Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
A dog was killed after its owners encountered a mother bear and two cubs while hiking at Lake Oroville State Recreation Area this weekend, officials said on Sunday.
Josh Lowe's first career grand slam was all the offense the Los Angeles Angels needed in a 4-1 victory over the Athletics.
The California Highway Patrol said alcohol may have been a factor in a deadly crash that injured several people on Saturday night.
The $30 million salvage operation gets underway as soon as this week with the planned launch of a robotic lifesaver.
Americans weighed in on what's best about the U.S., its greatest invention, most representative food and more in latest CBS News poll.
The invasive golden mussel has now been confirmed in the Port of West Sacramento, marking the species' northernmost detection in California since it was first discovered in Stockton in 2024, wildlife officials announced Saturday.
The Humboldt County Sheriff's Office said they found 600 dog collars in an area where they suspect dozens of dogs were killed.
Some residents pushed back over the event's original location at Dorada Park and a planned drag performance.
A dog was killed after its owners encountered a mother bear and two cubs while hiking at Lake Oroville State Recreation Area this weekend, officials said on Sunday.
Let the games begin. The debut of the X Games in Sacramento is on Friday at Cal Expo.
Let the games begin. The debut of the X Games in Sacramento is on Friday at Cal Expo.
The Sacramento Fire Department said on Thursday that it confirmed a post to its X account claiming a terror attack had occurred at Levi's Stadium in Santa Clara was the result of a hack.
One of Sacramento's first skyscrapers celebrated a big birthday on Wednesday. Hundreds of people gathered for the 100th anniversary of the Elks Tower in downtown.
Parents are getting a chance to check out a new way to control their kids' driving without even being in the car.
Exterminators say the Turkestan cockroach has become one of the most common roaches in the Sacramento region — and it is increasingly showing up inside homes.
The Humboldt County Sheriff's Office said they found 600 dog collars in an area where they suspect dozens of dogs were killed.
It is a battle over what "American" means on a wine bottle.
Californians will vote in November on a controversial proposal to impose a one-time tax on billionaires to help fund federal funding cuts to healthcare for low-income people.
The family of former NFL player Doug Martin filed a federal civil rights lawsuit against the City of Oakland, several Oakland police officers, and a paramedic company after his death last year while in police custody.
Initial findings showed no evidence of rising statewide unemployment claims from workers in occupations considered highly exposed to AI.
Josh Lowe's first career grand slam was all the offense the Los Angeles Angels needed in a 4-1 victory over the Athletics.
Shea Langeliers capped a seven-run rally in the fifth with the Athletics' sixth straight single, backing J.T. Ginn in a 9-3 victory over the Angels on Friday night after Los Angeles fired general manager Perry Minasian.
Let the games begin. The debut of the X Games in Sacramento is on Friday at Cal Expo.
Jonah Heim's RBI single tied the game, Lawrence Butler followed with a go-ahead RBI hit and the Athletics scored four times with two out in the ninth inning Thursday, rallying for a 9-6 win over the San Francisco Giants.
The U.S. men's team had already clinched its spot in the Round of 32, the knockout round, with its 2-0 win over Australia on Friday.
Americans weighed in on what's best about the U.S., its greatest invention, most representative food and more in latest CBS News poll.
Michigan State Police said law enforcement and Child Protective Services confirmed a report against Pete Buttigieg was unsubstantiated and false.
The U.S. military says it hit Iranian targets over Iran's drone attack on a commercial vessel in the Strait of Hormuz, marking the first American strikes on Iran since the two countries formally agreed to extend a ceasefire last week.
As California Gov. Gavin Newsom eyes a 2028 presidential bid, he's calling for a national tax on billionaires and a public stake in AI, though he opposes a state ballot measure to tax billionaires.
An investor who employed and was close to Jeffrey Epstein appeared before members of Congress Friday investigating the deceased sexual abuser.
Confirmed Ebola cases in the outbreak in eastern Congo have reached 1,003, including 254 deaths, officials said, and tracing those who've been in contact with patients remains a major challenge.
Gallup found that only 49% of Americans were "cost-secure" last year, with concerns about medical bills and prescription costs rising across income groups.
WHO chief Tedros Adhanom Ghebreyesus says risks from the Ebola outbreak in Congo and Uganda are "high at the national and regional levels, and low at the global level."
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
At least 80 deaths have been reported in a new Ebola disease outbreak in Congo and Uganda, authorities said.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Crews are battling a vegetation fire that was threatening structures near Camanche Reservoir in California's San Joaquin Valley, officials said Wednesday evening.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Here is a look at your next seven days of weather!
The California Highway Patrol said alcohol may have been a factor in a deadly crash that injured several people on Saturday night.
An infant was among the victims.
Madisen Keavy reports.
Here is your extended 7-day forecast!