Person jumps out of window during fire in Queens, firefighters say

A person jumped out of a window after a fire broke out in a multi-family home in Jamaica, Queens, Monday, according to firefighters.

The FDNY responded just after 7 a.m. to a building on 138th Place between 90th Avenue and 91st Avenue.

Flames erupted on the third floor. Firefighters brought it under control just before 8 a.m.

Video from the scene showed damage to the side of the building, with windows blown out. 

Fire officials said one person was taken to the hospital with a non-life-threatening injury after jumping out of the window. 

That resident could be seen later walking with a cane after taking that leap of faith from his third-floor window. 

"I'm panicked. Just, I'm panicked," he said. "I go to the window to open the window, and then I'm jumping on ground." 

"I heard a pop, and I said 'Damn, we about to blow up. Let's go,'" resident Dawn Day said. 

All that's left of one third-floor apartment is charred wooden beams and bare studs of walls. 

"They told me I had to evacuate immediately," resident Mohamaed Drame said. 

"I heard the banging. My grandson is noise sensitive ... He ran to me, I ran to him. We both were shaken and paranoid," Day said. "I'm affected by the smoke. I have a handicapped grandson." 

Impacted families were trying to salvage whatever they could. Immediately after the fire, fire crews were gone and there were no signs of the Red Cross. Displaced residents are getting help after CBS News New York started asking questions.

"We have nowhere to go right now. I have no power, no electricity," Drame said. 

The Red Cross told CBS News New York they can't assist families unless a vacate order is issued by the Department of Buildings. When we reached out to the DOB, we were told investigators can only show up after the FDNY contacts them, but they were not notified. 

After CBS News New York got involved, DOB did show up and issued a partial vacate order, prompting assistance from the Red Cross. We reached out to the FDNY. A spokesperson told us the job is under review. 

Residents told CBS News New York they've been living in unsafe and unkempt conditions which may have contributed to the fire, but their concerns were ignored. 

"There's a lot of fire hazardous conditions ... living like a clutter box, and we should not have to live that way," Day said. 

A man named Ravi, who identified himself as the landlord, denies the allegations. 

"Right now, I'm here. I'm just trying to put things in order to ease the burden of any of the tenants," Ravi said. 

The cause of the fire is under investigation. 

We're told a disaster action team is also assisting displaced residents.