NYC car owner struggles to get insurance help for months after being rear-ended

Name: NYC car owner struggles to get insurance help for months after being rear-ended
Uploaded: 2025-10-23T23:21:00-0400
Duration: 3 min 49 s
Description: A Queens family says they struggled for months to get help after their car was rear-ended, even though they have insurance. Desperate for a fix, they turned to CBS News New York investigator Mahsa Saeidi, who got results and has a warning for everyone on the road.

A Queens family says they struggled for months to get help after their car was rear-ended, even though they have insurance. Desperate for a fix, they turned to CBS News New York investigator Mahsa Saeidi, who got results and has a warning for everyone on the road.