Several So. Florida Companies Turn To Video Customer Service
There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
Watch CBS News
There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
Don't know what is opened or closed on Martin Luther King Jr. Day?
A food company issued a recall for it's chopped Twix candy due to an issue over a warning on the label.
A food company is recalling more than 850 pounds of beef and chicken that were distributed in Florida.
Furniture retailer IKEA has issued a recall which may interest parents of babies.
While there are some companies where perks cap out at free coffee, there are other places where workers are showered with luxuries including on-site massages, getaways and free food stipends.
MorningStar Farms is issuing a voluntary and precautionary recall of some of their products because they may inadvertently contain peanuts.
Over the last two years, all three of the nation's best-selling full-size pickups — the Ford F-150, Chevrolet Silverado and Ram 1500 — have gotten big redesigns. Now it's the Nissan Titan's turn.
With the introduction of an affordable electric car that can go 200 miles on a single charge, General Motors is setting up a showdown with Tesla to sell an electric vehicle to the masses. It may also upstage a car of its own.
Now is the time to fill up at the tank. The average price of regular gasoline nationwide is $2.20 – that's a 27-cent drop per gallon over the last three weeks.
As regulators approved another round of policy "takeouts" from Citizens Property Insurance Corp. on Friday, the state-backed insurer says it can get smaller than previously thought.
Sky is the limit for drones at the International Consumer Electronics Show (CES) this year.
Subaru is recalling thousands of cars and SUVs to fix rusty brake lines that can leak fluid which causes longer stopping distances.
Wet Seal is closing hundreds of stores Wednesday resulting in nearly 3,700 full and part-time workers losing their jobs.
Cold Weather Advisories have been issued in parts of South Florida in advance of falling temperatures.
Commuters are flocking to the three‑county rail line for affordability and reliability, even as Tri‑Rail's director says state budget cuts could shut the system down by 2027.
A cold weather shelter is opening in Broward County on Thursday as South Florida prepares for falling temperatures.
Juliana Peres Magalhães testified that she turned against her former lover in a double homicide scheme involving his wife because she "wanted the truth to come out."
Boeing warned plane owners in 2011 about a broken part that contributed to last year's UPS cargo plane crash that killed 15 people, but at that time the plane manufacturer didn't believe it threatened safety, the NTSB said.
A former prison guard trainee has been sentenced to death for the 2019 execution-style killings of five women inside a Florida bank.
Florida coach Billy Napier is getting a fourth season to try to get the Gators back to their winning ways.
A Florida man has filed a federal lawsuit against Jacksonville sheriff's officers who severely beat him last year after he ran from a traffic stop.
The Marion County Sheriff's deputy told authorities that he accidentally shot and killed his girlfriend while cleaning his gun.
The American Automobile Association said this is a dangerous time of year for young drivers.
An Immigration and Customs Enforcement officer shot a man Wednesday night in north Minneapolis after allegedly being attacked by men with shovels during an arrest operation, three U.S. officials told CBS News.
Five congressional Democrats say they have received inquiries from the DOJ after they appeared in a video urging members of the military not to follow "illegal orders" — a move the lawmakers allege is political intimidation.
The attack on an alleged drug-smuggling boat from Venezuela killed 11 people in September.
Jonathan Ross, who shot Renee Good in Minneapolis last week, suffered internal bleeding after the incident, two officials said, though it's not clear how extensive the bleeding was.
The FBI's search is part of a probe into a federal employee suspected of mishandling classified information, Attorney General Pam Bondi said.
On Facing South Florida, Jim DeFede spoke with Miami Herald Latin America reporter Antonio Maria Delgado about Delcy Rodríguez's growing control in Venezuela.
On Facing South Florida, Jim DeFede speaks with former interim Venezuelan president Juan Guaidó about Nicolas Maduro's capture.
In a special live episode, Jim DeFede brings us the latest developments and the fallout following the Saturday morning strikes.
Jim Defede's guest this week on Facing South Florida is James Fishback, a Republican candidate for the Florida governor's office.
Guest host Lauren Pastrana is joined by Ron Book, chairman of the Miami-Dade Homeless Trust.
The largest nurses strike ever in New York City is underway as thousands of NYSNA members walk off their jobs at major hospitals.
After the ACA tax credit lapsed in December, enrollees are opting for less robust health plans or dropping coverage altogether.
New research recommends against drinking coffee or tea served by airlines, urging travelers to stick to bottled water.
In his new wellness book, "Eat Your Ice Cream," Dr. Ezekiel Emanuel goes beyond the basics of eating, exercise and sleep, to the importance of being happy, social engagement, and recommended behaviors (like "don't be a schmuck") that can benefit longevity.
If you don't feel well, particularly if you have a fever and worsening symptoms, Dr. Glazier says, skip the get-together.
These gifts from Stanley, Apple, AllTrails and more won't bust your budget.
From top-rated smart mugs to cold brew starter kits, we've rounded up the coffee lover presents to gift this Christmas.
Just in time for the holiday season, Nintendo has released Nintendo Switch bundles and special editions.
For that authentic grilling experience, you can't beat a charcoal grill. We've rounded up the best grill options.
Discover the best tech gifts during the 2024 holiday season that your friends and loved ones will absolutely adore.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Florida insurance policyholders could be seeing some form of relief in their wallets thanks to market reforms made statewide, Gov. Ron DeSantis said.
The company said Tuesday that 85% of its retail products and "nearly all" of its school offerings are already made without "certified colors."
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Another allegation against Busfield was reported to law enforcement the same day he turned himself in, according to a court filing.
In a video provided to TMZ on Tuesday, Timothy Busfield said the allegations "are all lies."
Scott Adams, the cartoonist who created the "Dilbert" comic strip, has died at the age of 68, his first ex-wife revealed on Tuesday.
From historic wins to powerful speeches, here are the highlights and most memorable moments from the 2026 Golden Globes.
Here is everything you need to know about how to watch and stream the 2026 Golden Globes.