Businesses Using Controversial Tactics To Thwart Online Complaints
Customer reviews carry a lot of weight, so some businesses are using a controversial new tactic to avoid getting any negative feedback online.
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Customer reviews carry a lot of weight, so some businesses are using a controversial new tactic to avoid getting any negative feedback online.
Bridj crunches commuter data to determine its routes along with information from its riders.
Jeff Kinney and his wife are converting the site of an abandoned general store in Plainville, Massachusetts, where Kinney and his wife live.
"I think it's a good idea if people look in their medicine cabinets at least once a year," said Dr. Nancy Keating.
What's the best way to get rid of all those germs on your cell phone?
The Massachusetts restaurant that claims to have invented fried clams is celebrating its 100th anniversary.
Several hummus and dip products sold in Massachusetts have been recalled because of a possible health risk.
A Michigan business is recalling about 1.8 million pounds of ground beef products sold for restaurant use in four states that may be contaminated with the bacteria E. coli.
"If we got down to $75 on crude oil, you would see a U.S. national average of say, $2.50 a gallon. I think it's very possible," John Kilduff told WBZ NewsRadio 1030.
Many shoppers head to the outlets looking for a bargain. But a group of U.S. senators is not convinced the deals are so great.
AAA Southern New England reports Monday that self-serve regular dropped 2 cents in the past week to an average of $3.66 per gallon.
A new service will hang up the phone if it detects a robocaller.
Massachusetts lawmakers are backing a measure that would allow winemakers to ship their products directly to the state's consumers.
Mercedes-Benz is recalling more than 284,000 C-Class cars in the U.S. and Canada because the rear lights can fail.
BMW is recalling more than 156,000 cars and SUVs in the U.S. because the engines can lose power or stall.
Boston weather forecast maps show where heavy rain and storms are expected Monday.
Ceddanne Rafaela homered for the third straight game and the Boston Red Sox beat the Los Angeles Dodgers 8-4 to sweep the three-game series.
Michael Thorbjornsen of Wellesley, Massachusetts won his first PGA Tour title at the Rocket Classic on Sunday.
Pan-Mass Challenge riders crossed finish lines in Wellesley and Provincetown, Massachusetts Sunday to raise millions for Dana-Farber. WBZ-TV's Aaron Parseghian reports.
Long Point beach on Martha's Vineyard was closed all weekend after swimmers got caught in a rip current.
Several people in New Hampshire have cyclospora infections linked to Taylor Farms lettuce.
Taylor Farms said none of its branded salads or kits contain the iceberg lettuce associated with the outbreak.
A lettuce supplier to fast-food giant Taco Bell has been linked to a nationwide cyclosporiasis outbreak that has sickened thousands of people, the CDC said.
Massachusetts is reporting cases of cyclosporiasis, a disease caused by a stomach parasite that can lead to "explosive" diarrhea.
Many people fear that a family history of dementia dooms them to inevitably suffer the condition themselves. But a new tool, the Brain Care Score, shows how lifestyle changes can be beneficial, cutting the risk of dementia.
An I-Team investigation into a brazen case of alleged land theft in Concord, Massachusetts has led to criminal charges nearly two years later.
With the Brigham and Women's Hospital nurses strike looming, some parents of newborns in the NICU are sounding the alarm.
A Malden, Massachusetts woman said National Grid took more than $28,000 out of her bank account for a gas bill that she didn't owe.
A Massachusetts family thought their Vrbo stay would be protected after they had to cancel their trip to Hawaii due to severe weather. Now they're out $12,000.
A driver from Southboro, Massachusetts struggled for months to unravel a frustrating mix up with his E-ZPass account.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
Panera Bread is moving its headquarters from St. Louis to Weston, Massachusetts.
Breaking Grounds Cafe, a Peabody, Massachusetts coffee shop known for employing people with disabilities, is closing.
The buildings that house the Somerville Theatre and the Capitol Theatre in Arlington, Massachusetts are for sale.
Golden Temple and Party Favors in Brookline are closing after a combined 100 years in business.
There are no more Hooters restaurants left in Massachusetts.
Beauport, the Sleeper-McCann House has become one of New England's most imaginative seaside estates.
Blending clean modern lines with the warmth of a classic seaside retreat, this stunning North Shore coastal home was designed to feel both elevated and inviting.
Set across thirty acres of rolling lawns, wooded trails, and contemporary outdoor art, deCordova Sculpture Park and Museum invites visitors to experience art in the landscape.
James Beard Award-winning chef and restaurateur Karen Akunowicz has become known for her bold, Italian-inspired cooking and unmistakable culinary voice.
Just a short drive from Newport, the Norman Bird Sanctuary spans 300 acres of fields, forests, and coastal trails with sweeping views and more than six miles of hiking paths.
Ceddanne Rafaela homered for the third straight game and the Boston Red Sox beat the Los Angeles Dodgers 8-4 to sweep the three-game series.
Michael Thorbjornsen of Wellesley, Massachusetts won his first PGA Tour title at the Rocket Classic on Sunday.
Ja'Lynn Polk, the former New England Patriots second-round pick, has decided to retire from the NFL at 24 years old, according to reports.
Andruw Monasterio hit a ground-rule double to lead off the eighth and scored the go-ahead run on Connor Wong's double-play grounder as the streaking Boston Red Sox edged the Los Angeles Dodgers 3-2.
Ceddane Rafaela's go-ahead two-run homer highlighted a five-run seventh inning and the Boston Red Sox rallied after blowing an early lead to beat the Los Angeles Dodgers 9-4 on Friday night in the series opener.
Natick says it is installing a new floating boardwalk across Pickerel Pond.
Rising ocean temperatures are drawing more hammerhead sharks to New England waters, researchers say.
Some of the oldest military veterans in Massachusetts were honored with special flights on Friday in a World War II-era aircraft.
After marrying Taylor Swift and Travis Kelce, Adam Sandler went to Nantucket in search of a basketball court.
An injured hiker had to be carried off a New Hampshire mountain on a stretcher, but that didn't stop her from getting engaged.
