What to know about returning unwanted holiday gifts
The National Retail Federation expects about 17% of sales to be returned this year.
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The National Retail Federation expects about 17% of sales to be returned this year.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Analysis released Wednesday by the Ann Arbor-based American Customer Satisfaction Index showed growing demand cut customer service levels and satisfaction with online retail in the 2013 holiday shopping season -- even as satisfaction rose for traditional brick-and-mortar retail.
The latest staffing, leadership and boardroom news from Michigan's technology-focused companies, institutions and groups
Luxury shoppers are more likely to use mobile channels when shopping but are slightly less satisfied with e-commerce overall, according to the Luxury E-Retail Satisfaction Index released today by the Ann Arbor-based customer experience analytics firm ForeSee.
Compuware Corp.'s new report explores the correlation of poor application performance on e-commerce revenues, customer loyalty and brand image
Made from the Heart Custom Designs, started by Debbie and Tony LaJoice of Linden, recently launched a new e-commerce Web site. The Fenton digital marketing agency 3Sixty Interactive was responsible for the design and development of the new site, which facilitates the sale of bridal shower kits, baby shower kits, and unique handmade gifts.
Brand Labs, an e-commerce studio specializing in custom design and development for the Volusion shopping platform, has introduced a revenue-tracking app for Android mobile users: Volusion Snapshot.
Two e-commerce and Web site development firms, Ann Arbor-based Grand River and Milwaukee-based Zeon Solutions, Wednesday announced thier merger.
The Michigan Economic Development Corp. issued a Request for Proposal seeking a contractor to partner in its e-commerce Web site, puremichiganstore.com, which sells merchandise carrying the Pure Michigan brand.
Uniform Country, an e-commerce retailer of medical scrubs, has joined the growing trend of online merchants hosting their storefronts on a managed cloud by selecting Michigan-based managed data center operator Online Tech to host their online retail website and database.
The Detroit-based disposable dental supply company AVO Dental Supplies has just launched a new Web site that was developed and built by the Sterling Heights-based digital advertising agency Aqaba Technologies' team of Web experts.
Ann Arbor-based Nexcess, an e-commerce Web hosting company and official Magento hosting provider, has announced the expansion of its Magento Web hosting product line at the company's United Kingdom facilities.
The Traverse City e-commerce company White Pine Marketing LLC, said Tuesday it had aunched a new Web site for consumer electronics.
Ann Arbor e-commerce developer Grand River Wednesday announced two client wins: Family Christian Stores to design and develop a new e-commerce system, and a Web site for Gander Mountain Academy, new professional firearms training centers in Gander Mountain stores.
Ann Arbor-based Grand River, an e-commerce development and integration service provider, announced a collaboration with Pitney Bowes Inc. to integrate Magento platform extensions with Pitney Bowes's ClearPath international e-commerce and logistics service.
Ann Arbor-based e-commerce developers Grand River announced the launch of an e-commerce site for Auburn Hills-based Vantage Point Concepts LLC.
Dell and QVC respectively lead the Web and mobile performers on the User Experience Index compiled by Compuware's Gomez Web performance management division.
The three children, found abandoned in their car seats, were returned to their mother.
Organizers say the demographics most at risk with the cuts are already some of our most vulnerable: pregnant women, people with disabilities and seniors.
Jim Irsay, the owner and CEO of the Indianapolis Colts, died Wednesday at the age of 65, the team said in a statement.
The Detroit Lions have withdrawn their proposal to change the seeding format in the NFL playoffs after feeling there was little support, reports say.
Spencer Torkelson had a pair of hits, walked twice and drove in a run to help the Tigers beat the St. Louis Cardinals 5-1 for Detroit's 15th win in its past 20 games.
The three children, found abandoned in their car seats, were returned to their mother.
Organizers say the demographics most at risk with the cuts are already some of our most vulnerable: pregnant women, people with disabilities and seniors.
Jim Irsay, the owner and CEO of the Indianapolis Colts, died Wednesday at the age of 65, the team said in a statement.
The Detroit Lions have withdrawn their proposal to change the seeding format in the NFL playoffs after feeling there was little support, reports say.
Spencer Torkelson had a pair of hits, walked twice and drove in a run to help the Tigers beat the St. Louis Cardinals 5-1 for Detroit's 15th win in its past 20 games.
The automaker says the new megahub in Van Buren Township, Michigan, will launch in 2027.
AAA responded to more than 356,000 roadside emergencies during Memorial Day weekend in 2024, according to the organization.
Detroit automakers say the Trump administration's new trade deal prioritizes Britain instead of the American auto industry.
Dearborn police, with help from Ford Motor Company, spent several months investigating a criminal enterprise.
Ford Motor Co. says it expects to take a $1.5 billion hit to its operating profit from tariffs this year.
The drive-in has new help and new rules that the operators hope will keep the theater running for years to come.
George Wendt, the comedian and actor known for his beloved role as Norm on "Cheers," has died.
Netflix will stream a new season of Sesame Street, the beloved children's program, and make previous episodes available.
Beginning on May 22, there will be a "Wheel of Fun" on Thursdays, Saturdays and Sundays, featuring sidewalk games and other family-friendly events.
It isn't difficult to imagine just how much upkeep an instrument like this needs.
Organizers say the demographics most at risk with the cuts are already some of our most vulnerable: pregnant women, people with disabilities and seniors.
Jim Irsay, the owner and CEO of the Indianapolis Colts, died Wednesday at the age of 65, the team said in a statement.
The Detroit Lions have withdrawn their proposal to change the seeding format in the NFL playoffs after feeling there was little support, reports say.
Spencer Torkelson had a pair of hits, walked twice and drove in a run to help the Tigers beat the St. Louis Cardinals 5-1 for Detroit's 15th win in its past 20 games.
The drive-in has new help and new rules that the operators hope will keep the theater running for years to come.
FDA advisers are set to meet Thursday to decide on updates for this fall's COVID shots.
A new bipartisan bill package hopes to streamline the process for Michigan families making medical guardianship decisions, also known as next of kin.
The foam people can find on shorelines in Michigan doesn't just smell a little gross; state officials say it's dangerous to touch and accidentally consume.
May is Mental Health Awareness Month and organizations in Detroit are embracing the many ways we can feel our best.
There were 30,000 fewer U.S. drug overdose deaths in 2024 than the year before — the largest one-year decline ever recorded.
Jim Irsay, the owner and CEO of the Indianapolis Colts, died Wednesday at the age of 65, the team said in a statement.
The Detroit Lions have withdrawn their proposal to change the seeding format in the NFL playoffs after feeling there was little support, reports say.
Spencer Torkelson had a pair of hits, walked twice and drove in a run to help the Tigers beat the St. Louis Cardinals 5-1 for Detroit's 15th win in its past 20 games.
The Green Bay Packers' effort to ban the "tush push" failed at the NFL's spring league meetings Wednesday.
Riley Greene homered and hit the winning RBI double in the ninth inning to help the Detroit Tigers beat the St. Louis Cardinals 5-4.
The Michigan Matters panel discusses how the region is doing at addressing community needs and how progress continues to be made in ending the stigma tied to mental illness.
Henry Ford Health and Michigan State University are teaming up in Detroit at an innovative medical research center.
President Trump will visit Michigan on Tuesday to mark his first 100 days in office.
Distracted driving killed at least 3,000 people and caused more than 400,000 injuries in the U.S. in 2024, according to NHTSA, as the problem is worse in summer months when more people are on the road.
It's a look at the Detroit Public Schools Community Foundation and how things are going as Kerrie Mitchell, CEO, appears on Michigan Matters to give an update.
House Republicans are debating a federal spending bill that would cut at least $880 billion over the next 10 years from energy and health care programs, like Medicaid. Metro Detroit organizers, including Danielle Atkinson with Mothering Justice, say those decisions could have major local impacts.
Three executives from Team Penske were released due to technical violations; Meanwhile, NFL owners approved some new rules and tabled others.
It is college graduation season, and many new grads will soon have to manage student loans while looking for their first job. Here are tips on how to take advantage of workplace benefits.
President Trump met with Republicans who are still opposed to what he calls his "one big beautiful bill." On Wednesday, House Republicans are working to push the budget bill across the finish line as Mr. Trump met with those key GOP holdouts to try to secure a deal.
Cool air wraps up this weekend as sunshine breaks through.