United CEO 'Ashamed' About Passenger's Removal
United Airlines CEO Oscar Munoz says he felt "ashamed" watching video of a passenger being dragged off a United Express flight and has promised to review the airline's passenger removal policy.
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United Airlines CEO Oscar Munoz says he felt "ashamed" watching video of a passenger being dragged off a United Express flight and has promised to review the airline's passenger removal policy.
In his most contrite apology yet, Oscar Munoz said Tuesday that no one should be mistreated that way. He described the removal by airport police as "truly horrific."
United CEO apologizes for treatment of passenger dragged off plane, saying "No one should ever be mistreated this way."
The CEO of United Airlines' parent company is supporting the way his employees handled an incident with a passenger who did not want to go after being asked to leave a plane on Sunday night at Chicago's O'Hare Airport.
Video of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday on social media, and a spokesman for the airline insisted that employees had no choice but to contact authorities to remove the man.
A man traveling on United Airlines flight 3411 from Chicago to Louisville was removed by force when the flight was oversold Sunday night.
Two teenage girls were barred by a gate agent from boarding a United Airlines flight from Denver to Minneapolis on Sunday because they were wearing leggings, according to a spokesman for the airline.
United Airlines is looking into a bizarre incident that happened in Austin that ended with the airline having to remove a pilot from her flight.
United Airlines says all of its domestic flights are grounded on Sunday because of a computer problem.
The man was found unharmed after the United Express flight from Charlotte, North Carolina, landed Sunday at Dulles International Airport outside Washington, D.C.
A United Airlines flight from Houston to Ecuador has returned to Houston Bush Intercontinental Airport amid reports of a passenger stowed in the cargo area of the plane.
Authorities say the passengers have been safely evacuated from a United Express plane after its nose gear collapsed when it landed at San Antonio International Airport.
Authorities say a woman jumped from an emergency exit door on a flight after it landed at a Texas airport and took off running toward the terminal before she was caught.
As each suitcase climbs up a conveyor belt into a plane, a computer verifies that it actually belongs on that flight. If one bag does not belong, a light flashes and the belt stops. This is the future of baggage handling.
The president and No. 2 executive at American Airlines is leaving to take the same job with rival United Airlines.
United Airlines says one of its flight attendants intentionally deployed the emergency evacuation slide on an airplane after it had landed at Houston's Bush Intercontinental Airport.
A United Airlines pilot accused of operating brothels in Houston made a court appearance today.
The CEO of United Airlines, who has been on medical leave since suffering a heart attack in October, underwent a heart transplant on Wednesday. The airline said that he is recovering.
United Airlines is bringing back free snacks for economy-class passengers in February.
American Airlines is changing its frequent flier program, becoming the latest carrier to have passengers earn miles based on how much they spend rather than how far they fly.
The new CEO of United Airlines faces a daunting list of problems he must fix, including late flights and technology that too often suffers embarrassing outages.
United Airlines abruptly replaced its CEO as a federal investigation continued into whether the airline gave preferential treatment to the former chairman of the agency that operates the New York-area airports.
Mergers have reduced nine large U.S. airlines to four, with the result that travelers are increasingly finding their home airport dominated by just one or two players.
A United Airlines captain threw bullets in a trash bin and later flushed them down a toilet on board a flight he was piloting to Germany.
This comes after news last week, the government was looking into whether the airlines are price-fixing.
James Higginbotham was found dead in a mountainous area outside Kyoto by a volunteer search-and-rescue group, his mother said.
A Flood Watch is in effect until 4 p.m. on Sunday.
Bueckers tied Ogunbowale's franchise record of 14 assists in a game.
Officials expand rail service and increase law enforcement presence as visitors begin filling the region ahead of tournament play.
The wrongful death filing alleges the nightclub let patrons bypass security for a fee, creating unsafe conditions the night Joseph Gray was killed.
Follow our live blog for updates from the courtroom.
James Higginbotham was found dead in a mountainous area outside Kyoto by a volunteer search-and-rescue group, his mother said.
A Flood Watch is in effect until 4 p.m. on Sunday.
Organizers postponed Taco Fest North at Epic Central in Grand Prairie because of expected rain and lightning, moving the event to Sunday, June 7.
Bueckers tied Ogunbowale's franchise record of 14 assists in a game.
Drivers towed from a Fort Worth CVS may be eligible for refunds after an I-Team investigation found questions over whether the tow company had authorization to operate in the lot.
Before striking a pipeline, causing a natural gas leak and subsequent explosion, an engineering firm did follow proper protocol to begin work at a Dallas apartment building.
A North Texas foster family says a legal gray area in Texas' Baby Moses law led to the child being returned to biological relatives.
As he battles terminal cancer, a Fort Worth fire captain says the state's workers' comp system has failed him — and he's far from alone.
A Kennedale couple says their leased solar panels stopped producing power and became a costly burden after years of unfulfilled promises.
Dallas Mayor Eric Johnson said relocating to another downtown building would cost much less than repairing the current Dallas City Hall. "The numbers have now been proven multiple times to be accurate, and it would be very costly to stay, and so I would be in favor, for sure, of us saving the taxpayers considerable money by leaving this obsolete building," said Johnson. He also says that deals have not yet been finalized for the Mavericks and Stars. "The Valley View site that the Mavericks are looking at, it's in Dallas, that's a good thing," Johnson said. "Let's start with that. But as far as the Stars are concerned, that negotiations from my understanding, it is a letter of intent. It is not a final deal. It's a step, but not a final step."
Gov. Abbott spoke on efforts to control the screwworm after the flesh-eating parasite was found in Texas.
The FDA is moving ahead with a safety study of the abortion pill mifepristone, a senior FDA official confirmed to CBS News, a step that could create a path for the Trump administration to restrict access to the medication.
A man who pleaded guilty to participating in the Jan. 6 riot as a 19-year-old — and later described the events of that day as a "disgrace" — now works for the Defense Department.
There's been no word yet on if the Kennedy Center plans to remain open after July 5. It was to be closed for two years for extensive repairs beginning this summer.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
The FDA is moving ahead with a safety study of the abortion pill mifepristone, a senior FDA official confirmed to CBS News, a step that could create a path for the Trump administration to restrict access to the medication.
The head of the World Health Organization says Ebola has killed at least 7 people in Congo, but the U.N. agency says it knows the epidemic "is much larger."
The most recent week of data from Dallas County Health and Human Services shows a 50% increase in positive flu cases.
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
At least 80 deaths have been reported in a new Ebola disease outbreak in Congo and Uganda, authorities said.
After sharing management of the arena for decades, the Mavericks are now in full control.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
Expensive tickets, trouble getting visas and anti-American sentiment may all be contributing to underwhelming demand.
Herring said that in the year before tariffs, used car sales were just under half of his business at his dealership in Irving; Now, they are nearly 75 percent.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
Bueckers tied Ogunbowale's franchise record of 14 assists in a game.
Teagan Kavan struck out five in the final two innings to back a strong start from Citlaly Gutierrez, and Kayden Henry homered to lead Texas to a 4-1 victory over Texas Tech at the Women's College World Series for a second straight national championship.
Alec Burleson drove in three runs, Andre Pallante threw 5 2/3 innings of one-run ball, and the St. Louis Cardinals defeated the Texas Rangers 5-3.
"Guys, I don't know if you figured it out yet, but the knives are out for our city," said Dallas Mayor Eric Johnson.
The Dallas Stars have taken a major step toward leaving Downtown Dallas.
Anthony Head played librarian and mentor Rupert Giles in "Buffy the Vampire Slayer" and recently appeared in "Ted Lasso."
Peabo Bryson, a two-time Grammy-winning singer and songwriter known for Disney movie hits "Beauty and the Beast" and "A Whole New World," has died at age 75.
President Trump said he is considering replacing the Freedom 250 concert series with a rally after many artists dropped out.
Sonny Rollins, the legendary tenor saxophonist known for his bold tone and constant experimentation, has died at 95.
The American Music Awards celebrate fan favorites in the music world and feature performances from multiple artists.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.