Boston's Logan Airport ranks near the bottom in new satisfaction study
BOSTON - A new survey of air travelers does not have good news for Logan Airport.
The J.D. Power study on North American airport satisfaction has Logan fifth from the bottom, with a below-average score.
The survey looked at several categories including security, baggage claim and terminal facilities. Logan's "spaceship"-like Terminal E expansion opened to the public in August.
The only airports of comparable size scoring below Logan were Fort Lauderdale-Hollywood, Seattle-Tacoma, Toronto and Newark.
Detroit's airport came in first place. Click here for more on the story.
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