911 Operator Jailed For Hanging Up On Thousands Of Callers
A former 911 operator in Houston is headed to jail after an investigation revealed that the emergency center worker hung up on thousands of people
Watch CBS News
A former 911 operator in Houston is headed to jail after an investigation revealed that the emergency center worker hung up on thousands of people
Ten days after Hurricane Harvey hit Texas, parts of Houston are still underwater. People in other areas have started the massive cleanup.
Tens of thousands of people in the Houston area and other parts of southeastern Texas are slowly beginning to recover from Harvey.
Smoke and flames could be seen coming from the Arkema chemical plant in Crosby, Texas - just north of Houston - after several loud 'pops' were heard.
The owner of a Houston mattress chain has opened up his stores as a shelter for hundreds of Texans displaced by floods.
Harvey's record breaking rainfall that flooded Houston is winding down, but the trouble is far from over.
The effects from Hurricane Harvey are being felt by people throughout Texas and Louisiana.
Tropical Storm Harvey is still producing heavy rains over far east Texas and southwestern Louisiana.
The disaster Hurricane Harvey has brought on is pushing the limits of Houston's emergency call services.
Houston is full of stories of neighbors helping neighbors. But there are also those who see opportunities in a disaster.
Church leader Joel Osteen's megachurch is now open to people seeking shelter in Houston as Harvey continues to deluge the city with rain.
Living in South Florida, most homeowners have flood insurance in the event of flooding and water damage from a big storm or a hurricane.
Meteorologists now predict Harvey could break a US record for the most rainfall from a tropical system.
Thousands of Houston residents have been forced leave their homes as rising flood waters inundate the city.
Relentless rain from Tropical Storm Harvey has left many southeastern Texas cities, forcing thousands of people to leave their homes.
President Donald Trump is headed to Texas, where a massive rescue operation continues in Houston.
As Tropical Storm Harvey's relentless rains continue to swamp the Houston area, many who live there are being faced with a tough choice.
One danger evacuees and first responders are dealing with along with the flooding in Houston is fireants. Islands of fire ants!
The new owners of a home in Houston discovered human remains in the wall of an attic that may belong to the previous owner who went missing at least two years before.
The suspect who shot and injured nine people in Houston was a lawyer who was having issues with his law firm, police said.
As Winter Storm Jonas approaches the East Coast, there have already been some delays and cancellations at South Florida airports.
If you procrastinated and haven't finished your holiday shopping there is a new last-minute option.
New developments were made Friday in the search for who was behind the threatening emails sent to schools around the country, including South Florida.
Is your bachelor's degree in science, math or engineering collecting dust as you skim through the wanted ads? Well, check the space travel section because NASA needs you.
Luxury homeowners in Miami Beach really do have it all - making it the most unequal housing market in the U.S., according to a new report.
Routes that are under a certain distance will no longer offer food and beverage service, the airline said.
An Aurora man whose dog was stolen while he was on military deployment is now grieving the loss of his furry friend.
Near record-high temperatures will be moving into South Florida as the week continues.
Iranian vessels fired on U.S. ships guiding vessels through the Strait of Hormuz, resulting in the U.S. sinking several small Iranian boats.
The holiday, second only to Valentine's Day in flower sales, is driving up demand and pushing prices higher across South Florida.
Routes that are under a certain distance will no longer offer food and beverage service, the airline said.
An Aurora man whose dog was stolen while he was on military deployment is now grieving the loss of his furry friend.
Near record-high temperatures will be moving into South Florida as the week continues.
Iranian vessels fired on U.S. ships guiding vessels through the Strait of Hormuz, resulting in the U.S. sinking several small Iranian boats.
The holiday, second only to Valentine's Day in flower sales, is driving up demand and pushing prices higher across South Florida.
In courtroom testimony, Shandelle Maycock recounted the harrowing night her daughter was abandoned in the Everglades, describing the horrors they endured.
A former prison guard trainee has been sentenced to death for the 2019 execution-style killings of five women inside a Florida bank.
Florida coach Billy Napier is getting a fourth season to try to get the Gators back to their winning ways.
A Florida man has filed a federal lawsuit against Jacksonville sheriff's officers who severely beat him last year after he ran from a traffic stop.
The Marion County Sheriff's deputy told authorities that he accidentally shot and killed his girlfriend while cleaning his gun.
Iranian vessels fired on U.S. ships guiding vessels through the Strait of Hormuz, resulting in the U.S. sinking several small Iranian boats.
The U.S. military says it launched another strike on a boat accused of ferrying drugs in the Caribbean Sea, killing two people, as the number of recent strikes continues to ramp up.
Two U.S. Navy destroyers transited the Strait of Hormuz and entered the Persian Gulf after navigating an Iranian barrage, according to defense officials.
A federal appeals court blocked a FDA rule that allowed the abortion pill mifepristone to be dispensed through the mail.
The incident occurred one week after shots were fired during the White House Correspondents' Dinner in Washington, D.C., and Mr. Trump was rushed off the dais.
In an interview on Facing South Florida, Wasserman Schultz said the Governor's efforts to redraw the maps will almost certainly violate the Fair Districts constitutional amendment voters in Florida passed in 2010.
Several commissioners have raised questions about how the center would be funded in future years.
The center – which was promised to voters back in 2004 – would take mentally ill individuals out of the jail and move them into a place where they can receive comprehensive treatment and support.
Luna said she expects Florida Democrat Sheila Cherfilus-McCormick to be the next member who either resigns or gets expelled.
Uthmeier was asked several times during a press conference in Miami this week if he had formally requested the judge overseeing the grand jury to keep the findings secret.
Seventy-three percent of Americans say delays and denials of medical treatment by healthcare insurers are a major problem. Now, a company called Sheer Health says they will fight insurance battles on behalf of their clients.
An unlicensed cosmetologist from Florida has been found guilty in a California court for providing an injection that killed a model who was known as a Kim Kardashian lookalike, prosecutors said.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
AARP is sounding the alarm because it is so easy to fall for these schemes, but there are simple things everyone can do to protect themselves.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Florida insurance policyholders could be seeing some form of relief in their wallets thanks to market reforms made statewide, Gov. Ron DeSantis said.
The company said Tuesday that 85% of its retail products and "nearly all" of its school offerings are already made without "certified colors."
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
A trial in the lawsuit between Blake Lively and Justin Baldoni was set to begin later in May.
The performance followed similar shows by Madonna in 2024 and Lady Gaga last year on one of the world's most iconic waterfronts.
Attending this year's Kentucky Derby meant more for thoroughbred expert Mark Toothaker, who suffered a seizure from laughing at a whiffed NFL field goal attempt that led to a lifesaving diagnosis.
David Allan Coe also had hits with "You Never Even Called Me By My Name" and "The Ride" among others.
Jake was at the funeral for one of his closest friends when he learned of his parents' deaths, he said.