Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
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Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
President Trump is speaking at the White House press briefing, highlighting immigration arrests and his record in office.
Minnesota Gov. Tim Walz, Minneapolis Mayor Jacob Frey and others were subpoenaed in connection with a DOJ probe into an alleged conspiracy to impede federal immigration officers, three sources said.
In an exclusive interview from her jail cell, Aimee Bock defended her conduct in Minnesota's Feeding Our Future fraud case, but admitted regrets.
Trump says the U.K. decision to hand a strategic island to Mauritius, which he previously supported, was stupid, and justification for his attempt to acquire Greenland.
Mexican Security Minister Omar García Harfuch wrote in a social media post on X that the people transferred were "high impact criminals."
An infectious disease physician and former CDC official said he does not "have faith" that the U.S. is "handling measles very well."
A trio of Republican senators asked the Trump administration to end a visa waiver program in far-flung U.S. territories in the Pacific that they say encourages "birth tourism."
Hawaii enacted a rule that bars people from bringing guns onto private property that is open to the public, like shops or gas stations, unless the owner gives express authorization.
President Trump called for a one-year 10% cap on credit card rates starting Jan. 20. Here's what credit card companies are doing.
President Trump called for a one-year 10% cap on credit card rates starting Jan. 20. Here's what credit card companies are doing.
A new BNPL pilot from financial technology company Affirm will give renters the option to break up their rent into two equal payments.
A trio of Republican senators asked the Trump administration to end a visa waiver program in far-flung U.S. territories in the Pacific that they say encourages "birth tourism."
An infectious disease physician and former CDC official said he does not "have faith" that the U.S. is "handling measles very well."
Minnesota Gov. Tim Walz, Minneapolis Mayor Jacob Frey and others were subpoenaed in connection with a DOJ probe into an alleged conspiracy to impede federal immigration officers, three sources said.
President Trump called for a one-year 10% cap on credit card rates starting Jan. 20. Here's what credit card companies are doing.
A new BNPL pilot from financial technology company Affirm will give renters the option to break up their rent into two equal payments.
The streaming service is sweetening its offer amid Paramount Skydance's hostile takeover bid for the Hollywood studio.
U.S. stocks sank on Tuesday following President Trump's weekend threats to impose tariffs on some NATO trading partners.
What's a "peanut butter" raise? Here's what it means, and why this is the type of pay hike you should expect this year.
A trio of Republican senators asked the Trump administration to end a visa waiver program in far-flung U.S. territories in the Pacific that they say encourages "birth tourism."
Minnesota Gov. Tim Walz, Minneapolis Mayor Jacob Frey and others were subpoenaed in connection with a DOJ probe into an alleged conspiracy to impede federal immigration officers, three sources said.
Hawaii enacted a rule that bars people from bringing guns onto private property that is open to the public, like shops or gas stations, unless the owner gives express authorization.
President Trump spoke in the White House briefing room for nearly two hours on Tuesday, marking the first year of his second term as he prepares for a high-pressure trip to Europe.
More than 10 countries have signed on to join President Trump's "Board of Peace" for Gaza, sources familiar with the discussions told CBS News.
An infectious disease physician and former CDC official said he does not "have faith" that the U.S. is "handling measles very well."
A review of studies published in The Lancet found no link between acetaminophen use during pregnancy and autism, contradicting the Trump administration's recent claims.
Lacy Cornelius Boyd needed IV nutrition and an ileostomy bag after a devastating car crash. A rare transplant was her only option.
A new analysis of dozens of peer-reviewed medical studies found no link between the use of Tylenol during pregnancy and diagnoses of autism, ADHD or intellectual disabilities in children.
"It's as definitive as we're going to get," CBS News medical contributor Dr. Céline Gounder said of the new research, which found no connection between Tylenol and autism or ADHD.
Mexican Security Minister Omar García Harfuch wrote in a social media post on X that the people transferred were "high impact criminals."
Chaos around prisons holding ISIS detainees in Syria is highlighting security risks for U.S. forces in the region.
"There are many people who are very sad for the victims of this terrible accident, but there were also many who survived, like the miracle of the girl who is safe," the mayor said.
More than 10 countries have signed on to join President Trump's "Board of Peace" for Gaza, sources familiar with the discussions told CBS News.
As the EU calls Trump's threat to tariff allies for rejecting his bid for Greenland a mistake, Denmark's leader laments "being threatened by our closest ally."
An assistant for "Queer Eye" star Karamo Brown told "CBS Mornings" he would not be joining Tuesday's interview with the cast ahead of the release of the series' 10th and final season.
Actor and comedian Bert Kreischer stars in the new comedy series "Free Bert," where he plays a fictional version of himself. He speaks to "CBS Mornings" about the series, which was inspired by his own family, and why the show almost didn't happen.
The cast of the series "Queer Eye" talks to "CBS Mornings" about a member of the show's absence, the series' legacy ahead of its 10th and final season and how it has impacted them.
Acclaimed fashion designer Valentino Garavani, known simply as Valentino, has died at age 93. Seth Doane looks back at his life and legacy.
Billy Bob Thornton joins "CBS Mornings" to discuss the second season of the hit series "Landman," which he stars in as oil executive Tommy Norris. Thornton talks about his immediate chemistry with Ali Larter and why the show resonates with viewers.
"Sunday Morning" looks back at historical events on this date.
A new investigative report by 404 Media says ICE agents have a new high-tech way to zero in on neighborhoods to raid. The report says it's an app called Elite, powered by Palantir. Joseph Cox, an investigative journalist at 404 Media, discusses his reporting on CBS News.
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
The ads will appear at the bottom of the chat window on the free and low-subscription versions of ChatGPT, OpenAI said Friday in a blog post.
Elon Musk is facing a lawsuit from Ashley St. Clair, with whom he shares a child, over deepfakes of her undressed made by his AI chatbot Grok. CBS News legal contributor Jessica Levinson joins with analysis.
"Sunday Morning" looks back at historical events on this date.
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
Have you ever wondered if your dog is eavesdropping on you? A new study published in the Journal of Science found that some dogs are not only listening, but are also learning words. Lead scientist Dr. Shany Dror joins CBS News to discuss.
Fossilized bones and teeth dating to 773,000 years ago are providing a deeper understanding of the emergence of Homo sapiens.
If you rang in the new year with a kiss, you took part in a tradition millions of years in the making. Scientists now say the origins of kissing go back much farther than most think. CBS News' Tina Kraus has more.
Mexican Security Minister Omar García Harfuch wrote in a social media post on X that the people transferred were "high impact criminals."
Aimee Bock, who has been called the "mastermind" behind a major fraud case in Minnesota, spoke with CBS News Minnesota's Jonah Kaplan from her jail cell about her alleged crimes.
The Trump administration is navigating multiple lawsuits surrounding federal immigration raids in Minnesota. CBS News' Camilo Montoya-Galvez reports.
The woman prosecutors say was the "mastermind" of Minnesota's biggest COVID-era fraud scheme is speaking exclusively with CBS News. Last year, Aimee Bock was convicted of orchestrating a $250 million plot to defraud a government program to feed hungry children. In a video call from her Minnesota jail cell, Bock defended her actions while also admitting regrets.
Authorities released an image from the operation, showing a naval helicopter hovering above a vessel with packages laid out on the deck.
Virgin Galactic is sending its first all-female crew to space. Kellie Gerardi, who is leading the crew, joins "CBS News 24/7 Mornings" to discuss the goals of the mission.
Inch by inch, NASA's Artemis II moon rocket lumbered along its four-mile commute from the Vehicle Assembly Building to launch pad 39-B. Mark Strassmann is at the Kennedy Space Center in Florida with more.
Four Artemis II astronauts plan to fly around the moon and back next month, traveling farther from Earth than any humans before them.
NASA is beginning its rollout of its Space Launch System rocket and Orion spacecraft as preparations for the Artemis II mission enter their final stage.
Depending on the timing, NASA could launch a fresh crew to the space station while four other astronauts are flying around the moon.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
President Trump spoke to reporters Tuesday to mark his first year back in office since the start of his second term. CBS News White House reporter Aaron Navarro has more.
President Trump spoke to reporters Tuesday as he marked one year since the start of his second term. Tony Dokoupil anchored CBS News' special report.
Mikie Sherrill became New Jersey's first female Democratic governor Tuesday as she was sworn into office to lead the Garden State. CBS News' Shanelle Kaul has more.
President Trump is set to present his "Board of Peace" charter for signatures in Davos this week. CBS News contributor Robert Berger has more details.
The Supreme Court released three unanimous opinions on Tuesday, but has yet to release one on a case about President Trump's tariffs. CBS News legal contributor Jessica Levinson has more details.