Verizon customers report phone outages, with devices limited to SOS mode
In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
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In responses to customer complaints on social media, Verizon said Saturday it was aware of a "software issue impacting wireless service for some customers."
Verizon customers reported their mobile phone service was down in cities across the U.S., giving them only SOS mode.
Beyoncé announced she's dropping a new album, minutes after starring in a clue-laden Verizon commercial about "breaking the internet" aired shortly after the 2024 Super Bowl halftime show.
Verizon revealed that the outages stemmed from a fiber issue at around 4:45 p.m.
Deputies were led straight to a man believed to have committed grand theft after he stole cell phone tower batteries, unknowingly equipped with G.P.S. tracking technology.
Verizon on Tuesday said installation for its 5G home broadband service, Verizon 5G Home, will start Oct. 1, with service to begin once the installation is complete. Customers in Houston, Indianapolis, Los Angeles and Sacramento, California, can start ordering the service, which costs $50 for Verizon Wireless customers and $70 for those who aren't.
Some firefighters battling the Mendocino Complex Fire say things were made worse when Verizon Wireless knowingly slowed down their mobile devices, hurting their efforts to battle the blaze. Stacey Butler reports.
Tens of thousands of dollars' worth of iPhones were stolen.
The Yahoo and AOL brands are expected to survive.
Verizon has cut jobs in stores across the country as it deals with increasing competition in the wireless industry.
The price restructuring may be a better deal for some customers, depending on their data plan.
The company says it inherited the problem during its $10.5 billion acquisition of Verizon's FiOS systems.
Frontier took over from Verizon in Long Beach on April 1.
A Verizon spokeswoman said the company is aware of the outage and is looking into correcting it.
More than 100 upset homeowners gathered at a town hall in Laguna Hills Tuesday evening to protest a planned cell phone tower in their neighborhood that they say was illegally approved.
There is a communications meltdown in Santa Monica where over 80,000 Verizon telephone lines have been down for over 24 hours, affecting businesses.
Federal regulators have cited the owner of one of the largest skyscrapers in the city of Los Angeles over fluorescent lights that are apparently causing interference with cellphones.
T-Mobile US Inc., the country's fourth-largest wireless carrier, is aiming to lure subscribers from rivals by paying the fees required to break their service contracts.
Democratic Sen. Dianne Feinstein spoke to reporters Thursday after the Obama administration defended the National Security Agency's need to collect the records.
Police are seeking information from residents about a former Verizon services installer suspected of burglarizing at least two homes.
"Jenny from the Block" wants the block to buy Verizon phones from her.
Concertgoers and sports fans can now send photos and post video to social media sites thanks to a free Wi-Fi service that's being launched at STAPLES Center.
Concerned residents of Rancho Cucamonga are sounding off about the installation of a Verizon Cell Phone Tower at Sacred Heart Parish School.
Gov. Jerry Brown announced Friday that he had signed a bill curbing regulatory oversight of phone calls made over the internet.
A man that neighbors say exposes himself to children, yells racial slurs and goes on unhinged rants is continuing to terrorize a Reseda neighborhood, they allege.
Aerial images showed drivers stuck on the freeway, with some driving across shoulders and over curbs to get to nearby off-ramps.
Forward progress was stopped by 7:04 p.m.
The hiker was identified only as a male.
The bear was spotted in aerial images around 5:30 p.m.
The budget carrier Spirit Airlines is ceasing operations after failing to land a $500 million bailout from the Trump administration.
A man that neighbors say exposes himself to children, yells racial slurs and goes on unhinged rants is continuing to terrorize a Reseda neighborhood, they allege.
Aerial images showed drivers stuck on the freeway, with some driving across shoulders and over curbs to get to nearby off-ramps.
Forward progress was stopped by 7:04 p.m.
Cherie DeVaux became the first woman to train the winner of the opening leg of the Triple Crown.
An initial burglary alarm call went out to the Los Angeles Police Department around 9 p.m. to a home in the 1600 block of Blue Jay Way.
The Los Angeles Police Department was in pursuit of assault with a deadly weapon suspects.
Los Angeles mayoral candidate Spencer Pratt lashed out at his opponents in a new attack ad.
Police evacuated Terminal 2 at LAX amid a suspicious package investigation.
The California Attorney General and the Department of Public Health filed a complaint against the makers of kratom, a drug that has been linked to fatal overdoses in LA County.
Following the Orange County death of victim Ed Ashman on Thursday, new charges of involuntary manslaughter for the teen's mother were announced by the DA on Friday.
Ocean experts say to expect more shark sightings through the summer. "It is gearing up to be a sharky summer," said Chris Lowe, the director of the Shark Lab at California State University, Long Beach.
The redesignation of All American Way to Charlie Kirk Way is "in honor of slain activist Charlie Kirk," according to Westminster City Council documents. The name change was approved by the city council in a 4–1 vote last fall.
The crash happened at around 11:50 a.m. near Newland Street, police said.
Evacuation warnings were lifted on Sunday morning, firefighters said.
The Sunshine Motel, at 570 N. H Street, was also found to be unsafe due to health and safety violations and was red-tagged for closure.
The Ontario Tower Buzzers teamed up with a pair of kids from the Make-A-Wish foundation to design unique jerseys for the Minor League Baseball team.
A 3.4-magnitude earthquake struck near the Riverside-San Bernardino county line on Wednesday night, which was then followed by a smaller 2.7-magnitude aftershock.
Police say that the driver of a Honda Civic lost control of their car, which veered off the side of the highway and rolled to the bottom of a steep embankment in Lake Elsinore on Wednesday afternoon.
A San Bernardino County high school coach was arrested for allegedly sleeping with a 15-year-old girl he met at a water polo match in October last year, police said.
Cherie DeVaux became the first woman to train the winner of the opening leg of the Triple Crown.
The budget carrier Spirit Airlines is ceasing operations after failing to land a $500 million bailout from the Trump administration.
LeBron James had 28 points and the Los Angeles Lakers eliminated Houston with a 98-78 win in Game 6 of their Western Conference first-round playoff series by holding the Rockets to a season low in points.
Negotiations over a $500 million dollar government aid package for Spirit stalled after bondholders balked at the terms.
The Kentucky Derby saw a field of 18 horses Saturday in the first leg of the 2026 competition for horse racing's Triple Crown.
Los Angeles mayoral candidate Spencer Pratt lashed out at his opponents in a new attack ad.
Negotiations over a $500 million dollar government aid package for Spirit stalled after bondholders balked at the terms.
Top gubernatorial candidates met onstage at the CBS California Governor's Debate on April 28. Here are the highlights.
A federal appeals court rejected the Trump administration's policy of making immigrants subject to mandatory ICE detention without bond, including those who have lived in the U.S. for years.
Former FBI Director James Comey is again facing federal charges after the government's previous case against him was dismissed.
Voters in California may soon decide on a ballot measure that seeks to help the state's middle class afford to buy a home, by establishing a $25 billion loan program that would provide down payment assistance.
Some Trader Joe's shoppers will get a payout after a lawsuit alleged that the retailer's customer receipts put shoppers at risk of ID theft.
California Attorney General Rob Bonta and local prosecutors urged parents to check their children's e-bikes, saying some of the vehicles may be motorcycles or mopeds capable of high speeds.
San Francisco officials said Tuesday that the city has filed a lawsuit against leading manufacturers of ultra-processed foods, accusing them of producing products linked to serious health issues and alleging that the companies knowingly made the foods addictive.
A bill that would reverse a 25% tax increase on California's legal cannabis industry is heading to Gov. Gavin Newsom's desk, after being approved by the legislature.
An unlicensed cosmetologist from Florida has been found guilty in a California court for providing an injection that killed a model who was known as a Kim Kardashian lookalike, prosecutors said.
LA County public health officials issued a bacteria warning at several beaches as a potentially record-breaking heat wave arrives in Southern California.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Tests of dozens of baby formulas by Consumer Reports found that nearly half contained potentially dangerous chemicals.
Voters in California may soon decide on a ballot measure that seeks to help the state's middle class afford to buy a home, by establishing a $25 billion loan program that would provide down payment assistance.
Some Trader Joe's shoppers will get a payout after a lawsuit alleged that the retailer's customer receipts put shoppers at risk of ID theft.
California Attorney General Rob Bonta and local prosecutors urged parents to check their children's e-bikes, saying some of the vehicles may be motorcycles or mopeds capable of high speeds.
A home-based food movement has been heating up in California, with home cooks turning their beloved family recipes into small businesses.
More than a dozen cities and counties across California were given a "final warning" from state officials Wednesday, saying they have failed to properly plan for additional new homes amid the state's lack of affordable housing.
Cherie DeVaux became the first woman to train the winner of the opening leg of the Triple Crown.
LeBron James had 28 points and the Los Angeles Lakers eliminated Houston with a 98-78 win in Game 6 of their Western Conference first-round playoff series by holding the Rockets to a season low in points.
The deal merged Major League Pickleball and the Carvana PPA Tour, two of the nascent sport's most active entities, under one company, Pickleball Inc.
The Kentucky Derby saw a field of 18 horses Saturday in the first leg of the 2026 competition for horse racing's Triple Crown.
Nkosi Tafari headed in Son Heung-Min's free kick in second-half stoppage time and LAFC beat Toluca FC 2-1 in the first leg of the CONCACAF Champions Cup semifinal.
Just a week after the two-weekend Coachella Music Festival left Indio, the Empire Polo Club grounds were flooded by country music fans for Stagecoach. Police arrested 119 people during the three-day event, most of whom were arrested for possession of alcohol under 21 years of age.
The Stagecoach Music Festival was evacuated on Saturday night due to extreme winds blowing in the area.
Jake was at the funeral for one of his closest friends when he learned of his parents' deaths, he said.
During a court appearance on Thursday, Los Angeles County prosecutors said that singer D4vd, who was charged with murder in connection with the death of 14-year-old Celeste Rivas Hernandez, had a "significant amount" of child pornography on his cellphone.
Michael Tilson Thomas, the 12-time Grammy Award winning composer and famed conductor who led the San Francisco Symphony for a quarter century, has died.
Neighbors are frightened as the crude, disruptive behavior of a Reseda man continues to escalate. Brittney Ermon reports.
A cooldown is expected in the first week of May in Southern California. Dani Ruberti reports.
Evil Cooks taquería in Los Angeles features truly unique, non-traditional Mexican eats.
AAA Westways Magazine’s Editor in-Chief, Jim Benning, shares where to stay, and what to do for a Laguna Beach weekend getaway.
Spirit Airlines announced early Saturday morning that it was ceasing operations after the budget carrier failed to secure a $500 million federal bailout.
Widely considered the greatest architect of his time, Frank Gehry helped shape Los Angeles' skyline.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
The Franklin Fire in Malibu quickly grew overnight and threatened several homes. Evacuation orders were issued and Pepperdine University instructed students to shelter in place.
Several people have been injured and multiple homes burned after the Mountain Fire broke out Wednesday morning in Ventura County, burning over 10,000 acres within hours.