Stringer: MTA Access-A-Ride Complaint System Is Broken
An audit released Sunday by city Comptroller Scott Stringer documented what were termed "bureaucratic breakdowns" in the Metropolitan Transportation Authority's Access-A-Ride service.
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An audit released Sunday by city Comptroller Scott Stringer documented what were termed "bureaucratic breakdowns" in the Metropolitan Transportation Authority's Access-A-Ride service.
No dollar bills, no cash, no cards – no sales. That's what riders faced at the Astoria Boulevard NW subway station Tuesday morning, leading to line ups and forcing people to miss their trains.
New York drivers were holding their breath Tuesday, wondering how much they'll be asked to cough up under a new congestion pricing plan.
Starting Tuesday, more than 500 workers will be toiling around the clock replacing the third rail, clearing track drains and installing cables for signal improvements along the E and M lines.
The governor says it's all about options, either lawmakers will vote to fund the MTA, or hit riders with a fare hike.
The MTA and city Department of Transportation have a sweeping plan to provide alternative service to L train riders, which connects Brooklyn to Manhattan, running below 14th Street.
The MTA is taking a dramatic step to speed up the pace of subway repairs and end the nightmare of delays for commuters.
The New York Transit Authority is selling off what they're calling pieces of subway memorabilia.
Commuters frustrated by slow subway service won't have much luck above ground.
Witnesses captured video of flames shooting out of the back of the bus as smoke poured out of the windows.
An MTA spokesman says a piece of the wall at the 86th Street station fell onto the tracks as an R train was pulling into the station just before 5:30 a.m.
The NYC Train Sign comes wrapped in wood, metal or plastic and can fit on your bookshelf.
Metropolitan Transportation Authority Chairman Joe Lhota recently returned to the organization to deal with crowded cards, track fires, a failing signal system, and daily delays.
The woman who made history as the Metropolitan Transportation Authority's first female escalator mechanic has died while giving birth to twin girls.
Riders Alliance members will be distributing 'subway delay action kits' to commuters whenever trains are stuck or delayed.
This year take a ride on a train from the 1930s decked with ceiling fans and original ads.
Declining subway and bus ridership and loss of revenues due to a decrease in real estate transactions could blow a huge hole in the Metropolitan Transportation Authority's budget.
The Metropolitan Transportation Authority said Tuesday that subways and buses got a little less crowded this year.
In lieu of "ladies and gentlemen," the agency will be moving to gender-neutral phrasing like "passengers," "riders" and "everyone."
The Metropolitan Transportation Authority came under fire Tuesday for a disturbing incident that was caught on camera.
Senate Minority Leader Charles Schumer called on the Metropolitan Transportation Authority to "move heaven and earth" to install Positive Train Control on the Long Island Rail Road and the Metro-North Railroad.
The Metropolitan Transportation Authority is banning the advertising of alcohol beverages on all New York City buses, subway cars and stations.
The new payment system would begin in 2019 with the creation of a website and installation of contactless readers at 500 subway turnstiles and 600 buses.
Mayor Bill de Blasio and the NYPD were on the defensive Monday, after being slammed by the governor and head of the MTA for not doing enough to deal with the homeless problem in the subways.
The Metropolitan Transportation Authority is threatening to cut back emergency subway repairs if the city does not cough up hundreds of millions of dollars.
