Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
Alaska Airlines
Rare glimpse into Boeing 737 Max production facility amid turmoil
The close-up look at the Boeing facility aimed to show changes the company said are being made after a door panel blew out mid-flight earlier this year.
Boeing CEO Dave Calhoun testifies
Boeing CEO Dave Calhoun testified Tuesday before a Senate investigations subcommittee that grilled him on safety concerns following recent mishaps with some of the company's fleet. Calhoun was asked about Boeing's culture of secrecy as a new whistleblower report claims some parts used to build the 737 Max did not meet standards.
Boeing CEO to testify before Congress
Boeing's outgoing CEO David Calhoun is set to testify before senators Tuesday afternoon for the first time since a panel blew out on one of the company's planes during a flight in January. The testimony comes as a new whistleblower report alleges faulty parts may have been used on Boeing planes. CBS News senior transportation correspondent Kris Van Cleave has more.
New Boeing whistleblower report alleges faulty airplane parts may have been used
A new whistleblower report alleging Boeing may have used some faulty airplane parts on its jets comes as the company already faces quality and safety concerns.
U.S. airlines ranked by The Points Guy
The Points Guy ranked the best airlines in the U.S. for 2024, and one carrier remains on top. Brian Kelly, The Points Guy founder, joins CBS News with a look at the rankings.
FAA update on Boeing safety issues
FAA Administrator Mike Whitaker gave an update Wednesday on the agency's work with Boeing to hold them accountable for safety concerns with some of its fleet. Whitaker said Boeing provided a roadmap for its planned improvements and met with the agency on future implementations.
Feds: Boeing could be prosecuted after it allegedly breached agreement terms
This comes after the cabin door of an Alaska Airlines plane blew off mid-flight in January, sparking congressional and federal investigations.
DOJ meets with 737 Max crash victim families
Family members of the victims of two deadly Boeing 737 Max crashes in 2018 and 2019 are meeting with the Justice Department Wednesday as officials continue their investigation into the Alaska Airlines mid-air door blowout that occurred earlier this year. Investigators are looking into whether Boeing went against the terms of an agreement that was reached after those crashes. CBS News Homeland Security and Justice reporter Nicole Sganga has more.
Breaking down Boeing whistleblower testimony
In a congressional hearing Wednesday, lawmakers examined Boeing's safety culture following a door panel blowout on a 737 Max jet. In another hearing on the same day, a whistleblower claimed a different model -- the Dreamliner -- is unsafe to fly. CBS News senior transportation correspondent Kris Van Cleave reports.
Boeing whistleblower testifies at hearing
Two Senate committees held hearings Thursday on safety concerns surrounding the American aircraft company Boeing. Boeing engineer Sam Salehpour testified about the 787 Dreamliner and said it's not safe to fly. CBS News' Nikole Killion is following the latest.
Duckworth calls for Boeing FAA review
Senator Tammy Duckworth, a Democrat from Illinois, is calling on the Federal Aviation Administration to review Boeing's pilot disclosure history of features in the Boeing 737 Max. Andrew Tangel, an aviation reporter for the Wall Street Journal, breaks down what a Boeing probe could look like.
Family of Boeing whistleblower speaks out
In a CBS News exclusive interview, the family of a Boeing whistleblower who was found dead earlier this month is speaking out. John Barnett, a former Boeing employee, had been giving evidence in a whistleblower lawsuit against the company. A coroner says he died from what appeared to be a self-inflicted gunshot wound. It comes as Boeing's safety practices have come under new scrutiny due to a series of recent midair incidents. Mark Strassmann spoke with Barnett's mother and brother.
Boeing CEO Dave Calhoun to step down
Boeing CEO Dave Calhoun has announced he will step down by the end of 2024 after a wave of concerning safety incidents in recent months. CBS News senior transportation correspondent Kris Van Cleave has more.
FBI tells Alaska Airlines passengers they may be "victim of a crime"
A letter sent by a victim specialist in the Seattle Division of the FBI to those flying on Alaska Airline Flight No. 1282 was obtained by CBS News.
Boeing now dealing with financial issues
Boeing's CFO says the company has spent more cash than expected in 2024's first quarter amid fallout from an Alaska Airlines flight losing its door plug in mid-air back in January. CBS News senior transportation correspondent Kris Van Cleave has more.
7 Alaska Airlines passengers sue over blowout, claiming "serious" distress
One passenger, Cuong Tran, said only a seatbelt saved him from being sucked out of the Boeing 737 Max 9 aircraft when a door plug blew out mid-flight.
Student pilot tried to access Alaska Airlines cockpit 3 times: complaint
The man was eventually restrained and the plane's cockpit was blocked with a beverage cart, the complaint said.
Boeing whistleblower John Barnett found dead in South Carolina
John Barnett worked at Boeing for 32 years and has raised flags about multiple concerns at the airline manufacturer.
DOJ opens probe into Alaska Airlines incident
The Justice Department is launching a criminal investigation into an incident on board an Alaska Airlines flight in which a door panel blew off a Boeing 737 MAX mid-flight in January. It comes after at least 50 people were injured Monday when a Boeing aircraft made a sudden dip during a flight to New Zealand.
The latest on investigations into Boeing
Multiple agencies are investigating Boeing over the Jan. 5 Alaska Airlines mid-air door blowout, including the Justice Department. CBS News senior transportation correspondent Kris Van Cleave has the latest.
Justice Department investigating Alaska Airlines door blowout
The Justice Department is investigating whether Boeing violated the terms of a 2021 deferred prosecution agreement over the 737 Max crashes.
Passengers on Alaska Airlines Flight 1282 sue airline, Boeing for $1 billion
The lawsuit seeking $1 billion in damages was filed on behalf of three passengers on board the Alaska Airlines plane that made an emergency landing after a door plug blew out mid-flight.
Boeing faces new investigation
The Department of Justice is investigating Boeing for potentially violating the terms of a 2021 settlement agreement. The investigation comes after a door plug blew out on one of its 737 Max planes last month. The $2.5 billion settlement stemmed from allegations that Boeing misrepresented the readiness of its 737 Max jets to the FAA, ultimately leading to two deadly crashes in 2018 and 2019. Ed Pierson, a former Boeing 737 program senior manager, joins CBS News to discuss.
Man allegedly stabs another passenger mid-flight
A man has been charged after allegedly stabbing a fellow passenger on an Alaska Airlines flight last month. The attack is yet another in a string of frightening mid-flight incidents from the last few weeks. Carter Evans reports.
Live
Federal agents kill another person in Minneapolis, officials say
The shooting happened less than three weeks after an ICE officer fatally shot Renee Good in Minneapolis.
Latest forecast maps show fresh predictions for winter storm
As millions of Americans hunker down for the winter storm, 17 states and Washington, D.C., have declared states of emergency.
Trump threatens Canada with 100% tariffs over its new China trade deal
President Trump on Saturday threatened to impose a 100% tariff on goods imported from Canada if America's northern neighbor went ahead with its trade deal with China.
What we know about latest shooting by federal agents in Minneapolis
A man is dead after a shooting in Minneapolis on Saturday involving federal immigration agents from Customs and Border Protection, a U.S. official with knowledge of the incident told CBS News.
Flights canceled, states of emergency declared as winter storm bears down
More than 200 million people are under winter storm threats as officials brace for power outages and travel difficulties.
Iran's Revolutionary Guard warns U.S. as warships head toward Middle East
Tension remains high between Iran and the U.S. in the wake of a bloody crackdown on protests.
Peace talks end constructively, Ukraine's Zelenskyy says, with more possible
The talks are the first known instance that officials from the Trump administration have sat down with Russia and Ukraine.
How much snow are you getting this weekend? See the forecast.
A winter storm is forecast to dump up to 24 inches of snow in some places this weekend, and many are wondering: How much snow are we actually getting?
Australian boy dies days after being bitten by shark in Sydney Harbor
The Sydney shark attack that killed Nico Antic was one of four recorded in the span of two days.
U.S.
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What we know about latest shooting by federal agents in Minneapolis
A man is dead after a shooting in Minneapolis on Saturday involving federal immigration agents from Customs and Border Protection, a U.S. official with knowledge of the incident told CBS News.
Flights canceled, states of emergency declared as winter storm bears down
More than 200 million people are under winter storm threats as officials brace for power outages and travel difficulties.
Latest forecast maps show fresh predictions for winter storm
As millions of Americans hunker down for the winter storm, 17 states and Washington, D.C., have declared states of emergency.
Where to watch UFC 324 live tonight to see Paddy Pimblett vs. Justin Gaethje and more fighters show down
UFC 324 features a stacked fight card. Here's the schedule, time and information on where to watch the UFC event.
Officer comes to the rescue of woman sleeping in cemetery, finds her a home
When a 55-year-old woman lost her job and got evicted, she took up residence at the only place she felt she owned, her husband's grave.
MoneyWatch
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Here's what it takes to achieve an 800 credit score
Only one in four Americans has a credit score above 800, which is considered exceptional, according to industry data.
Bank of America may introduce credit card with 10% APR
Facing pressure from President Trump, credit card issuers are exploring ways to ease borrowing costs.
How to heat your home safely as fierce winter storm grips the U.S.
Federal safety regulators warn that home heating equipment can spark fires or emit carbon monoxide. Here's what to know.
What to know about EVs as the winter storm brings bone-chilling temps
Cold weather can reduce the efficiency of electric vehicles, shortening their driving range. These tips can help.
Tesla Cybertruck sales plunged 48% in in 2025
Other Tesla vehicles also struggled to attract buyers, with sales of its X, S and Y models all sinking from the previous year.
Politics
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Iran's Revolutionary Guard warns U.S. as warships head toward Middle East
Tension remains high between Iran and the U.S. in the wake of a bloody crackdown on protests.
Trump threatens Canada with 100% tariffs over its new China trade deal
Canada this month negotiated a deal to lower tariffs on Chinese electric vehicles in return for lower import taxes on Canadian farm products.
Minnesota AG Keith Ellison accuses White House of "politics and retribution"
Minnesota Attorney General Keith Ellison said he has seen "no evidence" of a federal investigation into the fatal shooting of Renee Good by an ICE officer earlier this month.
Epstein's inner circle subpoenaed to testify before House Oversight Committee
Jeffrey Epstein's lawyer, accountant and billionaire benefactor were issued subpoenas to testify before the committee in February and March.
FBI agent in Minneapolis involved in Renee Good probe resigns
Tracee Mergen, whose FBI squad was involved in the Renee Good investigation and probes into public benefits fraud in Minnesota, resigned last week, sources said.
HealthWatch
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Heart failure threatened her pregnancy. A first-of-its-kind procedure saved it.
Cassandra King was thrilled to be pregnant after years of fertility struggles and multiple miscarriages. Then a sudden cardiac event threatened everything.
Loss of measles-free status would be "cost of doing business," new CDC deputy says
After a year of ongoing measles outbreaks that have sickened more than 2,400 people, the United States is poised to lose its status as a measles-free country.
Measles cases surge in South Carolina as U.S. risks elimination status
An infectious disease physician and former CDC official said he does not "have faith" that the U.S. is "handling measles very well."
Tylenol not linked to autism, new study shows
A review of studies published in The Lancet found no link between acetaminophen use during pregnancy and autism, contradicting the Trump administration's recent claims.
Woman gets her life back after rare transplant: "Prepared for the worst"
Lacy Cornelius Boyd needed IV nutrition and an ileostomy bag after a devastating car crash. A rare transplant was her only option.
World
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Peace talks end constructively, Ukraine's Zelenskyy says, with more possible
The talks are the first known instance that officials from the Trump administration have sat down with Russia and Ukraine.
Iran's Revolutionary Guard warns U.S. as warships head toward Middle East
Tension remains high between Iran and the U.S. in the wake of a bloody crackdown on protests.
Trump threatens Canada with 100% tariffs over its new China trade deal
Canada this month negotiated a deal to lower tariffs on Chinese electric vehicles in return for lower import taxes on Canadian farm products.
Australian boy dies days after being bitten by shark in Sydney Harbor
The Sydney shark attack that killed Nico Antic was one of four recorded in the span of two days.
U.S. carries out 35th strike on alleged drug boat, first since Maduro capture
It's the 35th strike on alleged drug-smuggling boats since early September 2025, and the first since the U.S captured former Venezuelan President Nicolás Maduro.
Entertainment
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Entertainment
Lily Fitts performs "Beat Me To It"
Massachusetts-based Lily Fitts originally gained a following for her viral song covers, which were shared by artists like The Lumineers and Noah Kahan. Her debut album "Getting By" captured attention for its honest and raw lyrics, and she's got more coming soon. Here's Lily Fitts performing "Beat Me To It."
Lily Fitts performs "Brown Eyed Baby"
Massachusetts-based Lily Fitts originally gained a following for her viral song covers, which were shared by artists like The Lumineers and Noah Kahan. Her debut album "Getting By" captured attention for its honest and raw lyrics, and she's got more coming soon. Here's Lily Fitts performing "Brown Eyed Baby."
Lily Fitts performs "Lose You Now"
Massachusetts-based Lily Fitts originally gained a following for her viral song covers, which were shared by artists like The Lumineers and Noah Kahan. Her debut album "Getting By" captured attention for its honest and raw lyrics, and she's got more coming soon. Here's Lily Fitts performing "Lose You Now."
Madison Beer opens up about music journey
Madison Beer says music has always been her escape since she started writing songs at just 6 years old. But the 26-year-old has had to navigate ups and downs in her journey to stardom. Anthony Mason reports.
"Sinners" breaks Oscar nominations record
"Sinners" set an all-time record for the most Oscar nominations with 16, including for best picture. Not far behind is "One Battle After Another" with 13 nominations. Meanwhile, "Wicked: For Good" received zero nominations, even in categories where the first "Wicked" movie won just last year.
Technology
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Microsoft says outage affecting several services has been resolved
Microsoft services were down for thousands of users, according to tracking service Downdetector.
Snapchat's parent company settles lawsuit
Snapchat's parent company, Snap Inc., settled a lawsuit surrounding allegations of social media addiction burdening users. CBS News' Shanelle Kaul reports.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Elon Musk says at Davos that robots will one day outnumber people
The billionaire CEO of Tesla and SpaceX, in his first appearance at Davos, said Tesla could start selling its Optimus robots next year.
YouTube looks to get rid of fake AI videos
YouTube says it wants to get rid of fake AI videos flooding social media feeds on its platform. CBS News MoneyWatch correspondent Kelly O'Grady explains what's driving the change.
Science
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Science
Cow develops technique to scratch herself
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Fossils found at Dinosaur National Monument, first excavation in 100 years
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
Dogs can learn by eavesdropping: study
Have you ever wondered if your dog is eavesdropping on you? A new study published in the Journal of Science found that some dogs are not only listening, but are also learning words. Lead scientist Dr. Shany Dror joins CBS News to discuss.
Fossils found in cave shed light on where our species emerged
Fossilized bones and teeth dating to 773,000 years ago are providing a deeper understanding of the emergence of Homo sapiens.
Crime
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Crime
Officials on 5-year-old boy detained by ICE
Trump administration officials are denying accounts from witnesses who say they saw what occurred during a Minnesota ICE raid where a 5-year-old boy and his father were detained.
Jury selection date set in Mangione trial
At a pretrial hearing on Friday, a judge set the date for jury selection in the case of Luigi Mangione, who is accused of killing UnitedHealthcare CEO Brian Thompson. CBS News legal reporter Katrina Kaufman was in the courtroom and has the details.
New video shows Ryan Wedding in FBI custody
CBS News has obtained video of the moment FBI agents escorted former Olympic snowboarder and accused drug kingpin Ryan Wedding off a plane in California. CBS News' Anna Schecter has the details.
5-year-old Liam Ramos detained by ICE
Five-year-old Liam Ramos is now being held at an ICE detention facility in Texas, CBS News' Camilo Montoya-Galvez reports. Here's what we know about the case.
Ryan Wedding arrested, officials say
Ryan Wedding, the former Olympic snowboarder who allegedly became a drug kingpin and is accused of orchestrating multiple murders, has been arrested, FBI Director Kash Patel announced on Friday. CBS News' Anna Shecter reports.
Space
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Space
More on Virgin Galactic all-female space crew
Virgin Galactic is sending an all-female research team to space. Kellie Gerardi, who is leading the crew, joins "CBS News 24/7 Mornings" to discuss the goals of the mission.
NASA's Artemis II mission clears big hurdle
Inch by inch, NASA's Artemis II moon rocket lumbered along its four-mile commute from the Vehicle Assembly Building to launch pad 39-B. Mark Strassmann is at the Kennedy Space Center in Florida with more.
NASA hauls Artemis II moon rocket to launch pad for February flight
Four Artemis II astronauts plan to fly around the moon and back next month, traveling farther from Earth than any humans before them.
NASA begins Artemis II rollout to launchpad
NASA is beginning its rollout of its Space Launch System rocket and Orion spacecraft as preparations for the Artemis II mission enter their final stage.
NASA moon rocket ready for trip to launch pad
Depending on the timing, NASA could launch a fresh crew to the space station while four other astronauts are flying around the moon.
Latest Galleries
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Notable Deaths in 2025
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
Previewing UFC 324
Justin Gaethje is taking on Paddy Pimblett in Las Vegas on Saturday for UFC 324. "CBS Saturday Morning" previews the event, which will be live on Paramount+.
Lily Fitts performs "Beat Me To It"
Massachusetts-based Lily Fitts originally gained a following for her viral song covers, which were shared by artists like The Lumineers and Noah Kahan. Her debut album "Getting By" captured attention for its honest and raw lyrics, and she's got more coming soon. Here's Lily Fitts performing "Beat Me To It."
Lily Fitts performs "Brown Eyed Baby"
Massachusetts-based Lily Fitts originally gained a following for her viral song covers, which were shared by artists like The Lumineers and Noah Kahan. Her debut album "Getting By" captured attention for its honest and raw lyrics, and she's got more coming soon. Here's Lily Fitts performing "Brown Eyed Baby."
Lily Fitts performs "Lose You Now"
Massachusetts-based Lily Fitts originally gained a following for her viral song covers, which were shared by artists like The Lumineers and Noah Kahan. Her debut album "Getting By" captured attention for its honest and raw lyrics, and she's got more coming soon. Here's Lily Fitts performing "Lose You Now."
Monster winter storm upends U.S. travel
Flight cancellations and travel delays are ramping up as the U.S. braces for a massive winter storm.