Eagles fan says StubHub ticket mix-up cost him $1,700 before refund
A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
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A Philadelphia Eagles fan says a ticket transfer mix-up left him without $1,700 worth of seats until StubHub reversed course and issued a refund.
Regulators allege Ticketmaster used deceptive pricing and sales tactics, costing consumers billions of dollars.
Ticketmaster and Live Nation are the subject of a new FTC lawsuit alleging the event services sold millions of tickets to brokers— often at a significant markup — despite limits that artists had placed on such sales.
It's unclear when Ticketmaster started using a verification process for transferring tickets and whether or not it happens with every transfer.
After a CBS News Philadelphia report about a Ticketmaster hack, some people questioned the security surrounding transferring tickets. Now, we're learning you might have to verify a transfer before you send off the tickets.
Ticketmaster is claiming some of its customers' digital tickets are being stolen through email scams. Here's what they told CBS News Philadelphia after we reached out.
Since CBS News Philadelphia has contacted Ticketmaster, one of the Eagles tickets has been recovered and the comedy show tickets were returned to the buyer.
The Fugees canceled their tour just three days before it was set to begin. That included a stop in Philadelphia. Lauryn Hill and the Fugees were set to play The Mann Center on Wednesday, Aug. 21. That show and all other shows on their U.S. tour are canceled. No reason has been revealed, but ticketholders should have received information about receiving refunds.
A notorious cybercriminal group claims to have stolen personal data for 560 million Ticketmaster users. Here's what to know.
The Justice Department filed a federal lawsuit accusing Ticketmaster and its parent company Live Nation of illegally monopolizing the live entertainment industry.
In the wake of Taylor Swift ticketing problems, U.S. lawmakers say they'd support new limits on how much money can be made off ticket resales.
After spending years on the transplant list, a Temple Ph.D. student finally received a kidney. But that means she won’t be able to see her idol Beyoncé when the popstar is in Philly Wednesday on her Renaissance World Tour. Nikki DeMentri reports how the Beyhive is rallying around her.
The announcement comes amid increased pressure on the industry from debacles over exorbitant ticketing fees and as the president has urged Congress to pass legislation targeting other hidden costs paid by consumers throughout the economy.
Taylor Swift donated money to Philabundance while she performs in Philadelphia on The Eras Tour.
SEPTA is helping riders shake off traffic congestion by adding service to the Linc for Taylor Swift's concert.
Jan Carabeo reports.
A mega Swiftie from Levvittown is one of many facing off against Ticketmaster and parent-company Live Nation after the ticket fiasco last year.
Kerri Corrado reports.
This fall the Jonas Brothers will perform at the Wells Fargo Center on Sept. 21.
Fans of the British band complain that the event company's charges exceed the face value of concert tickets.
The show is in Camden, NJ on July 30.
Disappointed Swifties have filed a lawsuit against the ticket seller and its parent company, Live Nation Entertainment, who control 70% of the market, while Congress and the Justice Dept. are looking into their business.
Outside the hearing, angry music fans protested against Ticketmaster.
Lawmakers grilled a top executive from Ticketmaster's parent company after the service's inability to process orders for Taylor Swift's upcoming tour.
Leaders of Ticketmaster will go before Congress Tuesday.
Philadelphia's FIFA Fan Fest entered its final weekend Friday as thousands of visitors gathered at Lemon Hill despite poor air quality across the region.
Fresh off the 2026 FIFA World Cup, Lincoln Financial Field is part of another milestone: two Guinness World Records.
A man was pulled from a manhole in Northeast Philadelphia after getting trapped inside Wednesday afternoon.
New age requirements, licensing rules and penalties for violations for e-bikes and electric scooters take effect in New Jersey on Sunday.
The poor air quality is causing health concerns for pets and creating new challenges for wildlife across the Philadelphia region.
Philadelphia Health Commissioner Dr. Palak Raval-Nelson says some forecasts say a return to Code Purple is possible Friday night.
Philadelphia's FIFA Fan Fest entered its final weekend Friday as thousands of visitors gathered at Lemon Hill despite poor air quality across the region.
Fresh off the 2026 FIFA World Cup, Lincoln Financial Field is part of another milestone: two Guinness World Records.
A man was pulled from a manhole in Northeast Philadelphia after getting trapped inside Wednesday afternoon.
New age requirements, licensing rules and penalties for violations for e-bikes and electric scooters take effect in New Jersey on Sunday.
Philadelphia's FIFA Fan Fest entered its final weekend Friday as thousands of visitors gathered at Lemon Hill despite poor air quality across the region.
Fresh off the 2026 FIFA World Cup, Lincoln Financial Field is part of another milestone: two Guinness World Records.
A man was pulled from a manhole in Northeast Philadelphia after getting trapped inside Wednesday afternoon.
The poor air quality is causing health concerns for pets and creating new challenges for wildlife across the Philadelphia region.
Philadelphia Health Commissioner Dr. Palak Raval-Nelson says some forecasts say a return to Code Purple is possible Friday night.
New age requirements, licensing rules and penalties for violations for e-bikes and electric scooters take effect in New Jersey on Sunday.
For the first time, a federal appeals court ruled the Garden State's weapons ban violates the Second Amendment.
At Stockton University, high school students learn the ins and outs of criminal investigations through scenarios inspired by the hit TV show CSI.
A New Jersey daycare owner is accused of administering melatonin to two children in her care without the consent of their parents.
Somerdale Cold Cuts is temporarily closed after alleged thieves stole copper wires and pipes that supply cold air for the walk-in refrigerator.
Body-worn camera videos from the night Kadir Skinner was shot and killed by police in Wilmington, Delaware, were released by state and local officials Thursday.
Attorneys for the family of Kadir Skinner, the 19-year-old shot and killed by Wilmington police, have released new cellphone video.
Delaware State University sophomore Santino Harwood is ready to show off his skills in MLB All-Star Week's HBCU Swingman Classic.
A viral social media trend involving squishy toys is sending a growing number of children to hospital burn units.
The family of a 19-year-old man who was shot and killed by Wilmington Police last month is calling for body camera video of the incident to be made public.
Taylor Farms said none of its branded salads or kits contain the iceberg lettuce associated with the outbreak.
Pennsylvania is under a statewide Code Purple air quality alert on Friday because of smoke from the wildfires in Canada and Minnesota. But what does that mean?
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Pennsylvania will be under a code red air quality alert on Thursday because smoke from wildfires in Canada and Minnesota will create unhealthy levels of pollution for everyone.
While the cyclosporiasis outbreak is concentrated in the Midwest, more cases are popping up in Pennsylvania and New Jersey.
While some assume landlords are required to provide air conditioning, the law is not nearly as clear-cut as it is for heat in the winter
New Jersey is set to charge companies whose workers have Medicaid health coverage.
Target is voluntarily recalling two types of baby wipes due to concerns that the products may be contaminated with bacteria that may cause "serious and life-threatening infections," the U.S. Food and Drug Administration said on Friday.
The Pennsylvania Liquor Control Board says it will begin approving the extended-hours permits for Philadelphia businesses within the next week.
Two top-rated and critically acclaimed restaurants in the Philadelphia area are receiving a new honor.
Pennsylvania State Police are investigating two crashes, one of which was fatal, that happened hours apart on I-95 and I-76 in Philadelphia.
An overturned tractor trailer blocked traffic on the southbound lanes of Route 55 after a crash early Monday morning in Gloucester County, New Jersey.
A major rail injection saw service suspensions and delays after a SEPTA Regional Rail train derailed Wednesday in Philadelphia.
Three men died in a plane crash in Maryland Saturday night, police said.
Organizers say they want the FIFA Fan Festival in Philadelphia to be "soccer Coachella" for fans from around the world.
Defenseman Jamie Drysdale's extension is the fourth contract extension Flyers GM Danny Briere has handed out since July 1.
Francisco Alvarez homered twice, Brett Baty also went deep and the New York Mets defeated the Philadelphia Phillies 4-1 in the first major league game following the All-Star break.
More than 400,000 fans experienced the FIFA World Cup in person at Lincoln Financial Field in Philadelphia, but for some, the prices made it impossible to attend.
LeBron James, the NBA's career scoring king and current free agent, remains undecided about where he'll play this season.
Air quality concerns in Philadelphia have led the Phillies to move up the start time of their series opener with the Mets by an hour.
The actor's agent said he was providing more information following news reports "which contain inaccuracies and outright falsehoods."
Will Ferrell stopped in the Philadelphia area Monday to promote his new Netflix comedy series.
New Zealand actor Sam Neill, known for "Jurassic Park" and "The Piano," died Monday at 78, his family says.
The nominations for the 78th annual Primetime Emmy Awards were announced Wednesday morning in Los Angeles, with the final season of HBO Max's "Hacks" setting a new record for the most nominations in a single year for a comedy series.
Taylor Swift and Travis Kelce were married as they celebrated their wedding with hundreds of guests Friday at Madison Square Garden in New York City.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Comedian and actor Shane Gillis made history Friday night at the South Philadelphia stadium, breaking two Guinness World Records. Kerri Corrado reports.
As Canadian wildfire smoke moves out of the Philadelphia region, normal operations have resumed at PHL and the city's trash collection.
Philadelphia's FIFA Fan Fest entered its final weekend Friday as thousands of visitors gathered at Lemon Hill despite hazy skies and poor air quality across the region. Ross DiMattei reports.
The poor air quality is causing health concerns for pets and creating new challenges for wildlife across the Philadelphia region. Madeleine Wright reports.
Doctors say it's best to limit time outside during these types of air quality alerts and take precautions when outside. CBS News Philadelphia's Stephanie Stahl has more tips from doctors on how residents in the region can stay safe during unhealthy air conditions.