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You might be paying more than you should when shopping online, and it's all because of a new law. Consumer reporter Jim Donovan explains the problem and has information on how to protect yourself.
The generation and transmission portion of your monthly electric bill, will go up on average $13 to $15 a month. But as 3 On Your Side Consumer Reporter Jim Donovan reminds us, there is no time like the present to shop around for a better rate.
The victims thought they would be able to stay in their homes, paying rent, until they got back on their feet and were able to buy back the property. But they wound up losing their homes instead.
A software glitch appears to be behind a rude awakening for some users.
Since October kicks off a new quarter, there will be a 21.5 percent increase in price per kilowatt hour. A jump from a little over 8-and-a-half cents (8.64) to 10 and a half cents.
They use half-truths and outright lies and promise relief to homeowners in distress. But the services they sell could leave you in worse shape than when you started. 3 On Your Side Consumer Reporter Jim Donovan has an important warning for homeowners about the latest mortgage scam.
3 On Your Side Consumer Reporter Jim Donovan teamed up with non-profit Delaware Valley Consumers' Checkbook to find out which veterinarians rate the best in our region.
A new survey finds consumers are facing more "fee" than "free" when it comes to banking and checking services. As 3 On Your Side Consumer Reporter Jim Donovan tells us, people in our area are often charged the most in the nation.
The signs are everywhere -- "Get your flu shot here!" -- and every supermarket, pharmacy, and clinic is offering the vaccination to keep you from getting sick.
A New Mexico-based company is recalling 76 types of peanut butter and almond butter after one of its products was linked to a salmonella outbreak at Trader Joe's groceries.
3 On Your Side Consumer Reporter Jim Donovan finds that in the near future, you may be offered a custom price for some of your favorite foods, and the secret to these savings is a swipe of your loyalty card.
"Debt protection" is an insurance offered by some credit card companies. If, for example, you lose your job or have a health problem and can't make your minimum payment, they'll cover it -- for a fee.
If you think that it's just recent grads that are struggling to pay student loans, think again. As 3 On Your Side Consumer Reporter Jim Donovan finds, more and more people are heading into retirement with student loan debt.
The new laws give beer makers some of the same privileges enjoyed by wineries in the state.
Sandwiched between summer vacations and holiday gatherings, fall may not seem like a prime time to travel, but those who hit the road can find some great deals.
Are you in the market for a new home? Well if you're looking to buy in Philadelphia, have we got a deal for you, free money! 3 On Your Side Consumer Reporter Jim Donovan tells us how some prospective homebuyers may be able to cash in.
To protect yourself, use another free browser like Chrome or Firefox.
Jefferson Health System is welcoming heart patients -- and non-patients -- to its refurbished and expanded Outpatient Cardiac Rehab facility, in South Philadelphia.
If you get an offer for a free or low cost energy audit, you may want to hold off. 3 On Your Side Consumer Reporter Jim Donovan explains what you need to know before letting that auditor into your home.
As 3 On Your Side Consumer Reporter Jim Donovan finds, hotels are following the lead of the airlines and boosting their bottom line with additional fees.
A Philadelphia-based nonprofit is expanding its effort to put healthier food in corner stores in the area.
The Philadelphia Phillies were shut out by the Rays, 2-0, on Friday and failed to move closer to securing a playoff berth.
Bill Giles, who rose from a Phillies business executive to become an owner and CEO during more than half a century with the team, died Friday.
A water pipe at a vacant property in South Philadelphia has been leaking for nearly a year, ruining a nearby business lot.
Challenging documentaries and award-winning features are among the offerings of New York City's leading cinema event, starring such luminaries as Pedro Pascal, Adam Driver, Scarlett Johansson, Julianne Moore and Godzilla.
A state of emergency has been declared in New Jersey as shore towns are bracing for this weekend's nor'easter.
A nor'easter developing off the East Coast will bring several days of rough conditions to the Jersey Shore and Delaware beaches this week.
New Jersey Lt. Gov. Dale Caldwell submitted his resignation Friday, Gov. Mikie Sherrill announced.
The Philadelphia Phillies were shut out by the Rays, 2-0, on Friday and failed to move closer to securing a playoff berth.
Bill Giles, who rose from a Phillies business executive to become an owner and CEO during more than half a century with the team, died Friday.
A water pipe at a vacant property in South Philadelphia has been leaking for nearly a year, ruining a nearby business lot.
A water pipe at a vacant property in South Philadelphia has been leaking for nearly a year, ruining a nearby business lot.
Philadelphia is putting its own spin on the centuries-old German tradition with a South Street block party and a sausage festival.
A NEXT Weather Alert remains in effect through Sunday, mainly for the Jersey Shore, as a nor'easter continues to develop.
In a message to parents, the Jenkintown School District said it has suspended its varsity football season after one game.
Ciddianys Rodriguez's bakery, Ciddianys Bakery & Bistro, now has three thriving locations in Philadelphia.
A state of emergency has been declared in New Jersey as shore towns are bracing for this weekend's nor'easter.
New Jersey Lt. Gov. Dale Caldwell submitted his resignation Friday, Gov. Mikie Sherrill announced.
Police are investigating after a person died during an encounter with law enforcement in Middle Township, New Jersey, officials say.
A NEXT Weather Alert remains in effect through Sunday, mainly for the Jersey Shore, as a nor'easter continues to develop.
New Jersey Gov. Mikie Sherrill is calling for her own lieutenant governor, Dale Caldwell, to resign.
A NEXT Weather Alert remains in effect through Sunday, mainly for the Jersey Shore, as a nor'easter continues to develop.
We finally have a much clearer picture of the nor'easter, and it's good news for Philadelphia.
A nor'easter developing off the East Coast will bring several days of rough conditions to the Jersey Shore and Delaware beaches this week.
A cat named Bessie saved a Norristown, Pennsylvania, family from a 1934 house fire, and her heroic story now teaches children about fire safety.
Friday will start on the humid side, but as temps climb into the low-mid 80s, the decreasing humidity will make for a nice day.
Patients increasingly need temporary housing while they receive medical treatment, and a nonprofit is filling the gap.
Health officials are warning of a possible measles exposure at Philadelphia International Airport, and it's not related to the case at CHOP.
Health officials in Philadelphia are warning about possible measles exposures in the CHOP NICU.
An 18-year-old from Mifflin County has died from measles-related complications, Pennsylvania health officials said.
The Philadelphia Eagles' cheerleading squad has nine new members, including a Jefferson Health cardiac ICU nurse and three other healthcare professionals.
Ciddianys Rodriguez's bakery, Ciddianys Bakery & Bistro, now has three thriving locations in Philadelphia.
New Jersey floral designer Alisha Simone Bell said she puts her "whole heart" into every arrangement and every detail.
On Tuesday, Pennsylvania took a major step in the fight against the negative impacts of social media, particularly on children.
Thieves are smashing windows and targeting trading card stores looking for valuable Pokémon cards, police in South Jersey say.
Customers lined up to support Somerdale Cold Cuts as it reopened after a copper theft.
SEPTA's "Accelerate" plan would see upgrades across the system, including new train cars, shorter wait times and station updates.
Two people were taken to the hospital after a large tree fell onto three cars on Belmont Avenue in Bala Cynwyd on Friday.
A crash involving at least two cars is slowing traffic on I-95 South near Allegheny Avenue.
Drivers will start getting tickets for parking in Smart Loading Zones without registering.
A man on a motorcycle was launched from a highway overpass near 2nd and Callowhill streets on Monday night, police say.
The Philadelphia Phillies were shut out by the Rays, 2-0, on Friday and failed to move closer to securing a playoff berth.
Bill Giles, who rose from a Phillies business executive to become an owner and CEO during more than half a century with the team, died Friday.
LeBron James says his friendship with Tyrese Maxey and a desire to help Joel Embiid win an NBA title influenced his decision to join the Philadelphia 76ers.
In a message to parents, the Jenkintown School District said it has suspended its varsity football season after one game.
Luis Arraez sprained his left ankle in the Philadelphia Phillies' 5-1 loss to the Milwaukee Brewers on Thursday night.
Challenging documentaries and award-winning features are among the offerings of New York City's leading cinema event, starring such luminaries as Pedro Pascal, Adam Driver, Scarlett Johansson, Julianne Moore and Godzilla.
Taylor Swift announced her new single "Patient Zero" earlier this week, saying she has been "impatiently waiting" to announce that it will be out on Friday.
An autopsy by the Greenville County Coroner's Office determined Hayden Panettiere's death was due to an accidental overdose of several drugs, including fentanyl.
Crews are setting up for Ed Sheeran's concert at Lincoln Financial Field this weekend amid a controversy over Macklemore's recent comments.
Aaron Rowe, Beoga, Lukas Graham and Finneas all released statements Tuesday on Instagram saying they were withdrawing from Ed Sheeran's tour.
Ukee Washington reports.
Natasha Brown reports.
Natasha Brown reports.
Natasha Brown reports.
Ukee Washington reports.
Middle school students in Philadelphia got the opportunity to do hands-on learning during the school district's five-day career and technical camp.
With her Girl Talk mentoring program, one Philadelphia teen turned her camp days into a safe space to discuss social issues young girls face every day.
Recent high school graduate Sylvain Farrell says his temporary position at a local clinic is the pathway to a full-time career.
A Philadelphia student won an award from NFL Films for his documentary on bringing back sports teams at his Kensington school.
A group of East Norriton eighth graders took what started as an Earth Day project and made a whole initiative.
Saquon Barkley, who suffered a stinger in Week 2 vs. the Titans, says he'll play Monday night against the Bears in Week 3.
Bill Kelly has the latest on this weekend's nor'easter and its impacts on the Philadelphia region. Here's the NEXT Weather forecast.
Gov. Josh Shapiro was in South Philadelphia on Friday, chatting with voters at Morning Glory Diner as his campaign for reelection in the Pennsylvania midterms. CBS News Philadelphia's Dan Snyder was the only local TV reporter on the campaign trail.
Residents in Atlantic City and at the Jersey Shore are urged to stay away from the water as a nor'easter hits the East Coast.
In this week's edition of Hometown Hustle, CBS News Philadelphia's Krystle Rich spoke with a local athlete who won't let Down syndrome hold her back. Meet Chloe Phillips.