Peoria Woman Receives Unemployment Benefits Card For Mom Who's Been Dead Two Years
"If we're just wasting more money by creating these beautiful IDES, cards and mailing them out across our state, it's ridiculous," Cindy Pille said.
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"If we're just wasting more money by creating these beautiful IDES, cards and mailing them out across our state, it's ridiculous," Cindy Pille said.
As many wait for unemployment benefits or the debits cards they need to access that money, it turns out some people are getting those cards in the mail when they never even applied for unemployment.
Many jobless Illinois workers have taken advantage of the state's new feature in which they can skip countless calling and long hold times and let someone from the state's Department of Employment Security call them back. The problem is, some wait times have turned into days.
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A new audit of the Illinois Department of Employment Security reveals systemic failures long before the COVID-19 pandemic hit.
"And you know, four hours later here I am."
Microsoft has launched a new program to help people get back to work.
CBS 2's dozens of reports raised questions about IDES' overwhelmed system and uncovered how, in case after case, people were unable to successfully file for unemployment or get their benefits for months
With millions unemployed, how do you address a layoff in a job interview?
People with jobs email the CBS 2 Investigators all the time saying they've been approved for unemployment benefits.