Illinois Department Of Employment Security Launches New Website, Intended To Be More User-Friendly
The troubled Illinois Department of Employment Security has launched a new website they say will make things more user-friendly.
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The troubled Illinois Department of Employment Security has launched a new website they say will make things more user-friendly.
There was another uptick in unemployment claims in Illinois this week, and in the number of people waiting for answers about benefits.
Thousands of dollars in unemployment benefits were stolen by a local scammer, and nothing was done to stop them. CBS 2's Tara Molina is Working for Chicago to follow up on this fraud case, and asked why more is not being done to get that state money back – with fraud an issue not only plaguing the state's system, but costing big money.
With unemployment claims still at a high and calls for help still on the rise, we are not out of the woods in Illinois.
Arsons, bomb threats, and vandalism – we have been asking for months, and now for the first time, we are learning about the crimes keeping Illinois unemployment offices closed.
The Illinois Secretary of State, Department of Labor, Department of Employment Security, and Department of Transportation - we've tracked the scams that all of those state departments are dealing with right now.
The State of Illinois is making it possible for people to work and still collect unemployment – in an effort designed to prevent more layoffs.
Illinois Gov. JB Pritzker said Thursday that he feels good about the direction in which the state is heading, on many levels.
A new U.S. Department of Labor Office of Inspector General audit found that in Illinois it took an average of 48 days to initially pay claimants.
CBS 2 reporting has helped prompt calls for change at Illinois state unemployment offices.
Illinois' estimated claims are among 444,000total claims filed across the country last week.
After doing hundreds of stories on people's agonizing waits for benefits through the Illinois Department of Employment Security, we found two success stories Thursday.
Only days after expressing concerns about the safety of unlocking office doors at the Illinois Department of Employment Security, Gov. JB Pritzker on Wednesday confirmed a timeline for reopening that CBS 2 first reported two months ago.
With Illinois set to fully reopen in a month, will unemployment offices finally be opening too?
If the state made a mistake and started taking money from your unemployment benefits to make up for it, the federal government says they have up to a year to pay that money back.
Illinois Secretary of State's office facilities, courts, and utility offices are all open now – but our unemployment offices that many still desperately need remain closed.
More than one year into the coronavirus pandemic, a very real struggle persists for many people in Illinois as the job crisis continues to grow.
Robert Rybaltowski was going through an unbelievable struggle to get his unemployment benefits back.
A man lost his home, car, and everything waiting on a call from the Illinois Department of Employment Security - a call that never came.
A suburban man said unlike many others, he has gotten through many times to the Illinois Department of Employment Security – but it has ultimately been of no help.
Thousands of jobless Illinoisans are being ordered to pay up for an overpayment mistake by the Illinois Department of Employment Security.
The victims of fraudsters using the identity of strangers to get their hands on IDES money are now being told their state tax refunds will be withheld if they don't return money they never even received.
On Thursday, the director of the Illinois Department of Employment Security finally agreed to sit down with CBS 2's Tara Molina.
Scammers are now using government email addresses from cities in other states to send fraudulent messages claiming to be from the Illinois Department of Employment Security.
The Illinois Department of Employment Security is investigating how one man's mother was registered as losing her job this month -- even though she died almost six years ago.
An elderly woman has essentially abandoned her home of three decades because of constantly broken elevators at her high-rise condo building on the Southwest Side of Chicago.
Several recent deadly and serious crashes involving popular electric scooters have thrust their safety into the spotlight. Now some Chicago suburbs are cracking down on where and how they can be used.
After a Wisconsin breeding and animal research facility that housed thousands of beagles agreed to sell most of their animals, some of the dogs will be headed to the Chicago area.
A construction worker died on Thursday afternoon when he fell from the roof of a building under construction at Northwestern University in Evanston.
Funeral services for fallen Chicago police officer John Bartholomew, who was fatally shot at Swedish Hospital last weekend, have been set for next week at a church in the Edgewater neighborhood.
The longest shutdown of a federal department in U.S. history came to an end on Thursday when President Trump signed a bill to fund most of the Department of Homeland Security following a breakthrough on Capitol Hill.
The Coast Guard will run out of funding to pay personnel on May 1, with the first missed paychecks expected May 15.
Illinois lawmakers are not planning to pursue a constitutional amendment on redistricting after a key U.S. Supreme Court ruling on Wednesday.
Spirit Airlines only has enough available cash to continue operations for a matter of days, not weeks, and talks for a government-backed rescue of the no-frills carrier have stalled, sources say.
Illinois Democrats resoundingly decried the Supreme Court's decision Wednesday that significantly weakens the Voting Rights Act.
Peoples Gas and North Shore Gas Company customers are likely to see minor credits on their bills for the next three years, thanks to a $125 million settlement agreement announced Thursday by Illinois Attorney General Kwame Raoul.
Chicago gas prices are spiking as the war with Iran drags on, with regular gas nearing $6 in some spots and premium already selling for more than $7 in some places.
In the legal venue of anti-trust enforcement, the state is not taking on the Trump administration, but rather filling a void that state officials say the Trump administration has vacated.
A passenger on an American Airlines flight from New York to Chicago has been charged with making a false bomb threat that forced an emergency landing at Detroit Metro Airport last month, according to a federal criminal complaint.
Skyrocketing property taxes continue to be a hot-button issue in Cook County — particularly since last fall, when many residents saw their tax bills increase by 100% or more.
The second-largest physicians' group in the U.S. has issued a surprising switch in breast cancer screening recommendations.
A new $48 million wellness center opened Thursday in the West Garfield Park neighborhood. The goal is to improve the health and quality of life for people on the West Side of Chicago.
La Rabida Children's Hospital went all out for Earth Day on Wednesday, with volunteer cleanup efforts by staffers and activities for patients and families.
It has been several weeks since West Suburban Medical Center in Oak Park, Illinois, abruptly shut down — and then on Wednesday, it just as swiftly partially reopened, with some services available.
The Centers for Disease Control and Prevention says more than 80% of deaths related to pregnancy are preventable, and Black women are three times more likely to die from pregnancy-related causes than white women.
A $170 million-plus plan announced this week will redevelop the Water Tower Place mall on the Magnificent Mile.
The Holiday Club in Chicago's Buena Park neighborhood will soon be going out of business, as the building that houses the popular bar is set to be torn down.
At a meeting on Tuesday, the Lincolnwood Village Board approved a pre-development agreement with the mall, providing a roadmap with the property owner for further preparations and government approvals for redevelopment.
The only remaining location of Pal Joey's pizzeria in Batavia, Illinois, will soon be going out of business, its owner announced this week.
Investment research firm Morningstar could move into the Thompson Center in downtown Chicago once Google is done renovating the former Illinois state government building.
David Allan Coe also had hits with "You Never Even Called Me By My Name" and "The Ride" among others.
Some youngsters got a behind-the-scenes look at the magic of making opera Sunday at the Lyric Opera of Chicago.
Matt DeCaro, an actor who was a familiar face on the Chicago stage for many years, died this weekend.
Jake was at the funeral for one of his closest friends when he learned of his parents' deaths, he said.
Tickets for the 2026 Ravinia Festival season went on sale Thursday morning.
Chief meteorologist Albert Ramon has the latest First Alert Weather forecast.
An elderly woman has essentially abandoned her home of three decades because of constantly broken elevators at her high-rise condo building on the Southwest Side of Chicago.
Several recent deadly and serious crashes involving popular electric scooters have thrust their safety into the spotlight. Now some Chicago suburbs are cracking down on where and how they can be used.
Pop star Britney Spears is facing a DUI charge after California Highway Patrol officers arrested her last month.
After a Wisconsin breeding and animal research facility that housed thousands of beagles agreed to sell most of their animals, some of the dogs will be headed to the Chicago area.
Funeral services for fallen Chicago police officer John Bartholomew, who was fatally shot at Swedish Hospital last weekend, have been set for next week at a church in the Edgewater neighborhood.
The man accused of killing a Chicago police officer and critically wounding his partner was ordered held in jail until he faces trial for the shooting at Swedish Hospital over the weekend.
Several recent deadly and serious crashes involving popular electric scooters have thrust their safety into the spotlight. Now some Chicago suburbs are cracking down on where and how they can be used.
After a Wisconsin breeding and animal research facility that housed thousands of beagles agreed to sell most of their animals, some of the dogs will be headed to the Chicago area.
An elderly woman has essentially abandoned her home of three decades because of constantly broken elevators at her high-rise condo building on the Southwest Side of Chicago.
An elderly woman has essentially abandoned her home of three decades because of constantly broken elevators at her high-rise condo building on the Southwest Side of Chicago.
Violent retail crime is on the rise in Illinois, according to a new report from the Illinois Organized Retail Crime Association.
A top administrator in the Libertyville school district has been placed on leave after a fiery school board meeting focused on how the district handled allegations of grooming leveled against a former teacher.
Potholes along one stretch of road in Chicago's Pullman neighborhood are so bad, people say they damage their cars just getting to work.
There are so many issues with the DNA evidence in the case that Payne's conviction has been overturned, and a retrial has been ordered.
Seven-time All-Star Skylar Diggins has only been with the Sky for about three weeks, but it's clear she's already one of the leaders of the team.
The Cubs have won 12 of their last 15 games.
Reese is all smiles as she returns to Chicago to face her former team, the Sky, in preseason action on Wednesday night.
Rookie Sam Antonnaci hit a tying triple with two outs in the ninth inning and Colson Montgomery had a winning single in the 10th, lifting the Chicago White Sox over Los Angeles 3-2 for a three-game sweep that extended the Angels' losing streak to six.
Pete Crow-Armstrong hit a three-run homer and the Chicago Cubs beat the San Diego Padres on Tuesday night to stop their three-game slide.
A woman has been charged with shooting a 15-year-old boy outside an indoor track facility near Gately Park in Chicago in 2024, after getting into a fight with another woman during a back-to-school event in the Pullman neighborhood.
Sexual abuse charges were filed this week against a Park City, Illinois, police officer.
Attorneys for the man convicted of the murders of two girls in Delphi, Indiana, have filed a new brief with the Indiana Court of Appeals to overturn his case.
Attorneys for a woman convicted of killing her 69-year-old landlord in Chicago's Arcadia Terrace community have filed an appeal.
Police in Cicero, Illinois, were investigating after burglars targeted gaming machines at a slots and video poker business early Wednesday.