Last Updated Oct 7, 2010 4:25 PM EDT
(Episode 595; 10 minutes 47) Many sales conversations fail because you ask a dumb question along the way - something that gives your prospect the opportunity to stop your call dead in its tracks.
Art Sobczak from Business by Phone takes us through five of these questions in this edition of BTalk. Some of these might surprise you. You might use them yourself. Some people are even trained to ask some of these questions.
- Are you having any problems now?
- What are your needs?
- Is there anything else?
- What do you like best about your present supplier?
- How's everything going with them?