NEW YORK (CBSNewYork) -- Three New York City Administration of Children and Family Services workers were fired Tuesday, and the city accepted a state order for an independent monitor, after a scathing report on the agency's handling of the death of a 6-year-old Harlem boy.
As CBS2's Valerie Castro reported, the report issued by the state Office of Children and Family Services detailed five complaints of abuse and neglect that ACS investigated involving Zymere Perkins, 6. It followed a report on the investigation that was issued by ACS itself.
Zymere died on Sept. 26, and the New York City Medical Examiner's office ruled that his death was caused by fatal child abuse syndrome – meaning Zymere had evidence of acute and chronic abuse in the form of fresh injuries and old scars.
The prior complaints were filed between June 22, 2010 and April 18 of this year, the state said.
The ACS complaint reports contained repeated claims of drug and alcohol abuse by Zymere's family, excessive corporal punishment, and inadequate guardianship of Zymere by his mother and her boyfriend, the state said.
"The level of casework activity for all cases was insufficient and was particularly lacking given the family circumstances," the OCFS report said.
The state OCFS report concluded that ACS "did not conduct thorough investigations and/or follow regulatory standards," and said there were "specific points when timely and appropriate intervention could have assisted the family's functioning," but did not happen.
The state said ACS conducted "interviews of poor quality," did not correctly assess issues such as possible domestic violence and mental health problems within the family, and failed to investigate properly in numerous other ways.
Gov. Andrew Cuomo ordered the state OCFS investigation in September, and following the probe, the state on Dec. 1 ordered the ACS to appoint an independent monitor that the state must approve, OCFS said. The report said Mayor Bill de Blasio accepted the order on Tuesday.
Mayor de Blasio added in a statement that three ACS employees involved in Zymere's case have been fired, and the city has also moved to suspend and demote six more employees.
"This report uncovered a troubling series of lapses and missed opportunities in ACS's failed effort to protect Zymere Perkins. Procedures were not followed, common sense was not exercised, and due diligence was lacking up and down the chain of command responsible for Zymere. I will not accept excuses for this failure and I will not accept the notion that every single one of these tragedies cannot be prevented," the mayor said in the statement. "The buck stops with me."
The state report detailed and sharply criticized the handling of each prior ACS complaint.
On April 18 of this year, ACS received a complaint that Zymere had arrived at school with multiple bruises and scratches on both legs, the OCFS said. The school nurse noted that he seemed to be in pain, the OCFS said.
Zymere claimed that he had fallen off his scooter and that his cousins had been hitting him, the OCFS report said.
Zymere was taken in for an interview with an ACS detective, and his mother was overheard asking him if he told the ACS staff "the truth," saying the school would "back off" if he did, the OCFS said.
The mother also denied abuse allegations and claimed that Zymere had been with a maternal aunt in Brooklyn, the state said. But ACS never followed up with the boy's aunt, and after Zymere died, maternal relatives said they had not seen him in months, the OCFS said.
Zymere also said he was spanked when he did not behave, but the ACS specialist who interviewed him never asked who spanked him, the OCFS said.
The OCFS said the ACS investigation into the April 18 incident was "grossly incomplete and lacked documentation, proper casework assessment, and supervisory and managerial oversight."
The report said Zymere's saying he was spanked should have "prompted a deeper investigation," but it went on to say, "Instead, ACS closed this investigation as 'unfounded.' "
On Feb. 2, ACS received allegations that Zymere was being abused by his mother and her partner, the OCFS said. ACS received a report that the boy had a broken jaw in October 2015, and a short time earlier, he had been reported to have scratches near his eye and a tooth knocked out, the OCFS said.
Zymere's mother said each injury was caused by a fall and said he was "clumsy and falls a lot," the OCFS said.
The OCFS said ACS did not consider the remark a "possible red flag for a referral for medical follow up."
ACS dismissed as unfounded the allegation that Zymere had suffered a fracture on the grounds that a "medical professional" had determined that he did not have a broken jaw, the OCFS said. The claim came from Zymere's mother, and ACS never tried to contact the medical professional, the OCFS said.
In an earlier report, Zymere told ACS that he was beaten by his mother's partner with a belt and "went back and forth" with claims that he was put in a cold shower as punishment, the OCFS said.
ACS also received reports in June 2015 that Zymere's mother's partner hit him 20 times on his buttocks and legs as punishment at a picnic, the report said.
ACS interviewed the mother's partner in 2015, and he admitted that he assisted the mother in disciplining Zymere, the OCFS said. He denied placing the boy under a cold shower, but said he would take Zymere to a store, show him toys, and tell Zymere he couldn't have any of the toys because was "being bad," the OCFS said.
ACS substantiated a claim of inadequate guardianship over the use of cold showers as discipline, but unsubstantiated a claim of excessive corporal punishment by Zymere's mother for reasons unexplained, the OCFS said.
The OCFS said ACS never added an allegation of emotional abuse based on the other "cruel methods of 'discipline'" that were alleged.
Zymere's mother first came into contact with ACS just after he was born in 2010, when she tested positive for marijuana after giving birth, the OCFS said. But Zymere's toxicology report was negative and the medical staff indicated her marijuana use did not affect him, so the report was dismissed as unfounded, the OCFS said.
The state OCFS report was released just one day after Gladys Carrión suddenly resigned as ACS commissioner. Carrión wrote a letter to Mayor Bill de Blasio saying she had decided to resign "after much thought and deliberation."
"I have struggled with this decision but have come to the conclusion that it is best for my well-being," Carrión wrote in her resignation letter. "After 40 years of working on behalf of children and families, it is time for me to retire."
In October, Carrión broke down in tears during a City Council hearing regarding Zymere's death.
"Losing a child is unbearable, and it's my responsibility and one that I take seriously," Carrión said at the Oct. 31 hearing.
The Mayor's office said Carrión was not asked to step down. De Blasio on Monday explained the criteria for finding the next commissioner.
"We will choose someone – we'll choose someone who we think is independent and exceptional and has the kind of background that really will bring a good set of eyes to the situation," de Blasio said. "I've said very clearly--our mission is to save every single life. And we going to do everything we know how to do that."
Carrión will stay on until a replacement is found, the Mayor's office said on Monday.
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