Call Kurtis: Travelers using online system still waiting for their passports
"They shouldn't be doing a beta and using us."
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"They shouldn't be doing a beta and using us."
Someone attempted to cash a $37 check made out to the power company that Dottie and Charlie Leighton dropped in the blue mailbox. However, the amount was changed to nearly $10,000. Dottie Leighton stated that mail thieves could potentially empty out a whole bank account, but luckily the issue was caught. Investigators believe that in some cases, mail thieves fish out mail using homemade devices or stolen master keys, also known as arrow keys.
When a Penn Valley viewer found out the local Peet's wouldn't accept a Peet's gift card, she called on Kurtis Ming to investigate.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
When an El Dorado Hills viewer kept getting her phone lines taxed from a city she hadn't lived in for years, it was time to call on Kurtis Ming to investigate. It's something you may want to check on in your bill, too.
They are called EMV chips and are on almost every debit or credit card we use these days. It's a security feature intended to cut down on fraud. But why would a state program that puts money back into your hands agree to send out cards without that protection?
They are called EMV chips and are on almost every debit or credit card we use these days. It's a security feature intended to cut down on fraud. But why would a state program that puts money back into your hands agree to send out cards without that protection?
A Carmichael viewer said he got charged for HVAC parts he didn't need, so he called on Kurtis Ming to investigate.
A Carmichael viewer said he got charged for HVAC parts he didn't need, so he called on Kurtis Ming to investigate.
The state of California is extending the tax deadline for counties declared FEMA Disaster Counties. Sacramento and Yolo counties are included.
In this segment, Kurtis covers SNAP payments ending for millions across the country, new stats suggesting the gender pay gap isn't narrowing, and the return of the KFC Double Down.
A summer house party was posted to Snapchat. Before the night was over, a 20-year-old man was dead. And since then, his case has gone cold.
A Paradise viewer says they were having problems getting the custom pool they ordered.
The new deadline is October 16 and is for FEMA disaster counties including Sacramento, San Joaquin, Yolo, Yuba, Colusa, El Dorado, Sutter, Stanislaus and Solano.
When the moving company drove off with George Hunter's stuff for his move to Georgia, he didn't expect he'd have to fight to get it back after he says they jacked up the price, mid-move, and wouldn't return his stuff.
A Carmichael viewer says his internet company left an eyesore outside his house. After trying for months to get it fixed, it was time to call Kurtis to investigate.
A Carmichael viewer says his internet company left an eyesore outside his house. After trying for months to get it fixed, it was time to call Kurtis to investigate.
A Sacramento viewer was afraid he'd lose internet after workers left a junction box open. Storms were approaching and he said they wouldn't come back out. It was time to call on Kurtis Ming.
A Sacramento viewer was afraid he'd lose internet after workers left a junction box open. Storms were approaching and he said they wouldn't come back out.
A new report shows fewer homes are being built across the U.S. The Census Bureau reported that, for the fifth month in a row, new home construction fell by 4.5% in January from December—that's down more than 20% from a year ago. Reports show mortgage rates have also dropped since November.
A group of women is suing a beauty brand, claiming its products are unsafe to use. They allege the ingredients cause allergic reactions. The company fired back, saying independent tests have proven its products are safe. They're calling the claims baseless. The women are seeking more than $75,000 in damages.
As the Franchise Tax Board tells people to quickly spend their gas tax rebates in response to reports of fraud, one Antelope viewer called Kurtis when most of the money on her card was spent by someone else.
As the Franchise Tax Board tells people to quickly spend their gas tax rebates in response to reports of fraud, one Antelope viewer called Kurtis when most of the money on her card was spent by someone else.
It's tax season, and that's stressful, but you may not have to pay for tax software or a professional. In fact, there are quite a few programs out there offering free tax help, including programs for seniors and those bringing in less than $66,000 last year.
It's tax season, and that's stressful, but you may not have to pay for tax software or a professional. In fact, there are quite a few programs out there offering free tax help, including programs for seniors and those bringing in less than $66,000 last year.
A woman accused of swinging a knife at someone was arrested after barricading herself inside a Sacramento home on Tuesday night, officials said.
Two teenagers were cited after police said a group rode electric motorcycles through the Roseville Galleria while the mall was busy.
Carla Leite made the tiebreaking basket with 1:57 left in overtime and then converted a three-point play with 26.5 seconds to play as the Portland Fire ended the season with a 90-82 victory over the Golden State Valkyries on Tuesday night.
Carlos Cortes and Zack Gelof each hit a two-run homer in the eighth inning as the Athletics rallied for a 7-6 victory over the Los Angeles Angels.
Over 900 dairy farms and millions of cows — that's what takes up much of California's Central Valley. Now, those same farms face a new reality: stricter regulations on water pollution.
California voters who rely on mail-in ballots could face a greater risk of having their votes rejected if they wait until Election Day to return them, according to a new study.
A woman accused of swinging a knife at someone was arrested after barricading herself inside a Sacramento home on Tuesday night, officials said.
Two teenagers were cited after police said a group rode electric motorcycles through the Roseville Galleria while the mall was busy.
Carla Leite made the tiebreaking basket with 1:57 left in overtime and then converted a three-point play with 26.5 seconds to play as the Portland Fire ended the season with a 90-82 victory over the Golden State Valkyries on Tuesday night.
Carlos Cortes and Zack Gelof each hit a two-run homer in the eighth inning as the Athletics rallied for a 7-6 victory over the Los Angeles Angels.
Losing a child to cancer is devastating for any parent, but for siblings, the loss can also be heart-wrenching. One Sacramento family has turned its own heartbreak into a foundation dedicated to helping children navigate that loss.
California Gov. Gavin Newsom has signed a controversial new law that dramatically changes how Sacramento responds to the growing homeless crisis.
Sacramento is increasing security patrols in the Lavender Heights district following a series of recent attacks that have raised concerns about safety in the LGBTQ+ community.
The Sacramento Police Department is asking for the public's help finding a 22-year-old woman and her 2-year-old son who were reported missing and are considered at risk.
The crash happened just after 7 a.m. near Norwood Avenue and Lindley Drive. Police said officers arrived at the scene and began life-saving measures, but the driver was pronounced dead at the scene.
California Republican legislators are demanding an investigation into payments by state's high-speed rail project to consultants that a state watchdog last week called "wasteful and unallowable."
The city filed a lawsuit against President Donald Trump's social media company over the Truth API feed that provides wealthy subscribers early access to the president's posts.
From the fields of California's Central Valley, José Hernández spent much of his life pursuing goals that once seemed out of reach.
California placed new restrictions on data centers, giving local communities more control over the electricity, land and water usage by the facilities.
The order speeds up flood preparations and directs agencies to stage equipment and supplies before winter storms arrive.
Carla Leite made the tiebreaking basket with 1:57 left in overtime and then converted a three-point play with 26.5 seconds to play as the Portland Fire ended the season with a 90-82 victory over the Golden State Valkyries on Tuesday night.
Carlos Cortes and Zack Gelof each hit a two-run homer in the eighth inning as the Athletics rallied for a 7-6 victory over the Los Angeles Angels.
A football player at the College of San Mateo was killed and two others were injured in a solo-vehicle crash on Highway 101 in San Jose over the weekend, officials said.
A high school on California's Central Coast has abruptly canceled the remainder of the 2026 football season as officials launch an investigation into the program.
Longtime San Francisco Giants broadcaster Duane Kuiper announced that he has been diagnosed with throat cancer and is undergoing treatment.
California voters who rely on mail-in ballots could face a greater risk of having their votes rejected if they wait until Election Day to return them, according to a new study examining recent changes to U.S. Postal Service operations.
Justice Elena Kagan declined a request from a surrogate to intervene in a custody dispute with a California couple.
California Republican legislators are demanding an investigation into payments by state's high-speed rail project to consultants that a state watchdog last week called "wasteful and unallowable."
The city filed a lawsuit against President Donald Trump's social media company over the Truth API feed that provides wealthy subscribers early access to the president's posts.
The U.S., Denmark and Greenland signed a new security agreement bolstering the United States' military and security presence on the island.
The CDPH said an unvaccinated passenger who later was hospitalized with measles traveled around the country by train and bus, eventually moving through at least six California counties before heading to Denver, Colorado.
Planned Parenthood Mar Monte, the largest affiliate in the country, launched a new lineup of services more than six months ago in Sacramento that they say is helping fill a critical funding gap: aesthetics.
Nearly half of Americans with medical debt owe at least $2,000, forcing them to make tough choices, new research shows.
For children facing cancer and other serious medical conditions, a hospital stay can be especially difficult. But at hospitals across Northern California, one familiar superhero is helping bring some joy to kids who need it most.
Affordable Care Act recipients in 30 states are set to receive the $500 checks starting in October. Here's why.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The Dome Fire in California's Yosemite National Park has rapidly grown as firefighters work to slow the flames burning in steep terrain in Mariposa County.
The Lucas Fire burning in the Potter Valley area of Mendocino County, right at the Lake County border, has prompted an evacuation order.
Two firefighters were injured while battling a wildfire in California's Mariposa County that prompted evacuation orders and road closures.
An evacuation order for the Ross Fire in Calaveras County was downgraded as crews stopped the forward progress.
The evacuation order and warning were lifted for the Clover Fire in the Alta Sierra area in Nevada County on Friday afternoon.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Carmela Karcher reports.
Madisen Keavy reports.
Ashley Williams reports.
Steve Large reports.
Darrielle Fair reports.