Several So. Florida Companies Turn To Video Customer Service
There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
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There's nothing like a face-to-face conversation to resolve an issue you're having with a business, or, a call to a company's toll free customer service number to get it straightened out.
Don't know what is opened or closed on Martin Luther King Jr. Day?
A food company issued a recall for it's chopped Twix candy due to an issue over a warning on the label.
A food company is recalling more than 850 pounds of beef and chicken that were distributed in Florida.
Furniture retailer IKEA has issued a recall which may interest parents of babies.
While there are some companies where perks cap out at free coffee, there are other places where workers are showered with luxuries including on-site massages, getaways and free food stipends.
MorningStar Farms is issuing a voluntary and precautionary recall of some of their products because they may inadvertently contain peanuts.
Over the last two years, all three of the nation's best-selling full-size pickups — the Ford F-150, Chevrolet Silverado and Ram 1500 — have gotten big redesigns. Now it's the Nissan Titan's turn.
With the introduction of an affordable electric car that can go 200 miles on a single charge, General Motors is setting up a showdown with Tesla to sell an electric vehicle to the masses. It may also upstage a car of its own.
Now is the time to fill up at the tank. The average price of regular gasoline nationwide is $2.20 – that's a 27-cent drop per gallon over the last three weeks.
As regulators approved another round of policy "takeouts" from Citizens Property Insurance Corp. on Friday, the state-backed insurer says it can get smaller than previously thought.
Sky is the limit for drones at the International Consumer Electronics Show (CES) this year.
Subaru is recalling thousands of cars and SUVs to fix rusty brake lines that can leak fluid which causes longer stopping distances.
Wet Seal is closing hundreds of stores Wednesday resulting in nearly 3,700 full and part-time workers losing their jobs.
Bad Bunny delivered a historic performance at the Levi's Stadium in Santa Clara, California, for the 2026 Super Bowl halftime show.
Relatives are questioning the use of deadly force after deputies responded to a mental health crisis call, as state officials launch an investigation.
Miami airport sees a surge in Valentine's Day flower imports, as demand outpaces rising tariffs and shipping costs, officials report.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
Alexander Vindman spoke to CBS Miami's Jim DeFede on Sunday's Facing South Florida now that he is running for U.S. Senate in Florida.
In courtroom testimony, Shandelle Maycock recounted the harrowing night her daughter was abandoned in the Everglades, describing the horrors they endured.
A former prison guard trainee has been sentenced to death for the 2019 execution-style killings of five women inside a Florida bank.
Florida coach Billy Napier is getting a fourth season to try to get the Gators back to their winning ways.
A Florida man has filed a federal lawsuit against Jacksonville sheriff's officers who severely beat him last year after he ran from a traffic stop.
The Marion County Sheriff's deputy told authorities that he accidentally shot and killed his girlfriend while cleaning his gun.
President Trump criticized Team USA freestyle skier Hunter Hess after he and other American athletes at the 2026 Winter Olympics shared their thoughts on U.S. politics.
Skier Chris Lillis said he was "heartbroken about what's happened in the United States," while skater Amber Glenn said she "will not just be quiet."
If the June deadline is not met, the Trump administration will likely put pressure on both sides to meet it, Zelenskyy told reporters.
President Trump late Friday addressed a video posted to his social media account that included a racist depiction of Barack and Michelle Obama as apes, telling reporters he didn't see the part that showed the former president and first lady.
The criticism continued even after the White House removed the video after the initial backlash.
Alexander Vindman spoke to CBS Miami's Jim DeFede on Sunday's Facing South Florida now that he is running for U.S. Senate in Florida.
The bill by State Rep. David Borrero would order a study on moving Miami-Dade's Urban Development Boundary (UDB) line and eliminating longstanding safeguards designed to protect the Everglades, requiring any project outside the UDB to receive a two-thirds vote of the County Commission.
Haitian American advocates, like Miami Dade County Commissioner Marlene Bastien, say the move is both cruel and creates a sense of fear in the community.
For more than a year, Gov. Ron DeSantis has said he wants to do away with all homesteaded property taxes, arguing homeowners should not have to pay rent to the government.
Raquel Pacheco said she has "hope" after seeing the worldwide reaction to the video she posted of two Miami Beach police detectives showing up at her house because she had posted a critical comment on Facebook about Miami Beach Mayor Steve Meiner.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
In a new study that could have significant implications for future Alzheimer's treatment, researchers at the University of Miami have successfully figured out how to combat one of the early signs of the neurodegenerative disease.
One patient reports getting stuck with a $2,418 "facility fee" after seeing her doctor. "I didn't even know such a thing existed," she said.
Jimmy Carter made eradicating the Guinea worm a top mission of The Carter Center. Now it could soon become the second disease eradicated in history.
The House's Health Care Facilities & Systems Subcommittee approved the bill which also changes multiple laws and restrictions involving nursing homes, dental hygienists, and registered nurses.
These gifts from Stanley, Apple, AllTrails and more won't bust your budget.
From top-rated smart mugs to cold brew starter kits, we've rounded up the coffee lover presents to gift this Christmas.
Just in time for the holiday season, Nintendo has released Nintendo Switch bundles and special editions.
For that authentic grilling experience, you can't beat a charcoal grill. We've rounded up the best grill options.
Discover the best tech gifts during the 2024 holiday season that your friends and loved ones will absolutely adore.
A lawsuit filed late last month took Chicago-based McDonald's to task over the McRib sandwich, calling its name a form of false advertising.
Florida insurance policyholders could be seeing some form of relief in their wallets thanks to market reforms made statewide, Gov. Ron DeSantis said.
The company said Tuesday that 85% of its retail products and "nearly all" of its school offerings are already made without "certified colors."
Less than two days after Delta Air Lines offered $30,000 to each passenger on board the flight that crashed and flipped in Toronto on Monday afternoon, the company is facing its first two lawsuits in the incident — and they likely won't be the last.
Activists are calling for a nationwide boycott of Target stores following the company's decision to roll back its diversity, equity and inclusion initiatives.
Bad Bunny delivered a historic performance at the Levi's Stadium in Santa Clara, California, for the 2026 Super Bowl halftime show.
Reactions poured in when Bad Bunny was named Super Bowl halftime headliner, with some praising and others criticizing the choice.
Brad Arnold, the founder and lead singer of the 3 Doors Down has died following "his courageous battle with cancer," the rock band announced Saturday on social media.
Bad Bunny took the stage at halftime for the 2026 Super Bowl. Here's who else performed at Super Bowl 60.
Don't miss the 2026 Winter Olympics opening ceremony. Here's how to watch live, stream for free and catch replays.