Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
Hertz
Behind the AI tech used to inspect rental vehicles
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
Hertz CEO promises to address false arrests
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
Hertz is selling ex-rental Teslas for cheap, citing pricey maintenance
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
Man claims Hertz falsely accused him
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
Hertz clarifies policy after Puerto Rican man was denied rental car
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Hertz to pay $168M after customers wrongly accused of theft
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO vows to "do right" by customers after false theft reports
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Senators call for investigations into Hertz
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Senators call for Hertz investigation
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators call for probes into Hertz after CBS News reports on alleged false arrests
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
Man arrested on cruise ship is latest to be accused of stealing Hertz car
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
Hertz ordered to release data on number of renters it accuses of theft
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
Hertz customers: We were arrested, jailed over false theft reports
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
Customers allege Hertz had them falsely arrested: "Just terrifying"
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla loses $40B in value after Musk says Hertz deal not "signed yet"
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
Hertz to buy 100K Tesla Model 3 cars in push for EV rentals
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
Hertz sued for not producing receipt that cleared man of murder
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
Border czar announces Minnesota immigration operation surge is ending
Border czar Tom Homan announced Thursday the surge of federal immigration officers in Minnesota is concluding, with a drawdown set to occur over the course of next week.
Exclusive
Voluntary departures hit record high as detained immigrants lose hope
Vilma Palacios is one of thousands who have given up their immigration cases and voluntarily left the U.S. after being detained. More detainees are opting for voluntary departure than ever before, a CBS News analysis found.
Black gloves found in Nancy Guthrie search, sources say
The gloves will be tested for DNA as the search for Nancy Guthrie continues.
Live
Watch Live: Minnesota officials testify at Senate hearing on immigration
Four Minnesota officials and the leaders of three major immigration agencies are testifying before the Senate Homeland Security Committee on Thursday.
Trump's EPA is revoking the "endangerment finding." Here's what to know.
The Trump administration says greenhouse gases emitted from sources like cars, trucks and power plants will no longer by regulated by the federal government.
Exclusive
Mystery of the missing minute from Epstein jail video solved
Documents that were part of the Epstein files release help explain why a video released from the night of Epstein's death was missing one minute close to midnight.
Civil rights attorneys predict charges against Don Lemon, others will be dismissed
Inexperienced prosecutors are testing FACE Act in their case against Don Lemon. But the law has constitutional problems that make it untenable to charge misconduct in a house of worship.
Ex-colonel sentenced for sending war plans to woman he met online
A retired United States Army colonel will serve two years in federal prison for sending classified war plans to a woman he met online, federal authorities said.
Rocket has booster problem while launching classified Space Force payloads
A United Launch Alliance Vulcan rocket carrying classified Space Force payloads suffered a booster problem but apparently made an otherwise "nominal" ascent to space, the company said.
U.S.
More U.S.
1,700-pound great white shark spotted off North Carolina coast
Contender, a 1,700-pound adult great white shark, was seen moving north after spending time in Florida waters.
Civil rights attorneys predict charges against Don Lemon, others will be dismissed
Inexperienced prosecutors are testing FACE Act in their case against Don Lemon. But the law has constitutional problems that make it untenable to charge misconduct in a house of worship.
USA's Jessie Diggins collapses after winning bronze at Winter Olympics
Team USA cross-country skier Jessie Diggins collapsed after crossing the finish line in the women's 10-kilometer interval start on Thursday. She was competing while injured.
Exclusive
Warren, Coons introduce bill to strengthen oversight of ICE and CBP
Amid negotiations with the White House, the pair of Democrats is pitching the bill as an enforcement mechanism to go alongside the changes they're seeking.
Black gloves found in Nancy Guthrie search, sources say
The gloves will be tested for DNA as the search for Nancy Guthrie continues.
MoneyWatch
More MoneyWatch
Some job-seekers are paying thousands of dollars just to land an interview
"Reverse recruitment" firms promise to cut the length of job searches in half and help connect candidates with employers.
Stellantis issues "do not drive" warning for cars with unrepaired air bags
Stellantis is telling owners of the affected vehicles not to drive them until a potentially dangerous air bag is replaced. See which models are affected.
Dispute over Cardi B's Super Bowl cameo roils prediction markets
Cardi B appeared during Bad Bunny's halftime show at the Super Bowl, but one prediction market says it's unclear whether she sang.
TikTok to launch local feed that taps users' geolocation data
The social media platform changed its privacy policy last month, inviting users to allow it to track their specific location.
Data center building boom stirs pushback in state and local politics
The Trump administration is trying to supercharge the race to dominate artificial intelligence by fast-tracking federal permits for data centers, but some local homeowners are raising concerns.
Politics
More Politics
Civil rights attorneys predict charges against Don Lemon, others will be dismissed
Inexperienced prosecutors are testing FACE Act in their case against Don Lemon. But the law has constitutional problems that make it untenable to charge misconduct in a house of worship.
Exclusive
Warren, Coons introduce bill to strengthen oversight of ICE and CBP
Amid negotiations with the White House, the pair of Democrats is pitching the bill as an enforcement mechanism to go alongside the changes they're seeking.
NATO allies shrug off Hegseth no-show, adjust to slimmed-down U.S. role
America's NATO allies say they're not disappointed by top Trump administration officials skipping summits, as they ramp up their own regional defenses.
Senate to vote on DHS funding, but deal on ICE reforms appears unlikely
A deal to reform the administration's immigration enforcement operation has remained elusive, making another partial government shutdown likely.
Border czar announces Minnesota immigration operation surge is ending
Border czar Tom Homan announced Thursday that Operation Metro Surge in Minnesota is concluding, with a drawdown of federal immigration officers set to occur over the course of next week.
HealthWatch
More HealthWatch
Moderna says FDA refuses its application for new mRNA flu vaccine
The Food and Drug Administration is refusing to consider Moderna's application for a new flu vaccine made with mRNA technology, the company said.
What to know about a new study on coffee, tea and dementia risk
CBS News medical contributor Dr. Céline Gounder said the results of the study on coffee drinkers having lower risk of dementia should be taken "with a massive grain of salt."
Thousands of mothers were flagged to police over flawed drug tests at childbirth
The Marshall Project found more than 70,000 cases referred to law enforcement over allegations of substance use during pregnancy — and that's a significant undercount.
Obamacare sign-ups drop, but the extent won't be clear for months
Experts say Affordable Care Act sign-up data won't be clear until people who were enrolled have paid — or not — their new, often much higher, premiums.
Hospital flooded by Hurricane Helene to be rebuilt in another flood plain
Ballad Health, the nation's largest state-sanctioned hospital monopoly, plans to rebuild Unicoi County Hospital in Tennessee on land that two climate modeling companies say is at risk of flooding.
World
More World
NATO allies shrug off Hegseth no-show, adjust to slimmed-down U.S. role
America's NATO allies say they're not disappointed by top Trump administration officials skipping summits, as they ramp up their own regional defenses.
Breezy Johnson crashes out of women's Super-G race, but ends up engaged
Team USA star skier Breezy Johnson was thrown off course during the Super-G event in Italy, but she arrived at the bottom of the slope to a wedding proposal.
Border czar announces Minnesota immigration operation surge is ending
Border czar Tom Homan announced Thursday that Operation Metro Surge in Minnesota is concluding, with a drawdown of federal immigration officers set to occur over the course of next week.
U.S., Mexico seize tons of cocaine in "coordinated" Pacific operation
President Trump has threatened to slap additional tariffs on Mexico to pressure the country into beefing up drug raids and cartel arrests.
Ukrainian Olympian banned from Winter Games over helmet honoring war victims
Ukrainian Olympian banned from Winter Games for insisting on wearing helmet honoring athletes killed in his country's war with Russia.
Entertainment
More Entertainment
Entertainment
James Van Der Beek dies after cancer battle
James Van Der Beek, known for starring in "Dawson's Creek" and "Varsity Blues," died Wednesday at the age of 48 after a battle with colorectal cancer. Vladimir Duthiers reports on the beloved actor's career.
"Dawson's Creek" co-stars remember James Van Der Beek: "One in a billion"
Katie Holmes and Busy Philipps are among the "Dawson's Creek" cast members sharing memories of James Van Der Beek after his death at age 48.
James Van Der Beek of "Dawson's Creek" dies at 48
James Van Der Beek, star of "Dawson's Creek" and "Varsity Blues," has died at age 48, according to his publicist and a post from his wife on social media. Carter Evans has more on his life and career.
Looking back at James Van Der Beek's life
James Van Der Beek, the star of teen classics like "Varsity Blues" and "Dawson's Creek," has died at the age of 48. His wife posted about his death on Instagram on Wednesday. CBS News correspondent Carter Evans reports.
New York Fashion Week designer on his runway
Christian Cowan is one of the many designers featured in this season's New York Fashion Week. The 31-year-old is the creative director of his fashion label, which he founded in 2017. He joins "The Daily Report" to discuss his upcoming runway.
Technology
More Technology
How did investigators recover Nancy Guthrie's doorbell footage?
Many are questioning how Nancy Guthrie's Google Nest surveillance footage was recovered days after officials said it was disconnected with no active subscription to store video.
TikTok to launch local feed that taps users' geolocation data
The social media platform changed its privacy policy last month, inviting users to allow it to track their specific location.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Americans turn to AI for mental health advice
Millions of Americans are turning to AI for emotional therapy. A report in JAMA found about 13% of young people use AI chatbots for mental health advice. Dr. Sue Varma, a board-certified psychiatrist, explains what to know about safety, privacy and ethical standard concerns.
AI tech boom causes shortages
The demands of the artificial intelligence boom may be causing shortages in other sectors that help boost the U.S. economy. Shira Ovide, a technology reporter for The Washington Post, joins CBS News with more.
Science
More Science
Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Mysterious dark matter seen in new map of distant galaxies
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
Cow develops technique to scratch herself
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Fossils found at Dinosaur National Monument, first excavation in 100 years
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
Crime
More Crime
Crime
Lawmakers blast Pam Bondi on Epstein files
Abuse survivors were present during a fiery House Judiciary Committee hearing where lawmakers grilled Attorney General Pam Bondi about the latest batch of files released on the investigation into convicted sex offender Jeffrey Epstein. CBS News' Scott MacFarlane reports.
Black gloves found in Nancy Guthrie search
a pair of black gloves were found about a mile away from Nancy Guthrie's home, sources tell CBS News. Jonathan Vigliotti has the latest.
Black gloves found in Nancy Guthrie search, sources say
The gloves will be tested for DNA as the search for Nancy Guthrie continues.
Anger at Pam Bondi hearing over Epstein files
Attorney General Pam Bondi clashed with some lawmakers at her House Judiciary Committee hearing over the Epstein files and their release. CBS News' Taurean Small reports.
More potential evidence in Nancy Guthrie case
Investigators have discovered a pair of black gloves more than a mile from Nancy Guthrie's home, a source close to the investigation tells CBS News. Bradley Blackburn reports and law enforcement contributor Rodney Harrison breaks down more on the investigation.
Space
More Space
ULA rocket has booster problem while launching classified Space Force payloads
A United Launch Alliance Vulcan rocket carrying classified Space Force payloads suffered a booster problem but apparently made an otherwise "nominal" ascent to space, the company said.
New space station crew eager for Wednesday launch
The new crew will replace four station fliers who returned to Earth ahead of schedule last month due to a medical issue.
What led NASA to delay Artemis II launch
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA hopes to fix Artemis II moon rocket leak with on-pad repair
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delays Artemis II launch
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
Latest Galleries
More Latest Galleries
Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
More Latest CBS News Videos
Latest CBS News Videos
Vote against Trump's Canada tariffs
A vote in the House of Representatives against President Trump's Canada tariffs received support from Democrats and six Republicans. CBS News' Natalie Brand reports.
Where to get the latest CBS Mornings Deals
On this edition of CBS Mornings Deals, we show you items that might just become essentials in your everyday life. Visit cbsdeals.com to take advantage of these exclusive deals today. CBS earns commissions on purchases made through cbsdeals.com.
José Andrés on providing meals in Gaza
Chef José Andrés, founder of World Central Kitchen, speaks to "CBS Mornings" about providing meals to millions of Palestinians in Gaza who don't have access to sufficient food, water and medical care. The group has been feeding people in Gaza since 2023 and is now serving 1 million hot meals there every single day.
Cuban refugees remember journey to U.S.
In the series "USA to Z," "CBS Mornings" spoke to Cuban refugees who came to the U.S. to escape Fidel Castro's regime for a chance at freedom. Back in the 1960s and 1970s, Miami's Freedom Tower welcomed nearly half a million Cuban refugees. Cristian Benavides explores the tower's enduring legacy.
South African refugees face challenges
The South African refugees who are resettling in the U.S. say they are facing challenges with the system. The Free Press investigative reporter Madeleine Rowley joins CBS News to discuss.