Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
More than a year after the Del Oro High School girls softball team traded their smartphones for basic flip phones as part of a monthlong mental health challenge, players and parents say the experiment continues to influence how they use technology.
Dolores Huerta joined a coalition of anti-hunger and immigrant rights organizations at the California State Capitol to oppose the Trump administration and advocate for vulnerable communities affected by federal food aid cuts under HR1
The San Joaquin County Medical Examiner has identified the two construction workers killed in a trench collapse in Stockton over the weekend.
Crews in Northern California's El Dorado County have stopped the forward progress of a wildfire that prompted mandatory evacuation orders and warnings for parts of the Somerset area, officials said Monday.
A preliminary report on the February avalanche that killed nine people released by the backcountry guide company involved assigned no blame for the tragedy.
More than a year after the Del Oro High School girls softball team traded their smartphones for basic flip phones as part of a monthlong mental health challenge, players and parents say the experiment continues to influence how they use technology.
A wildfire that started over the weekend along the California-Nevada border has exploded in size, burning 15,000 acres and prompting evacuations near Reno, officials said.
A road worker on U.S. Highway 50 in Sacramento was killed in a crash involving a suspected drunk driver overnight Monday, authorities said.
Dolores Huerta joined a coalition of anti-hunger and immigrant rights organizations at the California State Capitol to oppose the Trump administration and advocate for vulnerable communities affected by federal food aid cuts under HR1
The 7.4-magnitude earthquake's epicenter was at San José del Palmar, about 250 miles west of Colombia's capital, Bogota, officials said.
A road worker on U.S. Highway 50 in Sacramento was killed in a crash involving a suspected drunk driver overnight Monday, authorities said.
Most high school students don't set foot on a college campus until after graduation. At one Sacramento City Unified School District campus, it's a graduation requirement.
Two people were injured in a suspected road-rage shooting Wednesday evening in North Sacramento, officials said.
Parents who have lost their kids to gun violence met in Downtown Sacramento for a special National Night Out gathering to raise awareness and gather signatures of support for a proposed new law that would increase security at nightclubs.
Movie crews are rolling into town to shoot "Mona," a coming-of-age film set in the 1990s by Sacramento native Danielle Truitt, who returned home to tell a story inspired by her own childhood.
A preliminary report on the February avalanche that killed nine people released by the backcountry guide company involved assigned no blame for the tragedy.
In the valley and foothills, temperature highs will range from 102 to 108, and lows will dip into the mid-60s to 80 degrees.
California's unemployment rate remains among the highest in the nation as more residents turn to state benefits for financial support — but some say they're struggling to get help from the agency responsible for processing those claims.
A California lawmaker wants to address the rising cost of event tickets by limiting how much some tickets can be marked up on the resale market.
California Gov. Gavin Newsom on Friday announced the rollout of the state's new electric vehicle instant rebate program, touting it as part of an investment in the state's clean-vehicle future.
Sacramento State football will make its first trip to Oregon in 2028, adding another marquee opponent to the Hornets' future schedules as the program begins its move into the FBS.
The former San Francisco 49ers star running back spoke in a prerecorded video message while he sat on stage wearing his gold jacket at Tom Benson Stadium on Saturday.
David Forst won't return as general manager of the Athletics, with the team announcing Friday that the two sides have "mutually agreed to part ways.".
Elly De La Cruz hit his fourth career leadoff home run — one of four homers by Cincinnati — and the Reds beat the Athletics 6-5 to complete a three-game sweep.
Longtime San Francisco Giants broadcaster Mike Krukow announced on Thursday that he would retire at the end of the season.
Todd Blanche was sworn in as attorney general after the Senate narrowly voted to confirm the president's former defense lawyer to helm the Justice Department over the weekend.
President Trump signed an executive order on childhood vaccine schedules Monday.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
First Assistant U.S. Attorney Bill Essayli hired former top aide Shawn Lewis to be a federal law enforcement liaison, though Lewis has three prior convictions for driving under the influence and a pending battery charge.
The Pentagon on Friday released a new batch of documents and images related to UFOs, the fifth disclosure in recent months about the strange encounters.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
Two Michigan residents who had "significant underlying health conditions" have died after contracting cyclosporiasis, the Michigan Department of Health and Human Services said.
CBS News Sacramento spoke with the head of UC Davis Children's Hospital about the rising cases and why measles specifically is the most infectious disease.
The case accuses OpenAI of practicing medicine without a license and failing to safeguard users seeking health advice.
A generic version of the allergy medication Zyrtec is under recall across the U.S. over cross-contamination concerns.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Crews in Northern California's El Dorado County have stopped the forward progress of a wildfire that prompted mandatory evacuation orders and warnings for parts of the Somerset area, officials said Monday.
It's a loss one friend says came after Susan Solari made the heartbreaking decision to stay behind with the dogs she loved.
For Mary Anne and Glenn Meeks, the fire's rapid growth left little time to prepare. The couple spent the night at an evacuation center in Valley Springs after flames moved to within a few miles of their home.
The Northern California wildfire has burned 7,052 acres with no containment, keeping evacuations in place near New Hogan Lake.
All evacuation orders have been lifted for a fast-moving wildfire that sparked near the Nevada and Yuba county line Wednesday afternoon.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Chief Meteorologist Jennifer Stanonis has your extended 7-day forecast!
Dolores Huerta joined a coalition of anti-hunger and immigrant rights organizations at the California State Capitol to oppose the Trump administration and advocate for vulnerable communities affected by federal food aid cuts under HR1
The fire has burned roughly 45 acres in the Somerset area of the county.
Brady Halbleib reports.
Steve Large reports.