Last Updated May 26, 2010 5:37 PM EDT
That's not me talking. These are the views of sales management expert Jack Daly (visit his blog here). I ask him on today's BTalk why referrals are so important, how you get them and why sales people aren't naturally pursuing them?
Then there are those referrals that can come from online tools like LinkedIn. What's Jack's view on social media as a method of gathering referrals?