Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
The soon-to-be 133-year-old Reading Terminal Market has become an indispensable hallmark of the city of Philadelphia.
A dense fog advisory is in effect for the region through 10 a.m. Wednesday.
Police updated concerned residents at the Palumbo Recreation Center on Tuesday night after multiple violent robberies in South Philadelphia.
Jeannette Jackson was honored by City Council after she became the first African-American woman elected to a leadership role in Mummers String Band history.
The Diocese of Camden in South Jersey has agreed to pay $180 million in a settlement to more than 300 survivors who were sexually abused by clergy members.
The Trump administration filed an appeal after a judge ordered slavery exhibits that were removed from the President's House Site to be returned.
The soon-to-be 133-year-old Reading Terminal Market has become an indispensable hallmark of the city of Philadelphia.
A dense fog advisory is in effect for the region through 10 a.m. Wednesday.
Known for his presidential campaigns and decades of activism, civil rights leader Jesse Jackson died Tuesday. He was 84.
Police updated concerned residents at the Palumbo Recreation Center on Tuesday night after multiple violent robberies in South Philadelphia.
The soon-to-be 133-year-old Reading Terminal Market has become an indispensable hallmark of the city of Philadelphia.
Police updated concerned residents at the Palumbo Recreation Center on Tuesday night after multiple violent robberies in South Philadelphia.
Jeannette Jackson was honored by City Council after she became the first African-American woman elected to a leadership role in Mummers String Band history.
Philadelphia city councilmembers pressed Superintendent Tony Watlington for details on his plan to close 20 schools.
Known for his presidential campaigns and decades of activism, civil rights leader Jesse Jackson died Tuesday. He was 84.
The Diocese of Camden in South Jersey has agreed to pay $180 million in a settlement to more than 300 survivors who were sexually abused by clergy members.
New Jersey's acting attorney general won't ask the state Supreme Court to review the dismissal of racketeering charges against Democratic power broker George E. Norcross III and those charged alongside him.
A nationwide shortage of estrogen patches used for hormone replacement therapy has prompted many women to look for alternatives for treating symptoms of menopause.
Diners have been apart of New Jersey's DNA for decades. Now many are struggling, but lawmakers are looking to give them a lifeline.
Life in one New Jersey town just got a whole lot sweeter. A man crafted a Good Humor truck out of snow and even sells ice cream out of it for a great cause.
The long-ago first husband of first lady Jill Biden pleaded not guilty to charges that he killed his current wife in Delaware.
A fire that broke out at a wastewater treatment facility in Wilmington, Delaware, is under control after an explosion early Tuesday morning.
Ice is still impacting bodies of water around the Philadelphia area after a long stretch of cold temperatures.
Two firefighters and two residents were taken to the hospital after a house fire in Wilmington on Sunday, officials said.
Power companies across the Philadelphia region and Lehigh Valley are reporting some outages Saturday while high wind alerts are in effect.
A nationwide shortage of estrogen patches used for hormone replacement therapy has prompted many women to look for alternatives for treating symptoms of menopause.
Pennsylvania Hospital in Philadelphia is the country's oldest hospital and will become a museum for the nation's 250th birthday in 2026.
A person with measles traveled through Philadelphia International Airport last week, health officials said.
February is Heart Awareness Month, and with Valentine's Day approaching, the holiday holds special meaning for a South Jersey family.
As piles of snow melt across the Philadelphia region, research shows the salt used to prevent slipping could end up in the water supply.
Move over, Wawa, "there's a new player in town." Customers shed light on Pennsylvania's heated rivalry as Sheetz opened its first store in Montgomery County.
Former Sheetz president and CEO Steve Sheetz has died at age 77, the Altoona-based company announced on Monday.
The post-Christmas return rush was underway at shops and malls across the Philadelphia area.
With product return fraud on the rise, an emerging company is using AI to help spot issues.
Here are mall opening and closing hours for the Christmas and Christmas Eve holidays around the Philly region.
A stretch of Spruce Street in Philadelphia's University City section is closed until further notice because of a water main break.
Police and fire crews are once again responding to the scene of a train fire that broke out Thursday.
More than 100 speed bumps near Philadelphia schools were installed improperly, a new report says.
The Downingtown Interchange on the Pennsylvania Turnpike reopened Wednesday night after a canopy over the toll booths collapsed.
A portion of Martin Luther King Jr. Drive remains closed as crews work on water infrastructure repairs.
The Eagles' main headquarters in South Philadelphia has a new name: the Jefferson Health Training Complex.
Their respective semifinal wins on Monday set up a seventh gold-medal showdown between Team USA and Canada later this week.
Anthony Edwards won the Most Valuable Player award while leading his "Stars" team past their fellow Americans on the "Stripes" team 47-21 to win the final of the NBA All-Star Game.
The Reading Fightin Phils will play as the "Reading Iced Coffees" for their 23rd annual morning game Tuesday, Aug. 25.
Bryce Harper says he still doesn't understand why Dave Dombrowski suggested last year that he doesn't know if Harper is still an elite player.
Bruce Springsteen is bringing the Land of Hope and Dreams tour to Xfinity Mobile Arena in Philadelphia on May 8.
J. Cole's "The Fall-Off Tour" will stop at Xfinity Mobile Arena in Philadelphia in July.
Robert Duvall was in such classics as "The Godfather," "To Kill a Mockingbird," "M*A*S*H," "The Great Santini" and "Tender Mercies."
"Dawson's Creek" and "Varsity Blues" star James Van Der Beek has died at 48 years old.
The Pennsylvania Film Office has awarded $34 million for production on Season 3 of "Tires" and the fifth and final season of "Mayor of Kingstown."
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Fog will clear out later on Wednesday morning, but be ready for some more fog and rain showers on Thursday in the Philadelphia region. Then on Friday morning, heavy rain will fall before a system brings more precipitation — likely rain or a mix with snow — on Sunday. NEXT Weather Meteorologist Andrew Kozak has your forecast.
Global Leadership Academy students are taking a trip to Ghana, in West Africa, as part of their Black History Month curriculum, connecting classroom lessons to the continent where so much of that history began. Dr. Naomi Johnson Booker, the school's founder, tells Wakisha Bailey these international trips are "the pinnacle of what we do."
Six members of a group of 15 backcountry skiers have been rescued after an avalanche in Nevada County, California. Josh Sanders has the latest from the Pulse Desk.
A fire is now under control after it broke out at a recycling plant in Bucks County.
The Reading Terminal Market opened its doors on Feb. 22, 1893, a descendant of the open air markets of the 17th century. Today, it's home to 80 family-owned businesses selling everything from fresh food and flowers to crafts and clothing. Siafa Lewis reports.