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• Sep 23, 2019

Man relieved of $1.7 mllion debt relief

An update on the story of Alexis Hernandez, who fought to survive after an explosion only to be hit with a $1.7 million medical debt for his treatment at a burn center in Brooke Army Medical center. While his debt was finally waived after the story and urgings of legislators, others with similar stories still face their huge medical bills. Anna Werner reports

• Jul 23, 2021
• 06:08

COVID long-haulers may face financial hurdles

Some long-haulers suffering from long-term coronavirus symptoms are now facing financial challenges as well. Anna Werner spoke with several people who faced challenges getting disability and health care coverage.

• Jun 29, 2021
• 06:55

Some Cologuard users hit with unexpected high bills after cancer test

"I am mad because I pay so much every month for this insurance," on Cologuard user told CBS News. "I just feel like I'm really getting raked over."

• Jun 29, 2021

Man billed $1.7 million by government for life-saving burn treatment

"I never expected, never in my life to live through something like this," Alexis Hernandez told CBS News' Anna Werner.

• Apr 7, 2021

Company pauses plan to send 9,000 back to office after pushback

Epic Systems, a medical records software company, "is going to have to adhere by the same rules as everyone else," a local official said.

• Aug 10, 2020

COVID-19 tests should be free, but these people still got big bills

People returning to their jobs could wind up having to pay for COVID-19 tests, experts warn.

• Jul 10, 2020

His coronavirus test wasn't processed, but he got billed $9,000

Congress passed a law making coronavirus tests free, but all costs may not be covered by all insurers.

• Mar 31, 2020

Alabama couple struggling after hospital sues over medical debt

KC and Daryl Roberts were paying what they could each month toward the more than $30,000 hospital bill.

• Feb 20, 2020

Woman fighting with insurance for follow-up breast cancer tests

Mammograms can save lives, but in some cases, insurance companies are refusing to cover follow-up tests ordered by doctors.

• Dec 4, 2019

Women shocked by "hidden" cost of mammograms

Health insurance covers mammograms every one to two years, but many women often need secondary tests that aren't covered

• Oct 31, 2019

Man drives five hours for surgery insurance won't cover

Around the country, middle-class Americans with high-deductible insurance plans are heading to dozens of cash-based surgery centers

• Oct 11, 2019

Regulators want to change law after CBS News report

"After hearing about — and resolving — a recent issue, we know that if it could happen to one consumer, it could happen to others"

• Oct 10, 2019

Even with insurance, woman hit with $40,000 in medical bills

When Molly McKenna went to a clinic in agonizing pain, doctors told her it was an emergency. Only later did she learn much of her treatment was out-of-network

• Oct 1, 2019

How to find out health care costs in advance

How much will that cost? Why did that cost so much? Always ask. Take notes, take names, take numbers

• Sep 27, 2019

Man hit with $650,000 in medical bills finally gets relief

Frank Esposito was hit with $650,000 in medical bills after his insurance company said his surgery didn't qualify as an emergency

• Sep 25, 2019

Medical bills jump from $220 to $4,000 a month – for treatment her life depends on

"I was like, how is this even possible?" one patient said of the unpredictable charges

• Sep 25, 2019

She needed two rounds of ultrasound exams. Why did one cost 10 times more?

Medical prices vary greatly, even within the same city. "It's either unethical or dishonest," said one patient hit with a surprise bill

• Sep 24, 2019

Ways to save on health care costs

ClearHealthCosts offers some practical tips to help you beat back your health care costs

• Sep 23, 2019

How to read a medical bill or explanation of benefits

An insurance company's "explanation of benefits" often confuses matters more

• Sep 23, 2019

Back surgery saved him from paralysis. Then the bills arrived: over $650,000

Frank Esposito, a tool and die maker from Long Island, New York, drained $49,000 from his retirement account and still owes over $220,000

• Sep 23, 2019

Appealing a claim denial, or how to turn "no" into "yes"

If your insurance company denied a treatment or a medication in advance, and you want help, here's where to start

• Sep 23, 2019

10 steps for appealing a claim or bill

So you got a huge bill, and you're sure there's been a mistake. Here's a step-by-step course of action

• Sep 23, 2019

CBS News investigates lack of transparency in health care prices

"Nothing about the United States' health care system really makes sense," one doctor said

• Sep 20, 2019