Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
Alaska Airlines
Rare glimpse into Boeing 737 Max production facility amid turmoil
The close-up look at the Boeing facility aimed to show changes the company said are being made after a door panel blew out mid-flight earlier this year.
Boeing CEO Dave Calhoun testifies
Boeing CEO Dave Calhoun testified Tuesday before a Senate investigations subcommittee that grilled him on safety concerns following recent mishaps with some of the company's fleet. Calhoun was asked about Boeing's culture of secrecy as a new whistleblower report claims some parts used to build the 737 Max did not meet standards.
Boeing CEO to testify before Congress
Boeing's outgoing CEO David Calhoun is set to testify before senators Tuesday afternoon for the first time since a panel blew out on one of the company's planes during a flight in January. The testimony comes as a new whistleblower report alleges faulty parts may have been used on Boeing planes. CBS News senior transportation correspondent Kris Van Cleave has more.
New Boeing whistleblower report alleges faulty airplane parts may have been used
A new whistleblower report alleging Boeing may have used some faulty airplane parts on its jets comes as the company already faces quality and safety concerns.
U.S. airlines ranked by The Points Guy
The Points Guy ranked the best airlines in the U.S. for 2024, and one carrier remains on top. Brian Kelly, The Points Guy founder, joins CBS News with a look at the rankings.
FAA update on Boeing safety issues
FAA Administrator Mike Whitaker gave an update Wednesday on the agency's work with Boeing to hold them accountable for safety concerns with some of its fleet. Whitaker said Boeing provided a roadmap for its planned improvements and met with the agency on future implementations.
Feds: Boeing could be prosecuted after it allegedly breached agreement terms
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
DOJ meets with 737 Max crash victim families
Family members of the victims of two deadly Boeing 737 Max crashes in 2018 and 2019 are meeting with the Justice Department Wednesday as officials continue their investigation into the Alaska Airlines mid-air door blowout that occurred earlier this year. Investigators are looking into whether Boeing went against the terms of an agreement that was reached after those crashes. CBS News Homeland Security and Justice reporter Nicole Sganga has more.
Breaking down Boeing whistleblower testimony
In a congressional hearing Wednesday, lawmakers examined Boeing's safety culture following a door panel blowout on a 737 Max jet. In another hearing on the same day, a whistleblower claimed a different model -- the Dreamliner -- is unsafe to fly. CBS News senior transportation correspondent Kris Van Cleave reports.
Boeing whistleblower testifies at hearing
Two Senate committees held hearings Thursday on safety concerns surrounding the American aircraft company Boeing. Boeing engineer Sam Salehpour testified about the 787 Dreamliner and said it's not safe to fly. CBS News' Nikole Killion is following the latest.
Duckworth calls for Boeing FAA review
Senator Tammy Duckworth, a Democrat from Illinois, is calling on the Federal Aviation Administration to review Boeing's pilot disclosure history of features in the Boeing 737 Max. Andrew Tangel, an aviation reporter for the Wall Street Journal, breaks down what a Boeing probe could look like.
Family of Boeing whistleblower speaks out
In a CBS News exclusive interview, the family of a Boeing whistleblower who was found dead earlier this month is speaking out. John Barnett, a former Boeing employee, had been giving evidence in a whistleblower lawsuit against the company. A coroner says he died from what appeared to be a self-inflicted gunshot wound. It comes as Boeing's safety practices have come under new scrutiny due to a series of recent midair incidents. Mark Strassmann spoke with Barnett's mother and brother.
Boeing CEO Dave Calhoun to step down
Boeing CEO Dave Calhoun has announced he will step down by the end of 2024 after a wave of concerning safety incidents in recent months. CBS News senior transportation correspondent Kris Van Cleave has more.
FBI tells Alaska Airlines passengers they may be "victim of a crime"
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
Boeing now dealing with financial issues
Boeing's CFO says the company has spent more cash than expected in 2024's first quarter amid fallout from an Alaska Airlines flight losing its door plug in mid-air back in January. CBS News senior transportation correspondent Kris Van Cleave has more.
7 Alaska Airlines passengers sue over blowout, claiming "serious" distress
One passenger, Cuong Tran, said only a seatbelt saved him from being sucked out of the Boeing 737 Max 9 aircraft when a door plug blew out mid-flight.
Student pilot tried to access Alaska Airlines cockpit 3 times: complaint
The man was eventually restrained and the plane's cockpit was blocked with a beverage cart, the complaint said.
Boeing whistleblower John Barnett found dead in South Carolina
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
DOJ opens probe into Alaska Airlines incident
The Justice Department is launching a criminal investigation into an incident on board an Alaska Airlines flight in which a door panel blew off a Boeing 737 MAX mid-flight in January. It comes after at least 50 people were injured Monday when a Boeing aircraft made a sudden dip during a flight to New Zealand.
The latest on investigations into Boeing
Multiple agencies are investigating Boeing over the Jan. 5 Alaska Airlines mid-air door blowout, including the Justice Department. CBS News senior transportation correspondent Kris Van Cleave has the latest.
Justice Department investigating Alaska Airlines door blowout
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
Passengers on Alaska Airlines Flight 1282 sue airline, Boeing for $1 billion
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
Boeing faces new investigation
The Department of Justice is investigating Boeing for potentially violating the terms of a 2021 settlement agreement. The investigation comes after a door plug blew out on one of its 737 Max planes last month. The $2.5 billion settlement stemmed from allegations that Boeing misrepresented the readiness of its 737 Max jets to the FAA, ultimately leading to two deadly crashes in 2018 and 2019. Ed Pierson, a former Boeing 737 program senior manager, joins CBS News to discuss.
Man allegedly stabs another passenger mid-flight
A man has been charged after allegedly stabbing a fellow passenger on an Alaska Airlines flight last month. The attack is yet another in a string of frightening mid-flight incidents from the last few weeks. Carter Evans reports.
White House removes Trump post with racist footage of Obamas hours after defending it
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
Authorities say they're "aware of a new message" in Nancy Guthrie's disappearance
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
Winter Olympics begin with spectacular opening ceremony
The 2026 Milano Cortina Winter Olympics are underway after the lighting of the Olympic cauldrons and the Parade of Nations at the opening ceremony.
Trump says he "didn't see" image depicting Obamas as apes in social media post
President Trump late Friday addressed a video posted to his social media account that included a racist depiction of Barack and Michelle Obama as apes.
Exclusive
Trump called Sen. Tim Scott after lawmaker condemned image of Obamas
President Trump called GOP Sen. Tim Scott after the South Carolina Republican publicly urged the president to remove a reposted video depicting former President Barack Obama and former first lady Michelle Obama as apes.
Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Purported Nancy Guthrie ransom note demanded bitcoin. Could it be tracked?
Cryptocurrency transactions are often thought to be anonymous and untraceable. That's a misconception, experts tell CBS News.
Republicans condemn Trump's racist video portraying the Obamas as apes
The criticism continued even after the White House removed the video after the initial backlash.
Pentagon says it's cutting ties with "woke" Harvard
The Pentagon says it will cut ties with Harvard University, ending graduate-level military training, fellowship and certificate programs.
U.S.
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Pentagon says it's cutting ties with "woke" Harvard
The Pentagon says it will cut ties with Harvard University, ending graduate-level military training, fellowship and certificate programs.
Truck driver spends decades carving a scale model masterpiece of New York City
Beginning in 2004, Joe Macken carved all five boroughs of New York City out of balsa wood, every site and stadium, and every bridge and building. His creation consists of almost 1 million structures.
Heightened security from dozens of local, federal agencies ahead of Super Bowl
More than 35 local, state and federal agencies have been working for the last 18 months to prepare for Super Bowl LX in Santa Clara, California.
Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Dow crosses 50K for first time as stocks enjoy best day since May 2025
Resurgent technology stocks drove the rebound after a volatile week, while bitcoin also recouped losses.
MoneyWatch
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Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Dow crosses 50K for first time as stocks enjoy best day since May 2025
Resurgent technology stocks drove the rebound after a volatile week, while bitcoin also recouped losses.
Purported Nancy Guthrie ransom note demanded bitcoin. Could it be tracked?
Cryptocurrency transactions are often thought to be anonymous and untraceable. That's a misconception, experts tell CBS News.
Prediction markets soar ahead of the Super Bowl
Emboldened by loosened restrictions from federal regulators, prediction markets look to cash in on Super Bowl Sunday.
See the 43 drugs available on new discounted drug site TrumpRx
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Politics
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Appeals court endorses Trump policy of denying bond hearings to many ICE detainees
A federal appeals court on Friday endorsed the Trump administration's policy of holding broad groups of immigration detainees without access to bond hearings, a major legal victory for President Trump.
Pentagon says it's cutting ties with "woke" Harvard
The Pentagon says it will cut ties with Harvard University, ending graduate-level military training, fellowship and certificate programs.
Trump says he "didn't see" image depicting Obamas as apes in social media post
President Trump late Friday addressed a video posted to his social media account that included a racist depiction of Barack and Michelle Obama as apes, telling reporters he didn't see the part that showed the former president and first lady.
Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Prediction markets soar ahead of the Super Bowl
Emboldened by loosened restrictions from federal regulators, prediction markets look to cash in on Super Bowl Sunday.
HealthWatch
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See the 43 drugs available on new discounted drug site TrumpRx
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
White House launches TrumpRx discounted drug site
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
Officials warn against drinking raw milk after baby dies from listeria
The New Mexico Department of Health said officials believe the baby contracted listeria after their mother drank raw milk during pregnancy.
When health insurance costs more than the mortgage
As health care costs skyrocket and federal lawmakers pull back help on ACA insurance premiums, more middle-income families are facing tough choices on health care.
5 ways to find affordable care without health insurance
Many Americans are expected to lose ACA or Medicaid coverage in the coming months and years, but doctors and researchers say there are still ways to find affordable care.
World
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Suspect in 1994 murder of Colombian soccer star killed in Mexico
Andres Escobar was gunned down in Medellin days after scoring an own goal in a match against the U.S. at the 1994 World Cup.
Olympic skater gets last-minute approval for Minions-themed program
Spanish figure skater Tomas-Llorenc Guarino Sabate secured the rights to perform his Minions-themed program at the Milan Cortina Games hours before he was set to skate.
How the Olympics' Parade of Nations country order works
Here's what to know about the Parade of Nations in the 2026 Winter Olympics opening ceremony and how the country order is determined.
See the best Olympic opening ceremony outfits of the 2026 Winter Games
As the 2026 Milan Cortina Winter Olympics begin, all eyes were on teams from around the globe proudly donning their countries' uniforms for the opening ceremony, including Team USA in outfits designed by Ralph Lauren.
Ukrainian military drone simulator adapted for video gamers in world first
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
Entertainment
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Entertainment
Bad Bunny set for historic Super Bowl performance
Coming off a historic Grammy win, Bad Bunny is gearing up to make even more history at this weekend's Super Bowl. The musician is set to be the first Super Bowl headliner to perform completely in Spanish. Leila Cobo, co-chief content officer at Billboard, joins "The Daily Report" to discuss.
Olympic skater gets last-minute approval for Minions-themed program
Spanish figure skater Tomas-Llorenc Guarino Sabate secured the rights to perform his Minions-themed program at the Milan Cortina Games hours before he was set to skate.
Ukrainian military drone simulator adapted for video gamers in world first
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
Bad Bunny hints at halftime show surprises
Bad Bunny, the Puerto Rican singer born Benito Antonio Martínez Ocasio, told fans to expect a special Super Bowl halftime show on Sunday. Nidia Cavazos reports on how the star is performing, and whether he'll have any surprise guests.
Bad Bunny set for historic halftime show
Bad Bunny will perform on the Super Bowl halftime stage on Sunday for an all-Spanish performance - a first at the big game. The six-time Grammy winner gave a preview ahead of his performance, saying, "they dont even have to learn Spanish. They just … it's better if they learn to dance."
Technology
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Super Bowl fans warned to keep drones at home with flights banned over big game
The FAA says it is collaborating with the FBI to detect, track and assess unauthorized drone activity at the Super Bowl.
Ukrainian military drone simulator adapted for video gamers in world first
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
How will AI transform the workforce?
CBS News business analyst Jill Schlesinger talks about how companies are using artificial intelligence, the discussion around the technology and how it's impacting the workforce.
Tesla, Waymo leaders defend product safety
Executives from Waymo and Tesla defended their self-driving vehicle technology in testimony before the Senate Commerce Committee on Wednesday. CBS News' Kris Van Cleave reports and Ian Krietzberg, an AI correspondent at the digital media company Puck, has more.
Science
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Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Mysterious dark matter seen in new map of distant galaxies
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
Cow develops technique to scratch herself
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Fossils found at Dinosaur National Monument, first excavation in 100 years
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
Crime
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Crime
Luigi Mangione has outburst after hearing
Luigi Mangione had an outburst after a hearing on Friday in which the judge announced that his New York State trial will begin on June 8. CBS News legal reporter Katrina Kaufman is following the case.
Authorities say they're "aware of a new message" in Nancy Guthrie's disappearance
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
Investigators vetting Guthrie ransom note
Friday marked six days since Nancy Guthrie's apparent abduction, and Guthrie's three children have been posting on social media hoping to reach whoever may have taken her. CBS News' Andres Gutierrez reports and former FBI counterintelligence operative Eric O'Neill has more.
Mangione claims double jeopardy
Luigi Mangione had an outburst in a New York courtroom on Friday after a judge scheduled his state trial to begin before his federal case. The UnitedHealthCare CEO murder suspect claimed "this is the same trial twice" and called it "double jeopardy." CBS News' Katrina Kaufman has more.
Suspect in 1994 murder of Colombian soccer star killed in Mexico
Andres Escobar was gunned down in Medellin days after scoring an own goal in a match against the U.S. at the 1994 World Cup.
Space
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Space
What led NASA to delay Artemis II launch
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA hopes to fix Artemis II moon rocket leak with on-pad repair
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delays Artemis II launch
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
NASA begins mission to map the boundaries of our heliosphere
A NASA mission is underway to map the heliosphere, which is a huge protective bubble around the solar system that was created by the sun.
NASA moon launch off until March due to issues during tests
NASA says it can't try until March at the earliest to send a crewed spacecraft on a flight around the moon and back, due to hydrogen leaks during testing of the Artemis II rocket.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
Officials review new message in Guthrie case
Officials said they are "aware of a new message" in the Nancy Guthrie disappearance on Friday. Authorities have not given details on the contents of the message. Former FBI special agent FBI Doug Kouns joins CBS News to discuss.
Man spent decades making model of New York City
Beginning in 2004, Joe Macken carved all five boroughs of New York City out of balsa wood, every site and stadium, and every bridge and building. His creation consists of almost one million structures. Steve Hartman has the story.
Officials shut down man's free bus rides
After a licensed school bus driver finished his route, he decided to help after seeing lots of other children walking to school in the cold. As Tony Dokoupil reports, the offer was short-lived.
Olympics kick off with opening ceremony in Milan
The opening ceremony marked the official start of the 2026 Winter Olympics with celebrations at Milan's San Siro Stadium and at venues in Predazzo, Livigno and Cortina d'Ampezzo. Seth Doane reports.
What to know about high-stakes Super Bowl security
With less than 48 hours until kickoff for Super Bowl LX, security preparations are already in motion. Kris Van Cleave has a preview.