Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
A 28-year-old man was killed after two construction vehicles crashed early Thursday morning in a work zone on I-476 in Montgomery County, police said.
After back-to-back beautiful late days in the region, the NEXT big change could arrive as early as the morning commute.
Jake's and Cooper's Wine Bar, one of the oldest restaurants on Main Street in Manayunk, will close on Oct. 19, 2026.
Mice, roaches and mouse droppings were seen in prep, bar and storage areas at Victory Brewing Company's Philadelphia taproom.
Residents' reactions were mixed to the news that Amazon could soon use drones to deliver packages in Gloucester County, New Jersey.
A 28-year-old man was killed after two construction vehicles crashed early Thursday morning in a work zone on I-476 in Montgomery County, police said.
After back-to-back beautiful late days in the region, the NEXT big change could arrive as early as the morning commute.
Jake's and Cooper's Wine Bar, one of the oldest restaurants on Main Street in Manayunk, will close on Oct. 19, 2026.
Mice, roaches and mouse droppings were seen in prep, bar and storage areas at Victory Brewing Company's Philadelphia taproom.
Residents' reactions were mixed to the news that Amazon could soon use drones to deliver packages in Gloucester County, New Jersey.
A 28-year-old man was killed after two construction vehicles crashed early Thursday morning in a work zone on I-476 in Montgomery County, police said.
After back-to-back beautiful late days in the region, the NEXT big change could arrive as early as the morning commute.
Jake's and Cooper's Wine Bar, one of the oldest restaurants on Main Street in Manayunk, will close on Oct. 19, 2026.
Mice, roaches and mouse droppings were seen in prep, bar and storage areas at Victory Brewing Company's Philadelphia taproom.
A homeowner and her children locked themselves inside a bathroom while a suspected burglar was inside their Pennsylvania home.
After back-to-back beautiful late days in the region, the NEXT big change could arrive as early as the morning commute.
Residents' reactions were mixed to the news that Amazon could soon use drones to deliver packages in Gloucester County, New Jersey.
A dean at Rutgers University was arrested for allegedly recording inappropriate videos while working for the school, according to New Jersey prosecutors.
Two children were killed when a fire broke out Wednesday morning in the 300 block of Hewitt Street in Trenton, New Jersey.
Wednesday will be another beautiful late August day with dew points in the mid-50s and low 60s, so humidity will be nice and low.
After back-to-back beautiful late days in the region, the NEXT big change could arrive as early as the morning commute.
Wednesday will be another beautiful late August day with dew points in the mid-50s and low 60s, so humidity will be nice and low.
Interactive exhibits and some artifacts dating back more than 100 years help detail the transformation of the Mother African Union Church.
Tuesday will be another beautiful day in the Philadelphia region with sunshine, low humidity and highs near 82 degrees.
A man was arrested after allegedly crashing his car into a pub in Newark, Delaware, while allegedly driving drunk earlier this month, police said.
A Philadelphia police officer taking daraxonrasib for pancreatic cancer says the drug is giving her hope.
Pennsylvania has recorded its first two deaths connected to measles in 35 years.
The trial at Temple's Fox Chase Cancer Center is testing the experimental treatment in patients with myelofibrosis who aren't responding to traditional therapies.
Parents should start preparing their children now to adjust to a school schedule, according to one sleep expert.
A Chester County teenager is getting ready to go back to school after recovering from a special kind of brain surgery.
New Jersey floral designer Alisha Simone Bell said she puts her "whole heart" into every arrangement and every detail.
On Tuesday, Pennsylvania took a major step in the fight against the negative impacts of social media, particularly on children.
Thieves are smashing windows and targeting trading card stores looking for valuable Pokémon cards, police in South Jersey say.
Customers lined up to support Somerdale Cold Cuts as it reopened after a copper theft.
While some assume landlords are required to provide air conditioning, the law is not nearly as clear-cut as it is for heat in the winter
Beginning Sunday, several bus routes in Philadelphia are changing, including the addition of two new routes.
A deadly crash in Warminster is under investigation Sunday, police said.
PennDOT is advising drivers about an overnight closure on the Schuylkill Expressway westbound in West Philadelphia between 30th Street and the interchange with I-676 East.
Pennsylvania State Police are investigating two crashes, one of which was fatal, that happened hours apart on I-95 and I-76 in Philadelphia.
An overturned tractor trailer blocked traffic on the southbound lanes of Route 55 after a crash early Monday morning in Gloucester County, New Jersey.
Kyle Schwarber became the first MLB player to reach 40 home runs this season, and Jesús Luzardo struck out nine in the Phillies' 6-0 win over the Mariners on Wednesday.
NFL player Miles Sanders was arrested in the Pittsburgh area for driving under the influence, according to court records.
Jeffrey Lurie is being added to the Eagles Hall of Fame for his "legacy and relentless dedication" to the team, Ron Jaworski said.
Cal Raleigh tied a team record with homers in four straight at-bats, George Kirby pitched one-run ball into the eighth inning and Seattle Mariners beat the Philadelphia Phillies 4-1.
Powered by three Cal Raleigh homers, the Seattle Mariners snapped Philadelphia's season-best nine-game winning streak Monday night.
Tim Curry was known for his iconic performances in cult classics like "The Rocky Horror Picture Show" and the original screen adaptation of Stephen King's "It."
Hosts Nicole Michalik and Patty Jackson react after country music icon Dolly Parton dies at age 80.
Kids in eligible zip codes in Philadelphia receive free books every month through Dolly Parton's Imagination Library.
President Trump said that he would be "lowering the American flag" throughout the nation for one week in Dolly Parton's honor.
Dolly Parton became an icon over her six-decade career as a Grammy-winning singer-songwriter, movie and TV star and theme park owner who donated millions to help others.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Lincoln Univeristy, an HBCU in Chester County, is suing Lower Oxford County over a new ordinance requiring groups to apply for a permit to hold special events.
After a $17 billion settlement with Meta, Pennsylvania, New Jersey and Delaware are set to receive more than $1.1 billion combined. Brandon Goldner reports.
Severe storms and flash flooding risks have led to a NEXT Weather Alert Day on Thursday afternoon and evening in the Philadelphia region. CBS News Philadelphia Chief Meteorologist Bill Kelly has the weather forecast.
Victory Brewing Company's taproom in Philadelphia was ordered to close after health officials said they found mice, roaches and other sanitation issues during an inspection Tuesday.
Jake's and Cooper's Wine Bar will close Oct. 19, exactly 39 years after owner and head chef Bruce Cooper first opened the Philadelphia restaurant in 1987. CBS News Philadelphia's Eva Andersen and Bill Seiders have the story.