PHILADELPHIA (CBS) -- Thehas reached the federal level. After fans had issues getting tickets, Congress has asked to hear from the CEO of Ticketmaster's parent company.
Congress says it now wants to hear from the companies involved afterin 2023.
The House Energy and Commerce Committee plans to question the CEO of Live Nation, the parent company of Ticketmaster. Lawmakers want to know what went wrong and how it's being fixed.
Fans experienced long wait times in queues trying to get tickets, and Ticketmaster apologized, saying its site couldn't keep up with the overwhelming demand. The crash during the presale event left many fans without tickets.
The debacle spurred open requests for.
Tickets to a Swift show have been so hard to come by that oneshow inside a chocolate bar.
Swift is playing three shows in Philadelphia on the "Eras" tour on May 12, 13 and 14, 2023, with Phoebe Bridgers, Gayle, Gracie Abrams and Owenn as opening acts on different nights.
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