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Woman approved for an affordable apartment in Queens says she never got the keys

So she turned to CBS New York's Elle McLogan for help.

May 23, 2024 (02:07)

4-alarm fire tears through vacant Staten Island warehouse, FDNY says

4-alarm fire tears through vacant Staten Island warehouse, FDNY says

Man killed in Midtown subway station, police searching for gunman

Man killed in Midtown subway station, police searching for gunman

Cheddar cheese recalled for possible E. coli contamination

Cheddar cheese recalled for possible E. coli contamination

First Alert Weather: Clear skies with chilly temps Sunday in New York - 10/17/26

First Alert Weather: Clear skies with chilly temps Sunday in New York - 10/17/26

Annual Tompkins Square Halloween Dog Parade in NYC

Annual Tompkins Square Halloween Dog Parade in NYC

Hochul announces $1M for Hempstead FD, tax credit increase

Hochul announces $1M for Hempstead FD, tax credit increase

No Kings rally in NYC focus on early voting, voter turnout

No Kings rally in NYC focus on early voting, voter turnout

No Kings rally in NYC focus on early voting, voter turnout

No Kings rally in NYC focus on early voting, voter turnout

Pope to deliver Sunday blessing, NYC prayer service planned

Pope to deliver Sunday blessing, NYC prayer service planned

1 dead in Manhattan apartment building fire, officials say

1 dead in Manhattan apartment building fire, officials say

Man killed in NYC subway station shooting, officials say

Man killed in NYC subway station shooting, officials say

What do New Yorkers think of Mayor Mamdani and President Trump's relationship?

What do New Yorkers think of Mayor Mamdani and President Trump's relationship?

105th Far Hills Race Meeting at Moorland Farms in N.J. | Full coverage

105th Far Hills Race Meeting at Moorland Farms in N.J. | Full coverage

Rep. Mike Lawler and Bradley Tusk | The Point Full Episode 10.17.26

Rep. Mike Lawler and Bradley Tusk | The Point Full Episode 10.17.26

Evacuation orders issued in southern California due to wildfires

Evacuation orders issued in southern California due to wildfires

First Alert Weather: Feels like November Saturday in New York - 10/17/26

First Alert Weather: Feels like November Saturday in New York - 10/17/26

No Kings rallies set for NYC area Saturday

No Kings rallies set for NYC area Saturday

Pope Leo XIV being released from hospital Saturday, Vatican says

Pope Leo XIV being released from hospital Saturday, Vatican says

See it: Tesla unveils "flying" car

See it: Tesla unveils "flying" car

Billy Joel reveals he can’t perform anymore

Billy Joel reveals he can’t perform anymore

First Alert Weather: Gusty and chilly for Saturday in New York - 10/16/26

First Alert Weather: Gusty and chilly for Saturday in New York - 10/16/26

Exclusive: Mother of fallen Queens soldier speaks out for first time

Exclusive: Mother of fallen Queens soldier speaks out for first time

Queens mother charged in 5-year-old girl's death appears in court

Queens mother charged in 5-year-old girl's death appears in court

New details in Oregon elementary school shooting

New details in Oregon elementary school shooting

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