At The Controls: Behind The Scenes With The Brains Running Penn Station
The people at the controls of Penn Station are responsible for making sure 600,000 people get in and out safely every day.
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The people at the controls of Penn Station are responsible for making sure 600,000 people get in and out safely every day.
Tuesday morning's issues all came amid ongoing track repairs and corresponding schedule cutbacks for Penn Station commuters that began last week.
Just hours after Amtrak and NJ TRANSIT announced trains were back on track Saturday, riders faced more delays in and out of Penn Station due to overhead wire problems.
Hundreds of workers on site have already replaced two switches on Interlocking A, while two other switches are in the process of being replaced.
Amtrak said it is making good progress as the first week of the dreaded "Summer of Hell" repair work at Penn Station wraps up.
If you think the transit trouble we're experiencing now is new, think again.
Hundreds of thousands of Long Island Rail Road and NJ TRANSIT commuters dealt with some confusion, a bit of overcrowding and some delays Monday at the start of what figures to be an arduous two-month period.
There were reports of crowded stations and trains, but so far no major complications.
Riders who rely on Midtown Direct trains to Penn on the Morris and Essex lines will be among those most impacted.
Just when you thought the morning commute couldn't get any worse, just wait until Monday.
The accelerated repair work, prompted by two derailments this spring, will close some of the station's 21 tracks and require a roughly 20 percent reduction in the number of commuter trains coming in from New Jersey and Long Island.
NJ TRANSIT says there may still be delays up to 15 minutes in and out of New York.
An NJ TRANSIT train derailed at Penn Station late Thursday, spurring a major FDNY response and halting service to the terminal.
The MTA says 200 extra buses have had dry runs and the ferries are ready to go and Chairman Joe Lhota said rush hour trains will have extra cars to accommodate limited schedules next week.
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The maximum speed is returning to 15 miles per hour, which is up from 10.
Commuters at Penn Station have some good news at last.
There was more trouble during the evening commute, when an Amtrak power problem at Penn Station affected some Babylon branch trains.
The Metropolitan Transportation Authority said Tuesday that the fare cuts will apply to passengers traveling to Atlantic Terminal and Hunterspoint Avenue and Long Island City.
The Metropolitan Transportation Authority said it intends to make sure Long Island Rail Road riders are "fairly compensated" during Amtrak's track work this summer at Penn Station.
Train routes from areas due west will be the most affected, with trains passing through Morris and Essex counties being diverted to Hoboken.
Penn Station commuters are hoping for an easier ride Wednesday after switch problems caused major delays and cancellations on the Long Island Rail Road and NJ TRANSIT during the Tuesday evening rush.
Riders are experiencing 10 to 15 minute delays heading eastbound out of Penn Station, and the LIRR advised customers to anticipate additional cancellations throughout the evening.
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