Gas service restored to over 200 residents after line struck in Lake Dallas, city officials say

After over 10 hours, gas service has been restored to over 200 residents in Lake Dallas after a gas line was struck by a contractor on Monday, city officials said. 

According to the city, a little after 1:20 p.m. on Monday, the line was struck at the intersection of Hundley Drive and Lakeview Drive. The Lake Cities Fire Department responded to the scene within minutes, along with city staff, to assess the damage.

As a result, the intersection was temporarily closed as Atmos Energy secured the gas line.

The city said at least 236 residents were without gas service, as crews remained on scene to repair the line. Atmos said it would send out notifications in the affected areas regarding the restoration process.

This incident comes just a couple of months after a house exploded in the city, injuring a woman, who is suing Atmos Energy.

The city said it understands that residents are concerned about the ongoing gas line replacement work following Monday's incident.

"We understand the frustration residents are experiencing with the ongoing construction throughout the city and acknowledge that the process has not been easy for everyone. We appreciate the community's patience and understanding and hope that the completed infrastructure improvements will ultimately outweigh the temporary inconvenience," the City of Lake Dallas said in a statement on Facebook. 

The city said that at about 11:30 p.m., the gas line was repaired and service was restored to the affected areas. Officials advised that anyone who's still without service contact Atmos Energy. 

Atmos Energy said its crews were communicating directly with customers. 

"The safety of the public, our employees and our system is our highest priority," Atmos Energy said in a statement sent to CBS News Texas. "We would like to thank our customers for their patience and cooperation as we work to restore service as safely and efficiently as possible. Please be aware that our technicians will need to access customers' natural gas meters throughout this process." 

Atmos Energy said customers can expect the following once services are ready to be restored:

• A resident of the home or an authorized representative of the business who is 18 years of age or older must be present. 
• Natural gas piping and appliances must pass a safety check.
• Atmos will need access to your natural gas meter throughout the process.
• If you are not home or at your business when our crews are restoring service, they will leave a door tag with instructions. 

Atmos Energy said customers can visit their website for more information on the service restoration process.