveras County on Thursday, officials said.
An evacuation warning for a wildfire burning in the Tahoe National Forest was lifted as containment increased to 55%.
A fire in the area of Yuba Ridge Drive near Nevada City forced an evacuation order and warnings.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Brady Halbleib reports.
Steve Large reports.
Plans for a long-awaited bike and pedestrian trail along the Sacramento River are facing another hurdle after state flood officials approved two new private fences along a section of the riverfront.
Kayla Moeller reports.
Carmela Karcher reports.