Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
A person died after a stabbing in a Fairfield business parking lot Tuesday morning, police said.
A Sacramento County operation targeting suspected sex buyers led to 13 arrests and the recovery of a missing trafficking victim, California Attorney General Rob Bonta announced Tuesday.
A Placer County sheriff's deputy jumped out of the way of a pickup that came within inches of hitting him during a hit-and-run investigation in Loomis, officials said.
A man suspected in a carjacking died following a shootout with officers in Vallejo Monday afternoon, police said.
The recall affects certain 2020-2027 Aviator and 2020-2026 Explorer vehicles.
A Placer County sheriff's deputy jumped out of the way of a pickup that came within inches of hitting him during a hit-and-run investigation in Loomis, officials said.
Stockton police said a 54-year-old man was stabbed July 16 after a stranger approached him at a bus stop, accused him of being “nosey” and pulled a knife.
A person died after a stabbing in a Fairfield business parking lot Tuesday morning, police said.
A Sacramento County operation targeting suspected sex buyers led to 13 arrests and the recovery of a missing trafficking victim, California Attorney General Rob Bonta announced Tuesday.
Two Siskiyou County men have been charged with kidnapping two U.S. Forest Service employees who prosecutors say were abducted at gunpoint and held for 15 hours in a remote Northern California trailer.
Power lines in the area were damaged by the growing flames and fell toward the firefighters who were trying to access the building from a side alley, the fire department said.
The 2026 FIFA World Cup came to a close Sunday with Spain defeating Argentina in the championship match, ending a month-long tournament that transformed Sacramento bars, restaurants and coffee shops into gathering places for soccer fans.
Granny Award-winning artist Wyclef Jean was scheduled to perform Saturday at the Sky River Casino Stage, but the California State Fair announced just five hours before showtime that the concert had been canceled due to "unforeseen circumstances."
For the first time ever, the California State Fair will feature an exhibit like no other. This temporary display is filled with artifacts and rich traditions from the first people of California.
Christopher Nolan's "The Odyssey" is playing in 70mm IMAX film at Sacramento's Esquire IMAX Theatre, one of only a small number of U.S. locations equipped to show the Matt Damon-led epic in the premium format.
A United Airlines employee appears to have been caught on video threatening to call ICE on a passenger last week at San Francisco International Airport.
Two Siskiyou County men have been charged with kidnapping two U.S. Forest Service employees who prosecutors say were abducted at gunpoint and held for 15 hours in a remote Northern California trailer.
A body found in San Francisco Bay on Thursday afternoon was identified as one of the three passengers missing after the sinking of their boat near Alcatraz Island on Tuesday.
A man who lost relatives in the San Francisco Bay boating tragedy says his brother who captained the vessel was an experienced seaman and not at fault.
A coalition of crime victims' families, prosecutors and victim advocates filed a lawsuit challenging new California Board of Parole Hearings regulations they say could allow some of the state's most violent offenders to seek release.
Kiki Iriafen had 23 points and 12 rebounds, Shakira Austin finished with 15 points and 15 rebounds, and the Washington Mystics rallied past Golden State for a 90-82 victory Monday night to snap the Valkyries' nine-game winning streak.
CJ Abrams and Dylan Crews hit back-to-back homers in the fifth inning to send the Washington Nationals to a 5-2 victory over the Athletics.
The 2026 FIFA World Cup came to a close Sunday with Spain defeating Argentina in the championship match, ending a month-long tournament that transformed Sacramento bars, restaurants and coffee shops into gathering places for soccer fans.
Spain dominated the match, outshooting Argentina 20-3, but couldn't manage a goal in regulation — finally scoring in the second period of extra time.
J.T. Ginn took a no-hitter into the seventh inning and the Athletics routed the Washington Nationals 15-1 to end their 10-game losing streak Saturday night.
Homeland Security Investigations is an arm of ICE, meaning the immigration enforcement agency would effectively be investigating incidents involving its own agents.
This is the first time in more than 150 years that a vice president's family had a child while in office.
White House border czar Tom Homan said "I think body cameras are the way to go" after fatal shootings by federal immigration officers in Texas and Maine earlier this month.
The Justice Department determined this week a federal law banning TikTok from government devices no longer applies to the social video app.
Homeland Security Secretary Markwayne Mullin sent letters to four states alleging that a combined 250,000 noncitizens were registered to vote. Elections experts caution that could be a significant overcount.
Taylor Farms said none of its branded salads or kits contain the iceberg lettuce associated with the outbreak.
A Monterey County company is now at the center of a nationwide cyclosporiasis outbreak. The Washington Post is reporting that lettuce from Taylor Farms, a company headquartered in Salinas, may have supplied contaminated lettuce to Taco Bell.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Officials are still searching for the source of the outbreak, prompting consumers to seek advice on social media about which foods to avoid.
While there are a few Californians sick with cyclosporiasis, there aren't any known local outbreaks right now, and none linked to the national outbreak, state health officials say.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Firefighters stopped the forward progress of a vegetation fire that forced evacuations Sunday afternoon in the Pilot Hill area of El Dorado County.
Nothing but rubble remains of the McCombs home that was destroyed by the Kearny Fire. All their kids' toys, a wedding dress, memories and everything that meant something to them are completely gone.
All evacuation orders were lifted for a grass fire in rural Nevada County, west of Penn Valley, on Tuesday.
The Van Fire was reported Wednesday northeast of White Rock Road in Cathey's Valley, and north of Eastman Lake. The cause of the fire remains under investigation.
Three firefighters were injured while attacking a rapidly spreading vegetation fire sparked by a vehicle fire on Monday afternoon near Groveland, officials said.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Find out what kind of weather we're expecting this week.
A Placer County sheriff's deputy jumped out of the way of a pickup that came within inches of hitting him during a hit-and-run investigation in Loomis, officials said.
What issues are top of mind ahead of the general election?
Carmela Karcher reports.
Sacramento allowed stores to sell tobacco if they also stocked healthy foods, but 25 years on, it's looking to get rid of the exemption and crack down on the growing number of tobacco shops.