Amid SWA cancellations, one family makes the journey to visit family on Christmas
Megan and Greg Wilkerson, who live in the San Francisco Bay area, were determined to spend Christmas with their family in Frisco.
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Megan and Greg Wilkerson, who live in the San Francisco Bay area, were determined to spend Christmas with their family in Frisco.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
The cancellations and chaos have also attracted the attention of the U.S. Department of Transportation, which says it is now investigating "whether cancellations were controllable and if Southwest is complying with its customer service plan." No word yet when Southwest's operations will catch up. The airline said Monday evening in a press conference that customers would not be allowed to rebook before Dec. 31, 2022. Read more: https://www.cbsnews.com/dfw/news/travelers-beyond-frustrated-by-southwest-airlines-cancellations/
Just before 6:30pm Monday, Flightaware showed Southwest cancelled 2,826 flights, or 69% of its schedule nationwide, and delayed 714 other flights.
The airline has cancelled over 2,000 today - more than any other airline in the world.
North Texas travellers are disappointed, frustrated, and angry due to long lines, cancelled flights, and other disruptions caused by the winter storm.
"Bags fly free with Southwest. But free speech didn't fly at all with Southwest in this case," Starr wrote.
The plane was bound from Houston to Columbus when it was diverted to Little Rock.
A Southwest Airlines pilot is suing the company, her union and a former colleague who pleaded guilty last year to dead-bolting the cockpit door during a flight and stripping naked in front of her.
Hundreds of off-duty Southwest Airlines flight attendants at Dallas Love Field airport joined thousands across the county picketing for better pay.
The union said that the slow pace of negotiations prompted the move.
A former Southwest Airlines flight attendant who was fired after sparring with her union president over abortion and other issues won a $5.1 million jury verdict.
Not Concerns And Celebrations After Transportation Mask Mandates Struck Down
The union said the number of pilots asking to be relieved from a flight assignment because of fatigue jumped 330% in March.
Flight delays and cancellations plagued some Southwest Airlines passengers over the weekend and the airline says both technology and weather issues were to blame.
A Southwest Airlines flight out of Dallas Love Field Wednesday, March 30, was delayed after a passenger on board refused to wear a mask.
Customer-service agents at Southwest Airlines will be voting on a new contract that would give them pay raises totaling more than 16% over the next three years.
After Southwest Airlines announced on Thursday, February 3 that a full drink menu would be returning to flights later this month, the flight attendants' union expressed concerns that alcohol sales could endanger employees.
A Southwest spokesperson told CBS 11, operational planners are making adjustments to the schedule while carefully tracking Winter Storm Landon.
Comments by top executives came during an exclusive, joint interview on the same day Bob Jordan became the Dallas-based carrier's sixth CEO in the company's 51 year history.
Boosted by full flights during the holidays, Dallas-based Southwest Airlines posted a narrow $68 million profit for the fourth quarter... but the announcement came with a warning.
The chief executives of American, Southwest and other US airlines warned of a "catastrophic disruption" to travel and shipping operations if companies roll out their 5G technology as planned Wednesday.
Wintry weather combined with the pandemic lead to frustrated air travelers. Hundreds of flights were cancelled Monday morning.
The employee who found the handwritten letters held on to them while working to find out who they belonged to.
Southwest Airlines said CEO Gary Kelly has tested positive for COVID-19 two days after he testified before the US Senate Commerce Committee.
Texas snaps Chicago's hot streak with a four‑hitter and steady bullpen work.
A decade-long effort brings new green space, recreation areas, and renewed hope to a neighborhood long divided by Interstate 35E.
Caitlin Clark's late 3‑point miss capped a fast‑paced opener marked by efficient shooting on both sides.
The verdict follows another North Texas case in which officers reported being struck by a driver during an attempted stop.
Several people were hurt after a possible boat explosion Saturday near the Haulover Sandbar in Miami, Florida.
Texas snaps Chicago's hot streak with a four‑hitter and steady bullpen work.
A decade-long effort brings new green space, recreation areas, and renewed hope to a neighborhood long divided by Interstate 35E.
Enter now for your chance to win a VIP tickets for two to Tamron Hall's Father's Day getaway.
Caitlin Clark's late 3‑point miss capped a fast‑paced opener marked by efficient shooting on both sides.
The verdict follows another North Texas case in which officers reported being struck by a driver during an attempted stop.
As he battles terminal cancer, a Fort Worth fire captain says the state's workers' comp system has failed him — and he's far from alone.
A Kennedale couple says their leased solar panels stopped producing power and became a costly burden after years of unfulfilled promises.
Family ignored a nighttime alert during deadly flooding. Now, questions are growing about notification fatigue and whether the system needs changes.
Texans are tuning out more than Amber Alerts, with the highest opt-out rate in the country for wireless emergency alerts.
State records show regulators ordered the removal of a plastic gas pipe installed in the early 1970s after it was linked to multiple explosions and deaths in North Texas.
Republican Texas Sen. Bryan Hughes of Tyler said he hopes the U.S. Supreme Court will uphold the Fifth U.S. Circuit Court of Appeals ruling. The ruling currently blocks the FDA's 2023 rule allowing women to have a telehealth visit before receiving a prescription for the abortion drug mifepristone.
Democratic Texas Rep. Donna Howard of Austin discusses her concerns over what comes next after the U.S. Supreme Court decides what steps to take, if any, to deal with the abortion medication mifepristone.
Democratic U.S. Rep. and candidate for the newly drawn 33rd Congressional District in Texas, Julie Johnson, discusses her campaign to remain in Congress. She tells Jack Fink what her priorities for office are.
Former Democratic U.S. Rep. and candidate for the newly drawn 33rd Congressional District in Texas, Colin Allred, discusses his campaign for the primary runoff. He tells Jack Fink what his priorities for office are.
Alabama lawmakers have approved a plan for new House primaries if courts allow the state to use different congressional districts in this year's elections.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
More than 100 people from a cruise ship dealing with an outbreak of the rare and deadly hantavirus are set to be disembarked.
In 2002, Zermeño found out he contracted hantavirus after cleaning the family house following the death of his mother and sister. He had been exposed to rodent droppings and became infected.
Three passengers have been evacuated from a cruise ship hit by a hantavirus outbreak, as related cases are confirmed in Switzerland and South Africa.
The FDA announced its first authorization of fruit-flavored electronic cigarettes intended for adult smokers, a major policy shift after months of appeals to President Trump from the vaping industry.
As he battles terminal cancer, a Fort Worth fire captain says the state's workers' comp system has failed him — and he's far from alone.
Expensive tickets, trouble getting visas and anti-American sentiment may all be contributing to underwhelming demand.
Herring said that in the year before tariffs, used car sales were just under half of his business at his dealership in Irving; Now, they are nearly 75 percent.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
Weiser said "the last few years has required a heavy financial lift to continue operating."
Small businesses along South Akard Street say the removal of a key bridge connecting Downtown Dallas to the Cedars neighborhood is already driving customers away, with no return of direct access expected until 2028.
Cox managed the Braves for 25 seasons, winning the World Series in 1995.
Ian Happ extended his on-base streak to 29 games with an RBI single in the first inning that put Chicago ahead to stay, and the Cubs beat the Texas Rangers 7-1 for their second 10-game winning streak this season.
Trent Grisham hit a go-ahead, three-run double in a six-run sixth inning, and the Yankees beat the Rangers 9-2 Thursday for their 16th win in 19 games.
Expensive tickets, trouble getting visas and anti-American sentiment may all be contributing to underwhelming demand.
CBS News Texas spoke with UTD head basketball coach Matt Grahn, who said the London trip was two years in the making, with help from family and friends.
"The question is what do they get themselves into that requires a visit to the mayor's office? I don't know, but I would love to," said Mattie Parker in an interview with CBS News Texas.
A trial in the lawsuit between Blake Lively and Justin Baldoni was set to begin later in May.
The performance followed similar shows by Madonna in 2024 and Lady Gaga last year on one of the world's most iconic waterfronts.
David Allan Coe also had hits with "You Never Even Called Me By My Name" and "The Ride" among others.
First lady Melania Trump said that jokes Jimmy Kimmel made on his show days before the White House Correspondents' Dinner were "hateful and violent rhetoric."
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
