Verizon offers customers $20 credit for widespread outage
Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
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Verizon says it's giving a $20 credit to customers affected an outage that disrupted service across the U.S.
Verizon must "evolve as a company" by slashing costs and restructuring, the wireless telecom's chief executive told employees.
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Two suspects are in custody after dozens of iPhones were taken from a Verizon store in Antelope and tracked to the Woodland area, deputies said.
Verizon has a recommendation for people still having trouble getting service on their mobile phones after a massive outage.
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
A rural community in El Dorado County is upset about a proposed Verizon cellphone tower being built in their neighborhood.
The deadline for eligible current and former subscribers to submit a claim or mail it is Monday, April 15, 2024.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
Sacramento Mayor Darrell Steinberg is trying to position the city as a demonstration hub for new technology, but with anything new comes questions about public safety.
Two people are behind bars after reportedly stealing $3,000 of property from a Verizon store Wednesday.
After Verizon Wireless chose Sacramento as one of its first 5G markets, it turned an early 5G Home installation last fall into a media event.
Verizon said Monday that the New York company will be organized into four groups at the start of the year: Consumer, Business, Media, and Global Network & Technology.
Lodi police are looking for four suspects involved in a robbery of a Verizon Store in the 1500 block of S. Lower Sacramento Road in September.
Cellular companies such as Verizon are looking to challenge traditional cable companies with residential internet service that promises to be ultra-fast, affordable and wireless.
A hearing is set to happen at the State Capitol on Friday to figure out why Verizon throttled data to first responders during the Mendocino Complex Fire.
Firefighters battling the largest blaze in California history say Verizon throttled their data, crippling important resources during the emergency.
Sacramento will be the first city in the country to get 5G cell service later this summer, but health concerns are now being raised about the equipment.
Verizon Communications will create a new company called Oath after it completes its $4.5 billion acquisition of Yahoo and melds the troubled internet company with its AOL operations.
Is Verizon planning to spy on its customers? You might conclude that it is after reading Verizon's privacy policy on an upcoming AppFlash service, which promises easier access to search and apps on Android phones. The policy says Verizon may share data on features and services you use, along with the list of apps you have installed on your phone, with other Verizon businesses to target ads.
Verizon is buying Yahoo for $4.83 billion, marking the end of an era for a company that once defined the internet.
When Carlson called Verizon, he says they told him he couldn't close the account, because his Social Security number didn't match the one they had on file.
Residents wanted CBS13 to attend a meeting between them and their homeowner's association's board of directors, but the board kept us out.
At the peak of the problem, it wasn't just Comcast, but also a Verizon outage. Cable TV, home Internet and phones, as well as cellphones were affected from Vacaville to Fairfield.
Jordan Walker had a solo homer and drove in the go-ahead run in the ninth inning to lead the St. Louis Cardinals to a 5-4 win over the Athletics.
A Walmart store in Suisun City is closed until further notice after investigators say a fire was intentionally set inside.
California Gov. Gavin Newsom unveiled his final budget proposal Thursday.
A former chief of staff to Gov. Gavin Newsom has pleaded guilty in an alleged scheme to steal campaign money from former federal Health Secretary Xavier Becerra.
The launch is being backed by the American Mexican Leadership Council, a new national organization also debuting Thursday to elevate Mexican American leadership and advance U.S.-Mexico collaboration.
A former chief of staff to Gov. Gavin Newsom has pleaded guilty in an alleged scheme to steal campaign money from Xavier Becerra.
Health officials stressed that none of the five, nor any U.S. residents, currently has a confirmed case of the Andes hantavirus.
Jordan Walker had a solo homer and drove in the go-ahead run in the ninth inning to lead the St. Louis Cardinals to a 5-4 win over the Athletics.
With less than three weeks before Election Day, top candidates in the 2026 California governor's race are set to face off in a debate Thursday evening in San Francisco.
Sacramento's latest point-in-time count report was released on Wednesday, showing more people are homeless than a couple of years ago.
A new needle exchange pilot program at the Sacramento Public Library is drawing backlash from some neighbors who say they are concerned about the safety of families and children.
Sacramento city leaders are continuing negotiations over how to close a $66 million budget deficit, with councilmembers signaling support for preserving several community programs even as difficult cuts loom ahead.
Sacramento police are investigating a stabbing that they say left a woman in critical condition Tuesday evening in South Natomas.
A semi-truck caught on fire and was impacting traffic on Interstate 5 in South Sacramento late Tuesday afternoon, officials said.
A new sponsorship patch will adorn the jerseys of Sacramento Kings players next season.
California Gov. Gavin Newsom unveiled his final budget proposal Thursday.
A former chief of staff to Gov. Gavin Newsom has pleaded guilty in an alleged scheme to steal campaign money from former federal Health Secretary Xavier Becerra.
California public health officials said on Wednesday that they have identified a fifth resident who may have been exposed to the Andes hantavirus due to the outbreak on the MV Hondius cruise ship.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Gov. Gavin Newsom defended his administration's water policies and pushed for major infrastructure projects, including the controversial Delta Conveyance Project, arguing California is now "more prepared for our water future than ever before."
Jordan Walker had a solo homer and drove in the go-ahead run in the ninth inning to lead the St. Louis Cardinals to a 5-4 win over the Athletics.
Nick Kurtz hit a grand slam, J.T. Ginn pitched six innings of one-run ball and the Athletics beat the St. Louis Cardinals 6-2 on Wednesday night.
The San Francisco 49ers will host the Minnesota Vikings for a game in Mexico City this fall, National Football League officials confirmed Wednesday.
JJ Wetherholt hit a two-run homer, José Fermín drove in two with a double and the St. Louis Cardinals beat the Athletics 6-4 on Tuesday night.
Jason Collins, the NBA's first openly gay player, who went on to become a pioneer for inclusion and an ambassador for the league, has died, his family announced Tuesday.
California Gov. Gavin Newsom unveiled his final budget proposal Thursday.
A former chief of staff to Gov. Gavin Newsom has pleaded guilty in an alleged scheme to steal campaign money from former federal Health Secretary Xavier Becerra.
The launch is being backed by the American Mexican Leadership Council, a new national organization also debuting Thursday to elevate Mexican American leadership and advance U.S.-Mexico collaboration.
With less than three weeks before Election Day, top candidates in the 2026 California governor's race are set to face off in a debate Thursday evening in San Francisco.
President Trump is in Beijing meeting with China's President Xi Jinping, with the two leaders aiming to stabilize their trading relationship after last year's trade war.
California public health officials said on Wednesday that they have identified a fifth resident who may have been exposed to the Andes hantavirus due to the outbreak on the MV Hondius cruise ship.
"Your doctor could be making decisions around treatment based on studies that never existed," one expert said.
The head of the World Health Organization says "our work is not over" to contain hantavirus after evacuations from a cruise ship hit by a deadly outbreak of the illness.
A Sacramento County resident is among four Californians being monitored for possible exposure to the Andes hantavirus linked to a deadly cruise ship outbreak, state health officials announced.
San Francisco Bay Area health officials provided an update on a resident who was exposed to the hantavirus during a cruise in the Atlantic, adding that the risk to the public remains low.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
Find out what kind of weather we're expecting as we end the week.
California Gov. Gavin Newsom on Thursday unveiled a revised budget proposal without a deficit for his last year of office and the next, laying out a $350 billion spending plan that includes little new spending but also avoids major cuts.
A former chief of staff to Gov. Gavin Newsom has pleaded guilty in an alleged scheme to steal campaign money from former federal Health Secretary Xavier Becerra.
A legacy Black newspaper is expanding its reach while still lifting the voices in marginalized communities.
Madisen Keavy reports.