Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Tyer Glasnow and Tanner Scott combined on a one-hitter and the Los Angeles Dodgers avoided a three-game series sweep with a 3-0 win over the San Francisco Giants.
President Trump said Thursday that he was weighing a taxpayer-funded takeover of Spirit Airlines with the intent of reselling the struggling budget carrier after oil prices drop.
A California man who posed as a police officer while robbing a spa business in the San Francisco Bay Area was arrested on Wednesday, authorities said.
A new proposal moving through the California Legislature could mean added costs for some homeowners living in high-risk fire areas.
"If you haven't booked for this summer, get busy," Atmosphere Research Group Airline industry analyst Henry Harteveldt told CBS News.
Former Sacramento councilmember Sean Loloee pleaded guilty to three fraud schemes in connection with his grocery store, federal prosecutors said on Thursday.
Compare the candidates for California governor with the CBS News California Investigates Side-by-Side Candidate Guide.
Developed by CBS News California Investigates, the guide provides the opportunity to compare full, uninterrupted responses from the candidates to questions about a range of policy topics.
Tyer Glasnow and Tanner Scott combined on a one-hitter and the Los Angeles Dodgers avoided a three-game series sweep with a 3-0 win over the San Francisco Giants.
Following a second round of peace talks, President Trump announced that the Israel-Lebanon ceasefire had been extended by another three weeks.
Opening statements began in the trial of two people charged in the 2022 K Street shooting, the deadliest mass shooting in Sacramento's history.
The aerial dance troupe Bandaloop dangled from the side of Sacramento's Memorial Auditorium as part of this year's celebration. Artists from across the state attended an awards ceremony marking the 50th anniversary of the California Arts Council.
A domestic violence suspect who was barricaded in a home in Sacramento for hours overnight was arrested early Monday morning, police said.
Gunther's Ice Cream remained open as usual on Saturday following a fire that happened just outside the Sacramento staple.
From building bridges to water and power plants, several public works projects in the Sacramento region are being impacted by rising costs.
A California man who posed as a police officer while robbing a spa business in the San Francisco Bay Area was arrested on Wednesday, authorities said.
California's goal of having 100% of new cars sold be electric vehicles by 2035 may be hitting a roadblock.
Opening statements began in the trial of two people charged in the 2022 K Street shooting, the deadliest mass shooting in Sacramento's history.
Some Trader Joe's shoppers will get a payout after a lawsuit alleged that the retailer's customer receipts put shoppers at risk of ID theft.
Yee said she decided to suspend her bid for California governor because her experience and competence were not polling highly enough for her to win.
Tyer Glasnow and Tanner Scott combined on a one-hitter and the Los Angeles Dodgers avoided a three-game series sweep with a 3-0 win over the San Francisco Giants.
Fans lucky enough to secure tickets to the 2028 Summer Olympic Games in Los Angeles are facing steep prices, with some paying hundreds or even thousands of dollars to attend events.
The 2026 NFL Draft is taking place in Pittsburgh. Here is the full list of Round 1 picks.
Patrick Bailey broke up a scoreless game with a three-run homer in the sixth inning after Shohei Ohtani left the mound, and the San Francisco Giants sent the two-time defending World Series champion Los Angeles Dodgers to their fourth loss in five games with a 3-0 win.
Josh Naylor hit a game-ending single, Cal Raleigh homered for the third time in as many games and the Seattle Mariners beat the Athletics 5-4 to avoid a three-game sweep.
President Trump said Thursday that he was weighing a taxpayer-funded takeover of Spirit Airlines with the intent of reselling the struggling budget carrier after oil prices drop.
Travelers could see airline fares rise and fewer flights available in the coming weeks, Chevron CEO Mike Wirth said in an interview with "Face the Nation with Margaret Brennan."
The Trump administration started accepting applications in December for foreigners willing to pay $1 million for the right to live in the U.S.
The order places FDA-approved products containing marijuana and state-regulated medical marijuana products at a lower drug classification.
A bill aimed at tightening California's elderly parole program has failed to advance.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Here's a look a the weather forecast Thursday evening.
Kenneth Chee was named as one of the owners of Devastating Pyrotechnics and was arrested at Disney World.
Brady Halbleib reports.
Former Sacramento councilmember Sean Loloee pleaded guilty to three fraud schemes in connection with his grocery store, federal prosecutors said on Thursday.
An arrest has been made in connection with a 1994 double killing in Stockton, police said on Thursday.