Businesses Using Controversial Tactics To Thwart Online Complaints
Customer reviews carry a lot of weight, so some businesses are using a controversial new tactic to avoid getting any negative feedback online.
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Customer reviews carry a lot of weight, so some businesses are using a controversial new tactic to avoid getting any negative feedback online.
Bridj crunches commuter data to determine its routes along with information from its riders.
Jeff Kinney and his wife are converting the site of an abandoned general store in Plainville, Massachusetts, where Kinney and his wife live.
"I think it's a good idea if people look in their medicine cabinets at least once a year," said Dr. Nancy Keating.
What's the best way to get rid of all those germs on your cell phone?
The Massachusetts restaurant that claims to have invented fried clams is celebrating its 100th anniversary.
Several hummus and dip products sold in Massachusetts have been recalled because of a possible health risk.
A Michigan business is recalling about 1.8 million pounds of ground beef products sold for restaurant use in four states that may be contaminated with the bacteria E. coli.
"If we got down to $75 on crude oil, you would see a U.S. national average of say, $2.50 a gallon. I think it's very possible," John Kilduff told WBZ NewsRadio 1030.
Many shoppers head to the outlets looking for a bargain. But a group of U.S. senators is not convinced the deals are so great.
AAA Southern New England reports Monday that self-serve regular dropped 2 cents in the past week to an average of $3.66 per gallon.
A new service will hang up the phone if it detects a robocaller.
Massachusetts lawmakers are backing a measure that would allow winemakers to ship their products directly to the state's consumers.
Mercedes-Benz is recalling more than 284,000 C-Class cars in the U.S. and Canada because the rear lights can fail.
BMW is recalling more than 156,000 cars and SUVs in the U.S. because the engines can lose power or stall.
Testimony in Lindsay Clancy's trial is finished after jurors in the Massachusetts murder case heard from 85 witnesses.
Massachusetts State Rep. Francisco Paulino has been arrested and charged with pandemic benefit fraud and money laundering.
The man charged with causing a deadly boat crash in Boston Harbor had a blood alcohol level twice the legal limit, a prosecutor said Wednesday.
It costs more for families to live comfortably in Massachusetts than in any other state, according to a recent report.
Air traffic recordings captured a Delta captain alerting air traffic controllers that he was feeling sick and needed to get to a hospital.
In Massachusetts, one high school explained steps it has taken to try and reduce head injuries.
This year, ER visits for tick bites have increased dramatically, corresponding with a new threat: a rise in Alpha-gal syndrome (AGS), where one bite from a lone star tick can make you violently allergic to red meat. How can you best avoid tick bites?
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
Sydney Towle, known for her social media content about living with a rare form of cancer called cholangiocarcinoma, died Wednesday in Bethesda, Maryland.
Massachusetts has seen more than 100 cyclospora cases this summer, with some linked to lettuce.
A windshield replacement error knocked out the safety features in Meg Burke's car. When she paid nearly $500 to get it fixed, she couldn't get Safelite to pay her back, so she called the I-Team's Call for Action.
A man accused of heading up a violent gang is facing witness intimidation charges after he allegedly threatened a Massachusetts State Police trooper.
A young Roxbury mom says her car was supposed to be in an auto repair shop; instead, it was out on the road and it came back with more issues.
The device was found in the shower area of a women's locker room at Mass General Brigham's off-campus research lab facility.
Apartment rental scams are rising in the Boston area, according to the FBI. They said there have been nearly 500 victims.
Barney Frank, a Democrat who represented Massachusetts in Congress for 32 years, has died. He was 86 years old.
Both the Trump and Healey administrations are using government websites to blame each other for the shutdown.
Which party stands to take more of the blame from voters for the government shutdown? Here's what a new poll says.
A UNH Survey Center/Granite State poll shows John Sununu crushing Scott Brown by 23 points among likely primary voters in New Hampshire.
Seth Moulton said he's running against Sen. Ed Markey because "our party leaders are clinging to that old playbook."
The immersive WNDR Museum in Boston's Downtown Crossing is set to close down just two years after it opened.
Panera Bread is moving its headquarters from St. Louis to Weston, Massachusetts.
Breaking Grounds Cafe, a Peabody, Massachusetts coffee shop known for employing people with disabilities, is closing.
The buildings that house the Somerville Theatre and the Capitol Theatre in Arlington, Massachusetts are for sale.
Golden Temple and Party Favors in Brookline are closing after a combined 100 years in business.
Beauport, the Sleeper-McCann House has become one of New England's most imaginative seaside estates.
Blending clean modern lines with the warmth of a classic seaside retreat, this stunning North Shore coastal home was designed to feel both elevated and inviting.
Set across thirty acres of rolling lawns, wooded trails, and contemporary outdoor art, deCordova Sculpture Park and Museum invites visitors to experience art in the landscape.
James Beard Award-winning chef and restaurateur Karen Akunowicz has become known for her bold, Italian-inspired cooking and unmistakable culinary voice.
Just a short drive from Newport, the Norman Bird Sanctuary spans 300 acres of fields, forests, and coastal trails with sweeping views and more than six miles of hiking paths.
Javier Sanoja had three hits and drove in a run, Ryan Gusto limited Boston to four hits in 5 2/3 innings and the Miami Marlins beat the Red Sox 4-0 on Wednesday night.
Boston has won 14 of its last 20 games and taken 3 straight series heading into Wednesday's finale.
With the regular season approaching, it doesn't seem like the New England Patriots and Christian Gonzalez are within striking distance of a new contract.
The rate is much higher than is seen in the general population. CTE is a brain disease linked to repeated blows to the head.
Anthony Seigler hit a go-ahead triple in the ninth inning, and the Boston Red Sox beat the Miami Marlins 4-2.
A blue marlin weighing 1,260 pounds was caught by a charter fishing boat off Massachusetts.
Natick says it is installing a new floating boardwalk across Pickerel Pond.
Rising ocean temperatures are drawing more hammerhead sharks to New England waters, researchers say.
Some of the oldest military veterans in Massachusetts were honored with special flights on Friday in a World War II-era aircraft.
After marrying Taylor Swift and Travis Kelce, Adam Sandler went to Nantucket in search of a basketball court.
