Southwest says holiday debacle will cost it $800 million
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
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Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
Abbigale Jardine now has more tools than she ever thought she'd need on the road. After dangerous and deadly floodwaters swept over her street, trapping and even killing one driver, her mom now makes her keep a hammer in her car just in case she needs to break the window to get out.
The lights are back on as of Thursday night for hundreds of Clarksburg neighbors who have been in the dark since New Year's Eve.
Constant rain in Nevada County had emergency management on high alert. The county reported downed trees and full creeks and rivers Thursday, but thankfully, damages were minimal. Nevada County crews are working hard to mitigate flooding.
In some places, downed trees are still blocking streets.
Placerville was pelted Wednesday. The downpour from the atmospheric river hit city streets, and a lightning show lit up the sky with thunder all around.
Wild wind and heavy rain snapped trees and power poles in Sacramento on Wednesday. It was a race against time as SMUD worked to fix lines and restore power before Thursday's wet weather, but it might be too late to help neighbors still in the dark.
With another major storm moving through Northern California, officials are keeping a close eye on burn scars for possible debris flows.
Day three of trying to get answers for CBS Sacramento viewers continued Tuesday, with more questions left unanswered about levee breaks and two holes on land owned by private farmers along the Cosumnes River.
Hit hard by New Year's day storms, Sacramento County is bracing for Mother Nature to put a target on its back once again. Parts of the county are still flooded as Wednesday's storm brews, predicted to be stronger than the first round.
Danielle Reed with the nonprofit Hope for Horses showed CBS13 the soggy ground at Reebok Ranch in Galt where they're doing everything they can to keep the horses safe from the storms.
Agencies across California are scrambling to batten down the hatches before Wednesday's major storm and to restore power to powerless areas before this next wave of weather hits.
Preparations were underway for residents in Placerville ahead of Wednesday's rainstorm.
The powerful New Year's Eve storm caused widespread outages, massive flooding and downed trees.
A record-setting winter storm pushed many Northern California counties to the brink and forced some to declare local emergencies — but what do those declarations really do?
During severe storms, utility companies prioritize power for schools hospitals and customers' medical needs, but one local mobile home park's power was out for too long and the equipment necessary to keep some residents alive failed.
From floodwaters to no power, people are wondering when help will arrive.
Even during nightfall, the cleanup continued as a group sawed and raked around a fallen tree blocking the street.
Sha'Kyra Aughtry is being called an "angel" on social media for saving 64-year-old Joe White during the powerful blizzard in Buffalo, New York. Yvonne White, Joe's sister, shares her reaction to Sha'Kyra's generosity on CBS News.
As a winter storm rolls out, more precipitation is on the way later this week.
Carrier cancelled more than 60% of its flights Tuesday after giant winter storm, with federal airline regulators pledging to investigate.
Even in pummeled Buffalo, N.Y., the mercury is expected to rise above freezing soon. But many travel nightmares persist.
Dec. 23 was "the worst day of the entire year for cancellations," said Scott Keyes, the founder of Scott's Cheap Flights.
Buffalo was struggling to cope with its worst storm in years. The massive system is expected to claim more lives after trapping some residents in frigid homes and cars.
United Airlines alone has issued travel waivers for more than 142 cities due to an impending storm.
