Ask Asa: Online Reviews
NEW YORK(CBS2) -- According to an old saying 'everyone is a critic', but some customers are finding that taking their criticism online resulted in more than just payback for bad service.
In this edition of Ask Asa, CBS 2's Asa Aarons explains how the power that the internet has brought to the fingertips of anybody with a laptop, also comes with an enormous responsibility.
More and more businesses across the country are reaching out to customers who have left them bad reviews, but they don't always try to make amends.
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