Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
Venezuelans have taken the search for missing loved ones into their own hands, citing a scarcity of government rescuers.
The Philadelphia region will see periods of rain on Saturday, increasing in the afternoon and evening.
Police are looking for a driver accused of intentionally striking an officer with a vehicle in North Philadelphia Friday night, police say.
The Philadelphia Phillies beat the reeling New York Mets 2-1 on Friday night.
The Toronto Maple Leafs selected Penn State forward Gavin McKenna with the No. 1 NHL draft pick.
Venezuelans have taken the search for missing loved ones into their own hands, citing a scarcity of government rescuers.
The Philadelphia region will see periods of rain on Saturday, increasing in the afternoon and evening.
Police are looking for a driver accused of intentionally striking an officer with a vehicle in North Philadelphia Friday night, police say.
The Philadelphia Phillies beat the reeling New York Mets 2-1 on Friday night.
The Toronto Maple Leafs selected Penn State forward Gavin McKenna with the No. 1 NHL draft pick.
Police are looking for a driver accused of intentionally striking an officer with a vehicle in North Philadelphia Friday night, police say.
For more than 100 years, Collingswood has been a dry borough, but that could change.
Two juveniles are faceing multiple charges in connection with a massive fire that destroyed several properties in Allentown Wednesday night, officials say.
Violators caught going 11 mph or more over the 25 mph speed limit will be ticketed.
As a massive rescue effort gets underway, Venezuelans in Philadelphia fear for loved ones who have been displaced by two powerful earthquakes in the country.
A major procedural hurdle has been cleared for the future of the shuttered Wonderland Pier amusement park in Ocean City, New Jersey.
An ex-South Jersey middle school teacher is facing new charges in connection with sexually assaulting a student, the Gloucester County Prosecutor's Office announced.
Pride flags are once again blowing in the breeze on Kings Highway in Haddonfield, less than 48 hours after police say a man ripped most of them down.
Ocean City resident Frank LaFerrara rescued a teenage girl from a rip current thanks to lifeguard training he received 50 years ago.
The memory of Michael Stewart, a 6-year-old boy who drowned on his first day of summer camp, is kept alive by his mother and his community.
Police say a 19-year-old pointed a gun at a crowd and then fled from police, and an officer shot him during a foot pursuit.
Prosecutors allege John Wallace-Bey got into an argument with two co-workers, left work and later came back and shot them.
A man from New Jersey was charged after he allegedly hit and killed two teen pedestrians in Townsend, Delaware, over the weekend.
A 66-year-old woman who was riding an e-bike in Rehoboth Beach, Delaware, died in a crash Saturday morning, state police said.
Every year, the August Quarterly Festival Choir lifts so many spirits at the oldest Black religious gathering in the country.
At Jefferson Moss-Magee Rehabilitation Center, dogs are being used to help aphasia patients.
Janaylon Wright's cancer symptoms were overlooked for months. Her story, featured in a new report, reflects broader disparities in cancer care.
Vets emphasize that marijuana edibles often contain other highly poisonous ingredients like chocolate or artificial sweeteners, which can worsen the toxicity for dogs.
New research from Rutgers University says there could be a new connection between popular diet drugs and violent behavior.
Josie Selke was diagnosed with a rare pediatric leukemia at just 5 months old. But thanks to a grant from the Alex's Lemonade Stand Foundation, today she's in remission.
Target is voluntarily recalling two types of baby wipes due to concerns that the products may be contaminated with bacteria that may cause "serious and life-threatening infections," the U.S. Food and Drug Administration said on Friday.
The Pennsylvania Liquor Control Board says it will begin approving the extended-hours permits for Philadelphia businesses within the next week.
Two top-rated and critically acclaimed restaurants in the Philadelphia area are receiving a new honor.
Sportswear brand Mitchell & Ness is opening a new three-story flagship store in Center City Philadelphia.
Caesars Entertainment is being acquired for almost $6 billion by Fertitta, the company that owns Las Vegas' Golden Nugget and chains like Rainforest Cafe and Morton's.
Three men died in a plane crash in Maryland Saturday night, police said.
Organizers say they want the FIFA Fan Festival in Philadelphia to be "soccer Coachella" for fans from around the world.
SEPTA and its police union have tentatively agreed to a new contract, averting a strike during a busy summer in Philadelphia.
Traffic is backed up on I-95 North in Philadelphia because of a crash near East Allegheny Avenue.
SEPTA says it's making improvements to the train station in the South Philadelphia Sports Complex.
The Philadelphia Phillies beat the reeling New York Mets 2-1 on Friday night.
The Toronto Maple Leafs selected Penn State forward Gavin McKenna with the No. 1 NHL draft pick.
The Second Round Foundation, founded by Sandra and Jalen Brunson, aims to help provide young people with what they need to thrive in the future.
The U.S. men's team had already clinched its spot in the Round of 32, the knockout round, with its 2-0 win over Australia on Friday.
Bryce Harper hit a go-ahead two-run homer in the ninth inning, Derek Hill followed with a three-run shot as the Phillies rallied from an early five-run deficit and beat the Nationals 10-5 on Thursday night.
There appear to be new clues about the location of Taylor Swift and Travis Kelce's wedding.
Clive Davis helped shape the careers of music stars including Janis Joplin, Bruce Springsteen and Whitney Houston.
Over 80 costumes by award-winning costume designer Ruth E. Carter are on display at the African American Museum in Philadelphia.
Brazilian fans visiting Philadelphia for the World Cup are avoiding dressing the Rocky statue in their team colors.
"The Sound of America," an original production set to world-premiere July 1 at FringeArts, reimagines Benjamin Franklin's life as a rock-and-roll spectacle.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
As the U.S. Men's National Team gears up for the knockout rounds of the 2026 FIFA World Cup, the Over-40 Men's National Team is celebrating the work to win a bronze medal in the 18th Seniors World Cup. Krystle Rich reports.
Saturday, the Mutter Museum is opening a new exhibit showing how Philadelphia has played a role in American medicine the past 250 years.
A police officer was injured in a hit-and-run in North Philadelphia on Friday night, officials say.
Dangerous high temperatures that could feel like 110 degrees are coming to the Philadelphia region next week. Before then, we're tracking showers and isolated thunderstorms this weekend. NEXT Weather Meteorologist Tammie Souza has the latest forecast.
Showers return as the weekend gets started with widespread rain expected across the region through the first half of Saturday. Grant Gilmore has the forecast.