Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
Hertz
Behind the AI tech used to inspect rental vehicles
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
Hertz CEO promises to address false arrests
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
Hertz is selling ex-rental Teslas for cheap, citing pricey maintenance
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
Man claims Hertz falsely accused him
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
Hertz clarifies policy after Puerto Rican man was denied rental car
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Hertz to pay $168M after customers wrongly accused of theft
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO vows to "do right" by customers after false theft reports
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Senators call for investigations into Hertz
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Senators call for Hertz investigation
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators call for probes into Hertz after CBS News reports on alleged false arrests
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
Man arrested on cruise ship is latest to be accused of stealing Hertz car
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
Hertz ordered to release data on number of renters it accuses of theft
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
Hertz customers: We were arrested, jailed over false theft reports
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
Customers allege Hertz had them falsely arrested: "Just terrifying"
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla loses $40B in value after Musk says Hertz deal not "signed yet"
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
Hertz to buy 100K Tesla Model 3 cars in push for EV rentals
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
Hertz sued for not producing receipt that cleared man of murder
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
CDC panel votes to stop recommending birth dose of hepatitis B vaccine
The CDC's Advisory Committee on Immunization Practices, with members appointed by RFK Jr., voted to change longstanding recommendations on the hepatitis B vaccine.
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Live updates as 2026 FIFA World Cup draw revealed
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Netflix to buy Warner Bros. in a deal valued at $82.7 billion
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White House claims Europe facing "civilizational erasure" in 2 decades
The Trump administration says societal threats mean some European nations may not be "strong enough to remain reliable allies."
Minnesota officials saw signs of massive fraud even before COVID hit
In July 2019, Minnesota state officials spotted early signs of fraud that would eventually siphon away more than $1 billion in taxpayer money, sources told CBS News.
Texas flood disaster 911 calls released: "Some callers did not survive"
Kerrville Police Chief Chris McCall warned that the calls received by dispatchers are distressing.
Mystery drones seen over Ireland during Zelenskyy's visit
After a number of drone sightings near European airports and military bases, mysterious aircraft were seen over Ireland as Ukraine's Zelenskyy visited.
7 tons of cocaine seized off Colombia, 11 arrested unharmed, navy says
The seizures come as Colombian President Gustavo Petro is calling on the U.S. to end strikes in the region against apparent drug-carrying vessels.
Google reveals top search trends of 2025
The assassination of conservative activist Charlie Kirk, President Trump's "big, beautiful bill," and the longest government shutdown in U.S. history ranked among Google's top search trends this year.
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Live
Live updates as 2026 FIFA World Cup draw revealed
The 2026 Men's World Cup will be held across the United States, Canada and Mexico. The draw is being revealed from the Kennedy Center in Washington, D.C.
Texas flood disaster 911 calls released: "Some callers did not survive"
Kerrville Police Chief Chris McCall warned that the calls received by dispatchers are distressing.
CDC panel votes to stop recommending birth dose of hepatitis B vaccine
The CDC's Advisory Committee on Immunization Practices, with members appointed by RFK Jr., voted to change longstanding recommendations on the hepatitis B vaccine.
Google reveals top search trends of 2025
The assassination of conservative activist Charlie Kirk, President Trump's "big, beautiful bill," and the longest government shutdown in U.S. history ranked among Google's top search trends this year.
Over $1.7 million raised for 88-year-old Army vet working at grocery store
A former autoworker was given back his retirement through the kindness of strangers.
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Over $1.7 million raised for 88-year-old Army vet working at grocery store
A former autoworker was given back his retirement through the kindness of strangers.
Netflix to buy Warner Bros. in a deal valued at $82.7 billion
Netflix on Friday said it will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
Despite Trump's pressure, Putin finds an eager trade partner in India
As the White House tries to curb Moscow's energy income, Vladimir Putin enjoys a warm welcome in India, and promises an "uninterrupted supply" of Russian fuel.
These U.S. cities have seen the biggest rent increases since 2020
Rents in the 50 largest cities have surged by hundreds of dollars per month over the last five years, a LendingTree analysis found.
Employers have cut 1.1 million jobs this year. Here's why.
Job cuts so far this year are at their highest levels since 2020, new report says.
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Minnesota officials saw signs of massive fraud even before COVID hit
In July 2019, Minnesota state officials spotted early signs of fraud that would eventually siphon away more than $1 billion in taxpayer money, sources told CBS News.
Jasmine Crockett called Texas Senate race contenders as she weighs jumping into fray
As intrigue grows over whether Texas Democratic Rep. Jasmine Crockett plans to announce a U.S. Senate campaign next week, she confirmed to CBS News she's spoken with would-be opponents.
Appeals court lets Trump admin. keep National Guard deployed in D.C. for now
A U.S. District Court decision to end the deployment of National Guard members to Washington, D.C., is now on hold.
Operations against Houthis played into Truman Strike Group accidents, Navy finds
Investigations released by the Navy into accidents involving the Truman Carrier Strike Group recommended ensuring processes are followed even when faced with adversity.
4 killed in latest strike on alleged drug boat, Pentagon says
At least 87 people have been killed since the vessel strikes began in early September.
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CDC panel votes to stop recommending birth dose of hepatitis B vaccine
The CDC's Advisory Committee on Immunization Practices, with members appointed by RFK Jr., voted to change longstanding recommendations on the hepatitis B vaccine.
Could pets be next for weight loss drugs? Here's what to know about a study.
A clinical study into weight loss drugs for pets just launched, with results from the trial expected by next summer.
CDC panel to vote Friday on hepatitis B vaccine for newborns
The CDC's vaccine advisory panel meets Thursday and Friday to discuss recommendations for the hepatitis B vaccine and the schedule of childhood shots.
12 ex-FDA leaders criticize claims made by agency's current vaccine chief
The former officials said the FDA's plans to revamp how certain life-saving vaccines are handled would "disadvantage the people the FDA exists to protect, including millions of Americans at high risk from serious infections."
CEO of genetics firm says parents have a right to choose unborn child's traits
Kian Sadeghi, the 25-year-old founder and CEO at Nucleus Genomics, tells "CBS Mornings" that parents have every right to select the qualities and traits they desire in their child.
World
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Mystery drones seen over Ireland during Zelenskyy's visit
After a number of drone sightings near European airports and military bases, mysterious aircraft were seen over Ireland as Ukraine's Zelenskyy visited.
White House claims Europe facing "civilizational erasure" in 2 decades
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7 tons of cocaine seized off Colombia, 11 arrested unharmed, navy says
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Despite Trump's pressure, Putin finds an eager trade partner in India
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$20,000 Faberge egg recovered after man allegedly swallowed it
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Google reveals top search trends of 2025
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Politico: Trump admin. looks to robotics
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How AI powered robots are helping small farms
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Google's top search trends in 2025
Google has released its list of the 2025 top search trends. Robert Ferrera, a Google Trends expert, joins CBS News with more.
India revokes order for phone makers to install security app amid uproar
India's government, amid an uproar over privacy, has revoked an order quietly issued to smartphone makers to pre-install a state-run security app.
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"Space gum" discovered in asteroid Bennu samples, NASA reveals
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Most dogs have wolf DNA. These breeds have more than others.
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A federal grand jury refused to re-indict Letitia James, the New York attorney general, after a judge threw out earlier fraud charges against her. Reuters reporter Sarah Lynch joins CBS News with more.
New evidence in Luigi Mangione case
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Suspect in D.C. bombs case expected in court
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Questions about D.C. pipe bombs case suspect
A Virginia man faces two federal charges in connection with the pipe bombs planted in Washington, D.C., on the eve of the Jan. 6, 2021, U.S. Capitol riots. CBS News' Scott MacFarlane reports.
7 tons of cocaine seized off Colombia, 11 arrested unharmed, navy says
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"Space gum" discovered in asteroid Bennu samples, NASA reveals
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Air Force approves SpaceX launch pad expansion
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Geomagnetic storm watch issued after powerful solar flare
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Russia sends a NASA astronaut, 2 cosmonauts, up to the space station
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