We Pay Them to Be Rude to Us by Peggy Noonan
With the story of JetBlue's Steven Slater taking storm and peaking such high interest, Peggy Noonan gives her opinion and writes about the shift in customer service. Click Here to read her article.
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With the story of JetBlue's Steven Slater taking storm and peaking such high interest, Peggy Noonan gives her opinion and writes about the shift in customer service. Click Here to read her article.
