Number of passenger complaints continues to soar at these 3 airlines
Passengers complaints included delays, cancellations, insufficient accommodations for the disabled and difficulties getting refunds.
Airlines
U.S. sees smooth Fourth of July travel rush
A record number of travelers hit the sky this Fourth of July weekend, and air travel was running much smoother than last year. Wall Street Journal reporter Allison Pohle joins CBS News to explain why.
Americans return home after July 4 weekend
Airports and roads were packed on Sunday as many in the U.S. made their way home after a long Fourth of July weekend. Sunday is expected to be the busiest travel day of the summer. Elise Preston reports.
Even the kitchen sink: Snakes and other strange items found at TSA checkpoints
Bottles of water and firearms are the most frequently stopped items by TSA officials, but now and then agents come across the unexpected.
Passenger complaints about airline travel surged in 2023
The figure marks the largest volume of air travel complaints by consumers since 2020, when airlines were slow to give customers refunds during the pandemic.
Fourth of July travel set to break records
The Fourth of July holiday travel rush is here; experts say it could be the busiest season ever. AAA estimates nearly 71 million people will travel 50 miles or more during the holiday. CBS News senior transportation correspondent Kris Van Cleave is following things from LAX Airport in Los Angeles.
Ailing Spirit Airlines drops some junk fees in hopes of luring travelers
Budget carrier Spirit is eliminating some fees amid growing pushback against hidden airline industry charges.
Rare glimpse into Boeing 737 Max production facility amid turmoil
The close-up look at the Boeing facility aimed to show changes the company said are being made after a door panel blew out mid-flight earlier this year.
Deadly rip currents, and other top headlines
Here are some of the top headlines for Friday, including deadly rip currents in Florida, a scary scene in Oklahoma City as a Southwest Airlines flight flew unusually low over houses on its approach, and record-breaking travel as summer officially kicks off. Manny Bojorquez, Carter Evans and Kris Van Cleave have more.
FAA investigating Southwest flight close call
The FAA is investigating a Southwest Airlines flight that dropped to just 525 feet shortly after midnight Wednesday. Flight 4069 was nine miles away from Oklahoma City's Will Rogers World Airport when it triggered a low altitude warning from air traffic control. CBS News' Carter Evans has the latest.
Senators grill Boeing CEO on safety concerns
Tuesday, Boeing's outgoing president and CEO David Calhoun answered questions on Capitol Hill about the aerospace company's commitment to safety. The hearing follows three whistleblower allegations claiming Boeing did not address known issues and retaliated against the employees who raised them. Sharon Terlep, aerospace reporter for The Wall Street Journal, joins CBS News to discuss.
Boeing CEO testifies on Capitol Hill
Boeing CEO David Calhoun testified before a Senate committee Tuesday, where he faced scathing criticism from lawmakers over the company's safety record. Calhoun started his remarks by facing and apologizing to the families of victims who died in the two 737 Max crashes. Calhoun's testimony came hours after a new whistleblower complaint emerged. Kris Van Cleave has details.
TSA has second busiest travel day of the year
Time is ticking to book your summer travel, with just days until the official start of the season. Last Friday marked the TSA's second-busiest travel day of the year so far, with more than 2.9 million people passing through its check points. The Points Guy managing editor Clint Henderson joins to discuss.
FAA probes flight that plunged off Hawaiian coast
CBS News has learned that the Federal Aviation Administration is investigating a Southwest flight in April that plunged off the coast of Hawaii, coming within several hundred feet of the ocean.
It only takes 5 seconds of hail to damage a plane mid-flight, expert says
Photos of an Austrian Airlines flight went viral this week after a sudden hail storm ripped up the aircraft's nose and shattered its cockpit windows. One expert says it can happen in seconds.
Singapore Airlines to compensate injured passengers
Following a severely turbulent flight that injured more than 100 passengers last month, Singapore Airlines has announced it will offer compensation to those effected.
Flight disruptions after Memorial Day weekend
Memorial Day has come and gone, but it seems the travel delays and cancelations are here to stay. CBS News senior transportation correspondent Kris Van Cleave explains how the weather is making a mess at airports and where the biggest issues remain.
Person dies after falling into engine of departing passenger jet
"A person ended up in a running aircraft engine," Dutch flagship carrier KLM said in a statement.
How climate change impacts flight turbulence
Turbulence on flights has been increasing, and climate change could be one of the reasons why. CBS News senior weather producer David Parkinson explains how the human-caused phenomenon affects the flight path.
How new technology is transforming airport security, efficiency
Advocates say the technology, including facial recognition, will lead to improved security and efficiency, but some remain concerned about privacy.
12 injured after Qatar Airways flight hits turbulence over Turkey
The flight QR107, which landed in Dublin just before 1 p.m. local time, experienced turbulence while airborne over Turkey, Dublin Airport officials said in a statement.
TSA sets new record for number of travelers screened in a single day
The Transportation Security Administration said more than 2.95 million individuals were screened at airport checkpoints on Friday.
Millions travel for Memorial Day weekend
Nearly 44 million people are expected to travel at least 50 miles for Memorial Day weekend, according to AAA. On Friday, travel was rocky: traffic crawled from coast to coast and more than 8,000 flights were delayed.
Tracking the Memorial Day weekend travel rush
If you're hitting the road, taking to the skies, or boarding a train this holiday weekend, you're not alone. Early trends are revealing a historic number of Americans traveling for the holiday. CBS News New York reporter Jennifer Bisram has more from JFK Airport in Queens.
Frontier CEO claims passengers are abusing wheelchair services
The airline wants passengers who try to cheat the system to be held accountable.
White House removes Trump post with racist footage of Obamas hours after defending it
The footage is included in a video that promotes false claims that the 2020 presidential election was rigged against Mr. Trump.
Authorities say they're "aware of a new message" in Nancy Guthrie's disappearance
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
Winter Olympics begin with spectacular opening ceremony
The 2026 Milano Cortina Winter Olympics are underway after the lighting of the Olympic cauldrons and the Parade of Nations at the opening ceremony.
Trump says he "didn't see" image depicting Obamas as apes in social media post
President Trump late Friday addressed a video posted to his social media account that included a racist depiction of Barack and Michelle Obama as apes.
Exclusive
Trump called Sen. Tim Scott after lawmaker condemned image of Obamas
President Trump called GOP Sen. Tim Scott after the South Carolina Republican publicly urged the president to remove a reposted video depicting former President Barack Obama and former first lady Michelle Obama as apes.
Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Purported Nancy Guthrie ransom note demanded bitcoin. Could it be tracked?
Cryptocurrency transactions are often thought to be anonymous and untraceable. That's a misconception, experts tell CBS News.
Republicans condemn Trump's racist video portraying the Obamas as apes
The criticism continued even after the White House removed the video after the initial backlash.
Pentagon says it's cutting ties with "woke" Harvard
The Pentagon says it will cut ties with Harvard University, ending graduate-level military training, fellowship and certificate programs.
U.S.
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Pentagon says it's cutting ties with "woke" Harvard
The Pentagon says it will cut ties with Harvard University, ending graduate-level military training, fellowship and certificate programs.
Truck driver spends decades carving a scale model masterpiece of New York City
Beginning in 2004, Joe Macken carved all five boroughs of New York City out of balsa wood, every site and stadium, and every bridge and building. His creation consists of almost 1 million structures.
Heightened security from dozens of local, federal agencies ahead of Super Bowl
More than 35 local, state and federal agencies have been working for the last 18 months to prepare for Super Bowl LX in Santa Clara, California.
Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Dow crosses 50K for first time as stocks enjoy best day since May 2025
Resurgent technology stocks drove the rebound after a volatile week, while bitcoin also recouped losses.
MoneyWatch
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Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Dow crosses 50K for first time as stocks enjoy best day since May 2025
Resurgent technology stocks drove the rebound after a volatile week, while bitcoin also recouped losses.
Purported Nancy Guthrie ransom note demanded bitcoin. Could it be tracked?
Cryptocurrency transactions are often thought to be anonymous and untraceable. That's a misconception, experts tell CBS News.
Prediction markets soar ahead of the Super Bowl
Emboldened by loosened restrictions from federal regulators, prediction markets look to cash in on Super Bowl Sunday.
See the 43 drugs available on new discounted drug site TrumpRx
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Politics
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Appeals court endorses Trump policy of denying bond hearings to many ICE detainees
A federal appeals court on Friday endorsed the Trump administration's policy of holding broad groups of immigration detainees without access to bond hearings, a major legal victory for President Trump.
Pentagon says it's cutting ties with "woke" Harvard
The Pentagon says it will cut ties with Harvard University, ending graduate-level military training, fellowship and certificate programs.
Trump says he "didn't see" image depicting Obamas as apes in social media post
President Trump late Friday addressed a video posted to his social media account that included a racist depiction of Barack and Michelle Obama as apes, telling reporters he didn't see the part that showed the former president and first lady.
Exclusive
Lutnick and Epstein were in business together, Epstein files show
Though the commerce secretary has called his interactions with Epstein as "limited," the two were in business together four years after Epstein's 2008 guilty plea.
Prediction markets soar ahead of the Super Bowl
Emboldened by loosened restrictions from federal regulators, prediction markets look to cash in on Super Bowl Sunday.
HealthWatch
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See the 43 drugs available on new discounted drug site TrumpRx
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
White House launches TrumpRx discounted drug site
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
Officials warn against drinking raw milk after baby dies from listeria
The New Mexico Department of Health said officials believe the baby contracted listeria after their mother drank raw milk during pregnancy.
When health insurance costs more than the mortgage
As health care costs skyrocket and federal lawmakers pull back help on ACA insurance premiums, more middle-income families are facing tough choices on health care.
5 ways to find affordable care without health insurance
Many Americans are expected to lose ACA or Medicaid coverage in the coming months and years, but doctors and researchers say there are still ways to find affordable care.
World
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Which countries and athletes have the most Olympic medals of all time?
While the U.S. is on top of the overall Olympic medal count, it is not the country that dominates winter sports like the 2026 Milano Cortina Games in Italy.
Suspect in 1994 murder of Colombian soccer star killed in Mexico
Andres Escobar was gunned down in Medellin days after scoring an own goal in a match against the U.S. at the 1994 World Cup.
Olympic skater gets last-minute approval for Minions-themed program
Spanish figure skater Tomas-Llorenc Guarino Sabate secured the rights to perform his Minions-themed program at the Milan Cortina Games hours before he was set to skate.
How the Olympics' Parade of Nations country order works
Here's what to know about the Parade of Nations in the 2026 Winter Olympics opening ceremony and how the country order is determined.
See the best Olympic opening ceremony outfits of the 2026 Winter Games
As the 2026 Milan Cortina Winter Olympics begin, all eyes were on teams from around the globe proudly donning their countries' uniforms for the opening ceremony, including Team USA in outfits designed by Ralph Lauren.
Entertainment
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Where you can watch the 2026 Winter Olympics live
Don't miss a moment of the Winter Olympics. Here's how to watch live, for free and stream the action without cable.
Bad Bunny set for historic Super Bowl performance
Coming off a historic Grammy win, Bad Bunny is gearing up to make even more history at this weekend's Super Bowl. The musician is set to be the first Super Bowl headliner to perform completely in Spanish. Leila Cobo, co-chief content officer at Billboard, joins "The Daily Report" to discuss.
Olympic skater gets last-minute approval for Minions-themed program
Spanish figure skater Tomas-Llorenc Guarino Sabate secured the rights to perform his Minions-themed program at the Milan Cortina Games hours before he was set to skate.
Ukrainian military drone simulator adapted for video gamers in world first
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
Bad Bunny hints at halftime show surprises
Bad Bunny, the Puerto Rican singer born Benito Antonio Martínez Ocasio, told fans to expect a special Super Bowl halftime show on Sunday. Nidia Cavazos reports on how the star is performing, and whether he'll have any surprise guests.
Technology
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Super Bowl fans warned to keep drones at home with flights banned over big game
The FAA says it is collaborating with the FBI to detect, track and assess unauthorized drone activity at the Super Bowl.
Ukrainian military drone simulator adapted for video gamers in world first
Gamers across the world can now recreate drone strikes in Ukraine from the comfort of their own home, with this newly released game.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
How will AI transform the workforce?
CBS News business analyst Jill Schlesinger talks about how companies are using artificial intelligence, the discussion around the technology and how it's impacting the workforce.
Tesla, Waymo leaders defend product safety
Executives from Waymo and Tesla defended their self-driving vehicle technology in testimony before the Senate Commerce Committee on Wednesday. CBS News' Kris Van Cleave reports and Ian Krietzberg, an AI correspondent at the digital media company Puck, has more.
Science
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Scientists "quite surprised" to find one polar bear population thriving
After decades monitoring polar bears in Norway's far north, researchers say the animals have proven incredibly adaptable, but there are no guarantees for the future.
Mysterious dark matter seen in new map of distant galaxies
Dark matter doesn't absorb or give off light so scientists can't study it directly. But they can observe how its gravity warps and bends the star stuff around it.
Cow develops technique to scratch herself
"CBS Saturday Morning" learns more about Veronika, the clever cow who figured out multiple ways to scratch herself with a broom. It was the first time a cow was seen using a tool.
Almanac: January 18
"Sunday Morning" looks back at historical events on this date.
Fossils found at Dinosaur National Monument, first excavation in 100 years
The Dinosaur National Monument, which is located on the border between Colorado and Utah, was last excavated in 1924.
Crime
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Crime
Luigi Mangione has outburst after hearing
Luigi Mangione had an outburst after a hearing on Friday in which the judge announced that his New York State trial will begin on June 8. CBS News legal reporter Katrina Kaufman is following the case.
Authorities say they're "aware of a new message" in Nancy Guthrie's disappearance
Local and federal authorities said "investigators are actively inspecting the information provided in the message for its authenticity" regarding the disappearance of Nancy Guthrie.
Investigators vetting Guthrie ransom note
Friday marked six days since Nancy Guthrie's apparent abduction, and Guthrie's three children have been posting on social media hoping to reach whoever may have taken her. CBS News' Andres Gutierrez reports and former FBI counterintelligence operative Eric O'Neill has more.
Mangione claims double jeopardy
Luigi Mangione had an outburst in a New York courtroom on Friday after a judge scheduled his state trial to begin before his federal case. The UnitedHealthCare CEO murder suspect claimed "this is the same trial twice" and called it "double jeopardy." CBS News' Katrina Kaufman has more.
Suspect in 1994 murder of Colombian soccer star killed in Mexico
Andres Escobar was gunned down in Medellin days after scoring an own goal in a match against the U.S. at the 1994 World Cup.
Space
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Space
What led NASA to delay Artemis II launch
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA hopes to fix Artemis II moon rocket leak with on-pad repair
NASA plans to test the planned leak repair with a second dress rehearsal fueling test later this month.
NASA delays Artemis II launch
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
NASA begins mission to map the boundaries of our heliosphere
A NASA mission is underway to map the heliosphere, which is a huge protective bubble around the solar system that was created by the sun.
NASA moon launch off until March due to issues during tests
NASA says it can't try until March at the earliest to send a crewed spacecraft on a flight around the moon and back, due to hydrogen leaks during testing of the Artemis II rocket.
Latest Galleries
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Notable Deaths in 2026
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
Family seeks answers in death of newlywed who disappeared in 2005 while on Mediterranean honeymoon cruise.
Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
Officials review new message in Guthrie case
Officials said they are "aware of a new message" in the Nancy Guthrie disappearance on Friday. Authorities have not given details on the contents of the message. Former FBI special agent FBI Doug Kouns joins CBS News to discuss.
Man spent decades making model of New York City
Beginning in 2004, Joe Macken carved all five boroughs of New York City out of balsa wood, every site and stadium, and every bridge and building. His creation consists of almost one million structures. Steve Hartman has the story.
Officials shut down man's free bus rides
After a licensed school bus driver finished his route, he decided to help after seeing lots of other children walking to school in the cold. As Tony Dokoupil reports, the offer was short-lived.
Olympics kick off with opening ceremony in Milan
The opening ceremony marked the official start of the 2026 Winter Olympics with celebrations at Milan's San Siro Stadium and at venues in Predazzo, Livigno and Cortina d'Ampezzo. Seth Doane reports.
What to know about high-stakes Super Bowl security
With less than 48 hours until kickoff for Super Bowl LX, security preparations are already in motion. Kris Van Cleave has a preview.