Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
Hertz
Behind the AI tech used to inspect rental vehicles
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
Hertz CEO promises to address false arrests
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
Hertz is selling ex-rental Teslas for cheap, citing pricey maintenance
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
Man claims Hertz falsely accused him
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
Hertz clarifies policy after Puerto Rican man was denied rental car
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Hertz to pay $168M after customers wrongly accused of theft
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO vows to "do right" by customers after false theft reports
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Senators call for investigations into Hertz
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Senators call for Hertz investigation
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators call for probes into Hertz after CBS News reports on alleged false arrests
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
Man arrested on cruise ship is latest to be accused of stealing Hertz car
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
Hertz ordered to release data on number of renters it accuses of theft
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
Hertz customers: We were arrested, jailed over false theft reports
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
Customers allege Hertz had them falsely arrested: "Just terrifying"
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla loses $40B in value after Musk says Hertz deal not "signed yet"
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
Hertz to buy 100K Tesla Model 3 cars in push for EV rentals
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
Hertz sued for not producing receipt that cleared man of murder
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
Nancy Guthrie "still out there," sheriff says, as FBI offers $50,000 reward
Investigators believe the missing mother of "Today" show host Savannah Guthrie is "still out there," but they have not identified any suspects, the sheriff said.
Savannah Guthrie's brother Camron urges Nancy's possible abductor to contact family
Savannah Guthrie's brother, Camron Guthrie, issued a plea Thursday for the return of their mother, Nancy Guthrie, saying in a video to the possible abductor, "we want to talk to you."
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Feds bust "marriage fraud" scheme, 11 people charged
Some spouses obtained military identification cards for Chinese nationals, court documents alleged.
White House launches TrumpRx discounted drug site
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
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U.S. District Judge Jerry Blackwell admonished the Trump administration for what he said was a failure to comply with judicial orders, warning it is "not above the law."
"Tsunami" of immigration cases strains U.S. Attorney's offices across America
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Savannah Guthrie's brother Camron urges Nancy's possible abductor to contact family
Savannah Guthrie's brother, Camron Guthrie, issued a plea Thursday for the return of their mother, Nancy Guthrie, saying in a video to the possible abductor, "we want to talk to you."
White House launches TrumpRx discounted drug site
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
Feds bust "marriage fraud" scheme, 11 people charged
Some spouses obtained military identification cards for Chinese nationals, court documents alleged.
Trump Accounts to get their own Super Bowl ad. Here's a preview.
Super Bowl LX will feature an ad to promote Trump Accounts, a new investment plan to help eligible families save money for their kids.
Weeks after ice storm in northeast Mississippi, 25,000 still without power
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White House launches TrumpRx discounted drug site
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
Trump Accounts to get their own Super Bowl ad. Here's a preview.
Super Bowl LX will feature an ad to promote Trump Accounts, a new investment plan to help eligible families save money for their kids.
Poll: Fewer feel prices rising, but most see a gap between richest, middle class
Poll on the economy and opportunity finds fewer feel prices rising, while most see a gap between the richest and the middle class.
The typical American worker has $955 saved for retirement
Millions of Americans lack access to any type of retirement plan, hampering their ability to save for old age.
As silver prices soar, jeweler Pandora turns to platinum
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White House launches TrumpRx discounted drug site
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
Frustrations from judge, prosecutor in Minnesota boil over amid Trump's ICE surge
U.S. District Judge Jerry Blackwell admonished the Trump administration for what he said was a failure to comply with judicial orders, warning it is "not above the law."
Poll: Fewer feel prices rising, but most see a gap between richest, middle class
Poll on the economy and opportunity finds fewer feel prices rising, while most see a gap between the richest and the middle class.
"Tsunami" of immigration cases strains U.S. Attorney's offices across America
As immigration sweeps expand nationwide, the work of justifying detentions is overwhelming federal prosecutors, who are being forced to sideline a range of other cases in order to keep pace.
Exclusive
Maryland man faces attempted murder charges for targeting OMB director
Colin Demarco was arrested in January, months after he was seen in a Ring camera image at Vought's door, wearing a surgical mask and gloves.
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White House launches TrumpRx discounted drug site
The Trump administration launched its new TrumpRx direct-to-consumer prescription drug listing site late Thursday, part of a push to offer medication at steep discounts.
Officials warn against drinking raw milk after baby dies from listeria
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When health insurance costs more than the mortgage
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Anti-doping agency responds to penis injection claims at Olympics
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U.S. and Russia agree to resume military-to-military communication
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Concern over safety and justice as U.S. moves 7,000 ISIS suspects to Iraq
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Russia says huge meteorite chunk discovered before being smuggled to U.K.
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Ukraine and Russia carry out first prisoner exchange in 5 months
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2026 Super Bowl ads to look out for
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Tesla, Waymo leaders defend product safety
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iPhone flip to reportedly launch
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Tesla, Waymo execs defend self-driving cars before Senate committee
"Right now we have the Wild West. I want to see some rules of the road," said Democratic Sen. Richard Blumenthal.
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Savannah Guthrie's brother Camron urges Nancy's possible abductor to contact family
Savannah Guthrie's brother, Camron Guthrie, issued a plea Thursday for the return of their mother, Nancy Guthrie, saying in a video to the possible abductor, "we want to talk to you."
Former FBI special agent on Nancy Guthrie
Cameron Guthrie, the son of Nancy Guthrie, issued his own video Thursday night pleading for his mother's possible abductor to contact the family. Former FBI agent Jeff Harp joins CBS News to discuss.
Camron Guthrie speaks out about mother
Camron Guthrie, the son of Nancy Guthrie, released a new video Thursday night pleading for his mother's safe return. Nancy Guthrie, who is also the mother of "Today" show co-host Savannah Guthrie, has been missing since Sunday.
New timeline in Nancy Guthrie's disappearance
Authorities on Thursday laid out an updated timeline in the disappearance of 84-year-old Nancy Guthrie, mother of "Today" show co-host Savannah. CBS News' Jonathan Vigliotti and Anna Schecter have the latest.
Retired FBI hostage negotiator on Guthrie case
Local law enforcement said Thursday they believe Nancy Guthrie is "still out there," five days after her family first reported her missing. Her children, including "Today" show co-host Savannah Guthrie, posted an online plea Wednesday for the safe return of their mother. Chip Massey, retired FBI hostage negotiator, joins "The Daily Report" to discuss.
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What led NASA to delay Artemis II launch
NASA's first crewed moon mission in more than 50 years has been delayed until March at the earliest. During a routine dress rehearsal of the launch, persistent liquid hydrogen leaks were discovered in the Artemis II rocket. CBS News space consultant Bill Harwood breaks it down.
NASA hopes to fix Artemis II moon rocket leak with on-pad repair
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NASA delays Artemis II launch
NASA delayed the Artemis II moon rocket launch after a hydrogen leak was found during a wet dress rehearsal, the agency announced Tuesday. CBS News senior space consultant Bill Harwood has the latest.
NASA begins mission to map the boundaries of our heliosphere
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NASA moon launch off until March due to issues during tests
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Former FBI special agent on Nancy Guthrie
Cameron Guthrie, the son of Nancy Guthrie, issued his own video Thursday night pleading for his mother's possible abductor to contact the family. Former FBI agent Jeff Harp joins CBS News to discuss.
Scoop the dog makes Super Bowl pick
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Lindsey Vonn's teammates confident she can compete
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