Several So. Florida Companies Turn To Video Customer Service
There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
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There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
Don't know what is opened or closed on Martin Luther King Jr. Day?
A food company issued a recall for it's chopped Twix candy due to an issue over a warning on the label.
A food company is recalling more than 850 pounds of beef and chicken that were distributed in Florida.
Furniture retailer IKEA has issued a recall which may interest parents of babies.
While there are some companies where perks cap out at free coffee, there are other places where workers are showered with luxuries including on-site massages, getaways and free food stipends.
MorningStar Farms is issuing a voluntary and precautionary recall of some of their products because they may inadvertently contain peanuts.
Over the last two years, all three of the nation's best-selling full-size pickups — the Ford F-150, Chevrolet Silverado and Ram 1500 — have gotten big redesigns. Now it's the Nissan Titan's turn.
With the introduction of an affordable electric car that can go 200 miles on a single charge, General Motors is setting up a showdown with Tesla to sell an electric vehicle to the masses. It may also upstage a car of its own.
Now is the time to fill up at the tank. The average price of regular gasoline nationwide is $2.20 – that's a 27-cent drop per gallon over the last three weeks.
As regulators approved another round of policy "takeouts" from Citizens Property Insurance Corp. on Friday, the state-backed insurer says it can get smaller than previously thought.
Sky is the limit for drones at the International Consumer Electronics Show (CES) this year.
Subaru is recalling thousands of cars and SUVs to fix rusty brake lines that can leak fluid which causes longer stopping distances.
Wet Seal is closing hundreds of stores Wednesday resulting in nearly 3,700 full and part-time workers losing their jobs.
A 21-year-old woman was swimming in Biscayne Bay near Miami Marine Stadium when she was hit by a personal watercraft around 7 p.m. Saturday night, FWC says.
Heavier downpours will lead to a minor flood risk in parts of Broward and Miami-Dade later this week.
Liam Conejo Ramos, the 5-year-old whose detention by ICE sparked global outrage, constantly worries about being detained again, his parents told CBS News in an exclusive interview.
According to the Florida Highway Patrol, the crash was reported just before 4:30 a.m. on the Florida Turnpike near mile marker 12.
A Miami-based company created a new robotic dental assistant that's taking much of guesswork out of dental implants.
In courtroom testimony, Shandelle Maycock recounted the harrowing night her daughter was abandoned in the Everglades, describing the horrors they endured.
A former prison guard trainee has been sentenced to death for the 2019 execution-style killings of five women inside a Florida bank.
Florida coach Billy Napier is getting a fourth season to try to get the Gators back to their winning ways.
A Florida man has filed a federal lawsuit against Jacksonville sheriff's officers who severely beat him last year after he ran from a traffic stop.
The Marion County Sheriff's deputy told authorities that he accidentally shot and killed his girlfriend while cleaning his gun.
Liam Conejo Ramos, the 5-year-old whose detention by ICE sparked global outrage, constantly worries about being detained again, his parents told CBS News in an exclusive interview.
The Trump administration has shut down the CIA World Factbook, and there's much lamenting about the demise of a free, trusted source many people used to check basic facts about countries.
U.S. forces mounted an urgent and high-risk rescue effort to find an airman who was forced to eject from a downed F-15E fighter jet over Iran.
NASA Administrator Jared Isaacman outlined the most critical moments he expects in the coming days as Artemis II astronauts continue their journey around the far side of the moon.
A U.S. crew member who went missing when an F-15E fighter jet was shot down over a remote area of Iran has been rescued by U.S. forces.
Former state Sen. Lauren Book launched her 11th annual statewide walk, encouraging survivors to share their stories amid renewed attention on the Epstein case.
Miami Archbishop Thomas Wenski is pressing county commissioners to approve a long-delayed mental health center, warning lives are at stake as the building sits empty.
Emily Gregory describes the days following her upset victory in Tuesday's special election as "a little overwhelming, surreal, but exciting."
The Miami Center for Mental Health and Recovery, located at 2200 NW 7th Avenue, would be a first-of-its-kind facility that could make a difference in the lives of countless people.
Wasserman Schultz pushed back against the suggestion that the United States was led into this war by Israel and its leader, Benjamin Netanyahu.
An unlicensed cosmetologist from Florida has been found guilty in a California court for providing an injection that killed a model who was known as a Kim Kardashian lookalike, prosecutors said.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
A trial has been set in the San Francisco Bay Area for a Florida woman accused of providing a cosmetic injection that killed a woman who was known as a Kim Kardashian lookalike, prosecutors said.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Florida insurance policyholders could be seeing some form of relief in their wallets thanks to market reforms made statewide, Gov. Ron DeSantis said.
The company said Tuesday that 85% of its retail products and "nearly all" of its school offerings are already made without "certified colors."
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Atlanta rapper Gucci Mane was lured to a Dallas studio for a meeting, then allegedly kidnapped and robbed by a group including rappers Pooh Shiesty and Big30.
A Las Vegas performer has sued Taylor Swift over the title of her hit album "The Life of a Showgirl," alleging it violates the performer's trademark.
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Savannah Guthrie stepped back from her NBC duties almost two months ago when her mother, Nancy Guthrie, disappeared. The investigation is ongoing.