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Boil water advisory lifted for 3 Twin Cities suburbs following reported malfunction

A boil water advisory for three cities in the northwestern Twin Cities metro — Crystal, Golden Valley and New Hope — has been lifted, officials said Monday afternoon.

The advisory was issued by the Joint Water Commission on Sunday morning due to what New Hope city officials reported as a malfunctioning valve in the Golden Valley water tower, which all three cities use. 

The issue resulted in a temporary loss of water pressure in the system. 

Golden Valley officials said in a news release on Monday that all residents and businesses can resume regular water use, though the Minnesota Department of Health recommends the following:

  • Run cold-water faucets for five minutes or until the water is "noticeably colder." 
  • Throw away any existing ice from ice makers.
  • Flush the feed lines of ice makers, hot water heaters, water coolers and any other water storage container with "at least one full tank volume."
  • Clean water softeners and filters.
  • Replace disposable filters.

Officials said data about the incident is still being collected, and a "comprehensive update" will be released when more details are confirmed. 

Note: The video above originally aired July 13, 2025.

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