Bus dispatchers union reports failures with MTA bus command center systems

Name: Bus dispatchers union reports failures with MTA bus command center systems
Uploaded: 2025-12-17T18:01:00-0500
Duration: 2 min 50 s
Description: The union representing bus dispatchers says critical systems inside the MTA's bus command center repeatedly failed, leaving them unable to track buses or communicate directly with drivers, but the MTA is pushing back on those claims. CBS News New York transportation reporter Elijah Westbrook has the story.

The union representing bus dispatchers says critical systems inside the MTA's bus command center repeatedly failed, leaving them unable to track buses or communicate directly with drivers, but the MTA is pushing back on those claims. CBS News New York transportation reporter Elijah Westbrook has the story.