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Just moments before CBS2 aired Rivera's story at 6 p.m. on Friday, NYCHA responded, saying the agency sent contractors to repair radiator knobs and a steam leak in the living room.
The woman paid $90 a night to stay at Chelsea's Fulton Houses.
NYCHA's website says it has at least 17 more outages planned over the next week or two to deal with heat and water issues.
The lack of running water and frigid air was a frustration felt by nearly 5,000 throughout the 14 buildings in this New York City Housing Authority complex.
The victim was trapped for two hours. Crews had to break down a wall to save them.
"Obviously she'd be a priority," Mayor de Blasio claimed. Margie Beltran says she's not felt prioritized. NYCHA then denied her request to be reimbursed for property damage.
The disparity between the rich and the poor in New York City has barely budged, according to a new report by the Manhattan Institute.
Citi Bike is offering a free month of membership to New Yorkers who live in public housing or receive food stamps.
He readily told CBS2 he came in at 7 a.m. and planned to do it every day.
The suspects had on blue NYCHA uniforms when they knocked on the victims' door Wednesday near the FDR Drive.
His name is Bart Schwartz. He's the man on the hot seat, the new monitor hired to overhaul the city's troubled public housing system.
The report says the city has not kept promises to fix a vast array of problems, from getting rid of rats and mold to lead paint abatement.
CBS2 political reporter Marcia Kramer spoke with CBSN New York's urban affairs expert, Mark Peters, about a damning report on the state of NYCHA.
Tenants can still use and drink the water, but residents with a higher risk for getting the disease are urged to take precautions.
Minneapolis resident and future housing chief Gregory Russ will high tail it out of the city on weekends and holidays.
The new chair of the city's troubled public housing system, Gregory Russ, admits he's praying for a few miracles.
His name is Gregory Russ - the head of the Minneapolis Public Housing Authority – and he's the man Bill de Blasio has settled on to cure NYCHA's multi-billion-dollar problems.
The federal monitor appointed to oversee the overhaul of the New York City Housing Authority sent a blistering letter to Mayor Bill de Blasio's interim NYCHA head Kathryn Garcia.
For all the problems facing tenants of the New York City House Authority, Jennifer Calcano never thought sexual harassment in her Upper West Side home by a NYCHA repair man would be one of them.
Several residents of a New York City Housing Authority brownstone on the Upper West Side say they have been without gas in their homes since last Thanksgiving.
A makeshift memorial with candles and flowers is growing outside the apartment building at Adam Clayton Powell, Jr. Boulevard and 142nd Street.
A violent killing in a New York City Housing Authority building in Brooklyn has prompted resident leaders to demand increased security, which they say could have saved a life.
For the first time ever 135,000 public housing apartments will be tested for lead.
"If the rehab facility reached out and let them know where this gentleman was, someone is incompetent or lazy or both," Patton charged.
Bienvenido Martinez says not only did NYCHA kick him out of his apartment, they also threw away everything he owned, including his social security card and treasured family photos.
The New York Knicks routed the Chicago Bulls 136-96 on Friday night in a game they led by 47 points.
The surging Hawks routed the Nets 141-107 on Friday night for their fourth straight victory and 18th in 20 games.
The Flyers beat the Islanders 3-1 on Friday night to move within one point of the Islanders for third place in the Metropolitan Division.
Easter weekend kicks off with May-like weather in the New York area before rain returns for the holiday.
With just over one square mile of land, the City of Hoboken says the 2026 FIFA World Cup could be a once-in-a-generation opportunity for homeowners.
Easter weekend kicks off with May-like weather in the New York area before rain returns for the holiday.
New York City's attempt to reduce class sizes will likely be pushed back for two years, a state senator told CBS News New York.
Stony Brook University professor Timothy Glotch is one of 10 scientists selected to shape research plans for NASA's next Artemis missions.
The struggle for some dementia patients and caregivers just to get through the day can be daunting and stressful, but some programs in New York are helping alleviate stress.
Social media influencers are driving a dangerous trend of people trespassing to explore abandoned buildings, New York State Police say.
Easter weekend kicks off with May-like weather in the New York area before rain returns for the holiday.
UConn's jaw-dropping buzzer beater catapulted them to the Final Four.
Bridgeport firefighter Terrence Cramer was killed after his girlfriend's ex shot him in a fit of rage at a Connecticut home, according to an arrest warrant.
Jabari Bush is accused of fatally shooting active-duty Bridgeport Firefighter Terrence Cramer in Shelton, police said.
Warmer weather will return to New York City and the surrounding area soon.
Easter weekend kicks off with May-like weather in the New York area before rain returns for the holiday.
With just over one square mile of land, the City of Hoboken says the 2026 FIFA World Cup could be a once-in-a-generation opportunity for homeowners.
New Jersey Gov. Mikie Sherrill and her family are moving into Drumthwacket, the governor's official residence in Princeton.
A pastor in New Jersey was taken into custody by immigration agents while working at his day job, according to church members.
The discovery of a suspicious device forced the cancellation of the Keansburg, New Jersey, St. Patrick's Day Parade last weekend.
Stony Brook University professor Timothy Glotch is one of 10 scientists selected to shape research plans for NASA's next Artemis missions.
A Long Island man accused of shooting his sister in the head with a crossbow pleaded not guilty to attempted murder Thursday.
A Long Island high schooler and his mom are being credited with saving a sleeping neighbor from a house fire.
New York Republican gubernatorial nominee Bruce Blakeman said Tuesday he will sue the state after the Campaign Finance Board denied him matching funds.
The driver accused of striking and killing a Nassau County school crossing guard in February has been arraigned.
New Jersey Gov. Mikie Sherrill and her family are moving into Drumthwacket, the governor's official residence in Princeton.
The search for the second crew member, a weapons system officer, is continuing, two U.S. officials said.
One of the sources said Hegseth wants someone in the role who will implement President Trump and Hegseth's vision for the Army.
A pastor in New Jersey was taken into custody by immigration agents while working at his day job, according to church members.
President Trump has ousted Pam Bondi as attorney general, saying she will be taking a job in the private sector.
What started as a sinus infection left a Long Island teenager fighting for his life, requiring emergency brain surgery.
Older adults in New Jersey recorded the highest number of suspected overdose deaths in 2025, according to the New Jersey Department of Health.
The first case of mpox clade I has been detected in New York City, health officials said Friday. Of the two types of mpox, clade I is known to cause more severe disease and death.
Heights University Hospital, formerly known as Christ Hospital, shuttered its emergency room Saturday night.
New Jersey Sen. Andy Kim is opening up about his father's Alzheimer's diagnosis in hopes of helping others struggling like him to care for their loved ones.
A federal judge in New York has tossed out actor Blake Lively's sexual harassment claims against actor Justin Baldoni over their roles in the movie "It Ends With Us," but left intact a claim for retaliation.
Atlanta rapper Gucci Mane was lured to a Dallas studio for a meeting, then allegedly kidnapped and robbed by a group including rappers Pooh Shiesty and Big30.
Megan Thee Stallion was released from a New York City hospital after she got sick during a performance of "Moulin Rouge! The Musical."
The price hike raises the cost of the standard plan with ads by $1 per month and the cost of the standard and premium plans by $2.
Savannah Guthrie stepped back from her NBC duties almost two months ago when her mother, Nancy Guthrie, disappeared. The investigation is ongoing.
The New York Knicks routed the Chicago Bulls 136-96 on Friday night in a game they led by 47 points.
The surging Hawks routed the Nets 141-107 on Friday night for their fourth straight victory and 18th in 20 games.
The Flyers beat the Islanders 3-1 on Friday night to move within one point of the Islanders for third place in the Metropolitan Division.
The Yankees beat the Marlins 8-2 in their home opener Friday for their second 6-1 start in three seasons.
San Francisco rookie catcher Daniel Susac went 3 for 3 with a walk in his first four big league at-bats and the Giants rolled over the New York Mets 7-2.
Preparations for Passover in Brooklyn blend centuries-old rituals with modern traditions unique to each family.
New York has filed a lawsuit against solar company Attyx, saying it didn't just sell panels, it sold promises it couldn't keep.
Long before Manhattan's iconic street grid took shape, an English widow planned a Brooklyn community that helped shape the city today.
The Center for Brooklyn History showcase examines the Battle of Brooklyn through rare maps, paintings, and historical artifacts from the American Revolutionary War.
From World War II to modern mixology, women in Brooklyn fought for their place behind the bar. This Women's History Month, their legacy continues to influence the city's nightlife.
The Halloween tradition strolled through Manhattan's East Village on Sunday, with furry friends dressed in colorful costumes.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Dogs got decked out for the annual Tompkins Square Halloween Dog Parade in New York City's East Village on Saturday.
Cosplayers flooded New York City's Javits Center in October 2024 for the annual New York Comic Con convention.
CBS News New York's Lonnie Quinn has your First Alert Forecast for April 3 at 11 p.m.
A search-and-rescue operation is underway in the Middle East for an American aviator who is missing after Iran shot down a fighter jet Friday. CBS News New York's Allen Devlin reports.
The suspected gunman in the stray bullet shooting of a 7-month-old baby in Brooklyn was arraigned Friday as a second suspect was taken into custody in Pennsylvania. CBS News New York's Andrew Ramos reports.
A second person of interest was taken into custody Friday in connection to the fatal shooting of a 7-month-old baby in Brooklyn. CBS News New York's Andrew Ramos reports.
A police officer in upstate New York helped out a skunk with a cup on its head Friday morning.
