NEW YORK (CBSNewYork) -- In the aftermath of the Ferguson protests, Commissioner Bill Bratton is stepping up to the plate in order to restore trust in the NYPD, following an accidental shooting, a chokehold death and other questionable incidents.
Bratton is responding to the pressure with a new team and a new program, CBS2's Marcia Kramer reported Tuesday.
It was pomp and ceremony at the NYPD, featuring a promotion ceremony like no other. With the Department in turmoil following the accidental shooting of Akai Gurley, the chokehold death of Eric Garner, and widespread community furor, Bratton is installing a new leadership team.
"We are engaged in trying to bring balance back to where the trust that is so necessary to be an effective police force can, in fact, occur," Bratton said.
Bratton alluded to past mistakes.
"There is no effort without error and shortcoming," Bratton said.
The commissioner also offered a vow to try to prevent them. Kramer asked Bratton just how he would repair frayed relations.
"I think that the Department has made it quite clear in terms of hiring practices and transparency efforts … that we're making the recognition to admit mistakes," he said. "When we make them we make some doozies."
Helping to repair the damaged fabric of community relations, Bratton unveiled new Director of Training Michael Julian and new First Deputy Benjamin Tucker.
Bratton also laid responsibility on the doorstep of city residents.
"You cannot resist arrest," he said. "Our officers having to use what looks awful but is appropriate use of force."
Julian vowed new training by the Department to change police behavior.
"They will stop using curse words. The police officer never uses a curse word in an emergency," Julian said. "The other thing is the unnecessary force. We're going to teach then a lot of techniques to change their behavior.
"They've always been taught the penal law. The way to control force is not teach them the penal law. The way to control force is teach them about themselves," Julian added.
The new training programs and hopefully the new era of community trust start next week, Kramer reported.
The NYPD plans to retrain 20,000 patrol officers and supervisors. The three-day refresher courses start next week, and will take until the end of next year to complete, Kramer reported.
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