Several So. Florida Companies Turn To Video Customer Service
There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
Watch CBS News
There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
Don't know what is opened or closed on Martin Luther King Jr. Day?
A food company issued a recall for it's chopped Twix candy due to an issue over a warning on the label.
A food company is recalling more than 850 pounds of beef and chicken that were distributed in Florida.
Furniture retailer IKEA has issued a recall which may interest parents of babies.
While there are some companies where perks cap out at free coffee, there are other places where workers are showered with luxuries including on-site massages, getaways and free food stipends.
MorningStar Farms is issuing a voluntary and precautionary recall of some of their products because they may inadvertently contain peanuts.
Over the last two years, all three of the nation's best-selling full-size pickups — the Ford F-150, Chevrolet Silverado and Ram 1500 — have gotten big redesigns. Now it's the Nissan Titan's turn.
With the introduction of an affordable electric car that can go 200 miles on a single charge, General Motors is setting up a showdown with Tesla to sell an electric vehicle to the masses. It may also upstage a car of its own.
Now is the time to fill up at the tank. The average price of regular gasoline nationwide is $2.20 – that's a 27-cent drop per gallon over the last three weeks.
As regulators approved another round of policy "takeouts" from Citizens Property Insurance Corp. on Friday, the state-backed insurer says it can get smaller than previously thought.
Sky is the limit for drones at the International Consumer Electronics Show (CES) this year.
Subaru is recalling thousands of cars and SUVs to fix rusty brake lines that can leak fluid which causes longer stopping distances.
Wet Seal is closing hundreds of stores Wednesday resulting in nearly 3,700 full and part-time workers losing their jobs.
The zoo posted an update to guests on social media saying that they are coordinating with local law enforcement. "Guests may notice increased security presence, including K-9 units," the post on X read, "The safety of our guests, staff, and animals remains our top priority."
Police say this strategy is already having a positive effect.
Within days of their firings, two former federal workers launched a support group for fellow colleagues in the same situation. What started out as 20 people has grown to almost 5,000 members nationwide.
The report said it was an anonymous citizen who went to the Miami police station and told the front desk that there was a beige SUV in their apartment complex that matched the description of surveillance video they saw on the local news.
The Trump administration has proposed the construction of an underground facility to screen visitors to the White House.
In courtroom testimony, Shandelle Maycock recounted the harrowing night her daughter was abandoned in the Everglades, describing the horrors they endured.
A former prison guard trainee has been sentenced to death for the 2019 execution-style killings of five women inside a Florida bank.
Florida coach Billy Napier is getting a fourth season to try to get the Gators back to their winning ways.
A Florida man has filed a federal lawsuit against Jacksonville sheriff's officers who severely beat him last year after he ran from a traffic stop.
The Marion County Sheriff's deputy told authorities that he accidentally shot and killed his girlfriend while cleaning his gun.
Within days of their firings, two former federal workers launched a support group for fellow colleagues in the same situation. What started out as 20 people has grown to almost 5,000 members nationwide.
The Trump administration has proposed the construction of an underground facility to screen visitors to the White House.
Federal Communications Commission Chair Brendan Carr did not name specific networks, but his post included a reference to a Saturday morning Truth Social post from the president.
TSA officers faced their first full missed paycheck Friday.
The State Department is seeking information on Iran's new supreme leader and nine other "key leaders" in the Islamic Revolutionary Guard Corps.
In a wide-ranging CBS News Miami interview with Jim DeFede, Byron Donalds discussed his troubled past, tensions with Gov. Ron DeSantis and his political views.
For the first time, Donalds acknowledges that he didn't just possess marijuana, but that he was also dealing at the time.
The measure was pushed by the Freedom Foundation, a right-wing think tank funded by billionaires, whose intention is to eliminate public sector unions.
Frank Mora noted that the Trump Administration does not want the total collapse of the Cuban government because it could prompt an exodus of refugees from the island to the United States.
Any change to the property tax system would have to be approved by voters in November, and it seemed unlikely the House plan was going to be approved by the Senate.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
A trial has been set in the San Francisco Bay Area for a Florida woman accused of providing a cosmetic injection that killed a woman who was known as a Kim Kardashian lookalike, prosecutors said.
The Sunshine state is on track to be the second-highest, with only nine cases behind Utah, and the numbers lagging by five days.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Florida insurance policyholders could be seeing some form of relief in their wallets thanks to market reforms made statewide, Gov. Ron DeSantis said.
The company said Tuesday that 85% of its retail products and "nearly all" of its school offerings are already made without "certified colors."
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Watch scenes from the performances nominated for best supporting actor at the 98th annual Academy Awards, as well as interviews with the nominees.
A woman was arrested on Sunday for firing multiple shots at the Beverly Hills home of Rihanna, Los Angeles Police Department officials say.
Savannah Guthrie thanked her colleagues for "caring about my mom as much as I do" in her visit to the studio since Nancy Guthrie's disappearance.
A trial has been set in the San Francisco Bay Area for a Florida woman accused of providing a cosmetic injection that killed a woman who was known as a Kim Kardashian lookalike, prosecutors said.
Hillary Knight, Megan Keller and Jack and Quinn Hughes made a surprise appearance during "Heated Rivalry" star Connor Storrie's opening monologue on "SNL."