Behind the controversial AI tech used to inspect rental vehicles for damages
Adam Foley and his wife said they rented a car from Hertz. When they returned home, the company said he owed $350 for two small dents and a processing fee.
Hertz
Behind the AI tech used to inspect rental vehicles
As millions of Americans get ready to hit the road for Labor Day weekend, some rental car companies are deploying artificial intelligence scanners to look for damage -- and it may lead to more consumers getting dinged. Kris Van Cleave reports.
Hertz CEO promises to address false arrests
The new CEO of rental giant Hertz is now promising to fix a problem CBS News has been reporting on for months: Customers who say they were falsely arrested after Hertz reported the cars they legitimately rented as stolen. CBS News consumer investigative national correspondent Anna Werner reports.
Hertz is selling ex-rental Teslas for cheap, citing pricey maintenance
The company has listed 607 ex-rental Teslas, including many smaller Model 3s cars, on its used car sales page.
Man claims Hertz falsely accused him
A Kentucky man says Hertz accused him of stealing a car, a car he says he returned over three years ago. CBS News' Anna Werner reports.
Hertz clarifies policy after Puerto Rican man was denied rental car
The move comes after a Puerto Rican man was denied a car rental when Hertz employees demanded to see his passport instead of his license.
Hertz to pay $168M after customers wrongly accused of theft
Some customers were wrongly jailed after the company reported the cars they had rented as stolen.
Hertz CEO vows to "do right" by customers after false theft reports
Hertz CEO Stephen Scherr says he is looking to fix the problem that caused some Hertz customers to be falsely arrested.
Senators call for investigations into Hertz
Two U.S. senators are calling for the government to examine the practices of rental giant Hertz, whose reports to police of stolen rental cars allegedly led to the false arrests of hundreds of customers. CBS News consumer investigative correspondent Anna Werner reports.
Senators call for Hertz investigation
Members of Congress are calling for a government investigation into claims from Hertz rental car customers who say they were falsely arrested after the company reported the cars they rented were stolen. CBS News consumer investigative national correspondent Anna Werner explains why lawmakers responding to these claims is significant.
Senators call for probes into Hertz after CBS News reports on alleged false arrests
Senators Elizabeth Warren and Richard Blumenthal are calling for investigations into the false arrest allegations and consolidation in the rental car industry.
Man arrested on cruise ship is latest to be accused of stealing Hertz car
"I am one of their best customers. And here I am sitting in jail," Hertz customer Charles Doucette said.
Hertz ordered to release data on number of renters it accuses of theft
The company already faces 230 claims by people who allege they were falsely arrested for stealing rental cars based on erroneous reports from Hertz.
Hertz customers: We were arrested, jailed over false theft reports
More people have come forward to claim they were accused, arrested and even jailed after Hertz reported cars they had legitimately rented were stolen.
Customers allege Hertz had them falsely arrested: "Just terrifying"
The car rental giant, which recently emerged from bankruptcy, insists virtually all of the claims are "meritless" and says they should not be allowed to proceed for various technical reasons.
Tesla loses $40B in value after Musk says Hertz deal not "signed yet"
Tesla's stock price fell 4% after CEO Musk tweeted that a reported deal to sell 100,000 cars to Hertz has not been finalized.
Hertz to buy 100K Tesla Model 3 cars in push for EV rentals
The car rental service is spending billions on Tesla's Model 3 vehicles, just months after leaving bankruptcy.
Hertz sued for not producing receipt that cleared man of murder
The evidence from Hertz was finally obtained after Herbert Alford spent nearly five years in custody for a murder.
U.S. launches strikes on ISIS targets in Nigeria, Trump says
Strikes against ISIS targets in Nigeria come after President Trump spent weeks accusing the West African country's government of failing to rein in the persecution of Christians.
Zelenskyy says he and Trump have agreed to meet "in the near future"
Ukrainian President Zelenskyy says he and President Trump have agreed to meet "in the near future," signaling progress in talks to end the Russia-Ukraine war.
California rain may ease but more mudslides, flooding possible, forecasters say
A strong storm system that brought relentless winds, rain and snowfall to California this week was expected to ease Friday but there was still a risk of more mudslides and flooding, forecasters said.
Kimmel skewers Trump, tells U.K. viewers "tyranny is booming" in U.S.
The message, aired on Channel 4 on Christmas Day, reflected on the impact of President Trump's second term in office thus far.
Death toll from UPS cargo plane crash in Louisville rises to 15
On Nov. 4, UPS Flight 2976 bound for Hawaii crashed moments after takeoff from Louisville International Airport, where UPS has its global aviation hub.
As beef prices rise, small butcher shops adapt to changing demand
With higher prices for beef, customers are looking for alternatives.
Australia announces bravery award for heroes of Bondi Beach attack
Australian Prime Minister Anthony Albanese has announced a national bravery award to honor those who confronted an antisemitic terror attack.
15 hurt in stabbing, chemical liquid attack in Japan tire factory
More than a dozen people were injured in a stabbing attack in a factory in central Japan in which a liquid believed to be bleach was also sprayed, authorities said.
King Charles and royal family, minus Andrew, gather for Christmas
King Charles III led his family to church on foot ahead of his annual Christmas Day speech that is expected to focus on pilgrimage.
U.S.
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5 money moves to make in 2026, according to financial experts
As many Americans head into 2026 with mounting money worries, reviewing your finances now could help put you on firmer footing next year.
California rain may ease but more mudslides, flooding possible, forecasters say
A strong storm system that brought relentless winds, rain and snowfall to California this week was expected to ease Friday but there was still a risk of more mudslides and flooding, forecasters said.
Death toll from UPS cargo plane crash in Louisville rises to 15
On Nov. 4, UPS Flight 2976 bound for Hawaii crashed moments after takeoff from Louisville International Airport, where UPS has its global aviation hub.
When grocery stores reject imperfect produce, this company steps in
More than 20 billion pounds of produce are rejected by U.S. grocery stores each year.
As beef prices rise, small butcher shops adapt to changing demand
With higher prices for beef, customers are looking for alternatives.
MoneyWatch
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5 money moves to make in 2026, according to financial experts
As many Americans head into 2026 with mounting money worries, reviewing your finances now could help put you on firmer footing next year.
Is anything open on Christmas Day 2025? See which businesses are operating.
Most major retail stores and grocery chains are closed on Christmas Day, with some exceptions.
NHTSA investigating Tesla Model 3 emergency door handles
Traffic safety regulators are reviewing a motorist's complaints that the manual door handles on some Model 3 cars are hard to find, a potential hazard in a crash.
Hawaii cruise passengers face new climate change tax after court ruling
The new tourist tax imposes an 11% tax on the gross fares paid by a cruise ship's passengers to address climate change threats to Hawaii.
How to save money on your utility bill this winter as heating costs rise
Many Americans face soaring costs to heat their homes this winter. Here are some ways to lower your monthly utility bill.
Politics
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U.S. launches strikes on ISIS targets in Nigeria, Trump says
Strikes against ISIS targets in Nigeria come after President Trump spent weeks accusing the West African country's government of failing to rein in the persecution of Christians.
Kimmel skewers Trump, tells U.K. viewers that "tyranny is booming" in U.S.
The message, aired on Channel 4 on Christmas Day, reflected on the impact of President Trump's second term in office thus far.
Kennedy Center Christmas Eve concert canceled after Trump's name added
A planned Christmas Eve jazz concert at the Kennedy Center has been canceled.
Trump promises to guard against "bad Santa" in Christmas Eve calls with kids
President Trump spent part of Christmas Eve bantering with kids, updating families on NORAD's Santa tracker and reminding one child that the big guy has a "serious appetite."
Trump-backed candidate declared winner of Honduras' presidential vote
President Trump-backed candidate Nasry Asfura has won Honduras' presidential election, the country's electoral authorities said, ending a weeks-long count.
HealthWatch
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Baby defies all odds after growing outside his mom's womb
Suze Lopez, a 41-year-old nurse who lives in Bakersfield, California, didn't know she was pregnant with her second child until days before giving birth.
FDA approves Wegovy pill for weight loss
The Food and Drug Administration has approved a pill version of the weight-loss drug Wegovy.
Aetna to cover IVF treatments for same-sex couples in national settlement
A federal judge has approved a preliminary agreement for a class action lawsuit requiring Aetna to cover fertility treatments for same-sex couples as they do with heterosexual couples.
Flu season is ramping up, and some experts are "pretty worried"
Doctors and scientists say this year's influenza season could be tougher than usual, with a new version of the flu virus, called H3N2, spreading quickly.
Finding hope through cancer clinical trials
#LillyPartner Cancer clinical trials can offer patients access to investigational treatments that can be explored as early as the time of diagnosis. Ovarian cancer survivor Alicia Dellario and Dr. Arjun Balar, senior vice president of global clinical development at Eli Lilly and Company, join "CBS Mornings" to talk about the potential benefits of cancer clinical trials -- and clarify common misconceptions. Visit cancerclinicaltrials.lilly.com for more information. (Sponsored by Eli Lilly and Company)
World
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Iran seizes oil tanker smuggling fuel on Strait of Hormuz, Tehran says
Iran seized a foreign oil tanker as it traveled the strategic Strait of Hormuz carrying some 25,000 barrels of smuggled fuel, state media said.
15 hurt in stabbing, chemical liquid attack in Japan tire factory
More than a dozen people were injured in a stabbing attack in a factory in central Japan in which a liquid believed to be bleach was also sprayed, authorities said.
Zelenskyy says he and Trump have agreed to meet "in the near future"
Ukrainian President Zelenskyy says he and President Trump have agreed to meet "in the near future," signaling progress in talks to end the Russia-Ukraine war.
U.S. launches strikes on ISIS targets in Nigeria, Trump says
Strikes against ISIS targets in Nigeria come after President Trump spent weeks accusing the West African country's government of failing to rein in the persecution of Christians.
Australia announces bravery award for heroes of Bondi Beach attack
Australian Prime Minister Anthony Albanese has announced a national bravery award to honor those who confronted an antisemitic terror attack.
Entertainment
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Kimmel skewers Trump, tells U.K. viewers that "tyranny is booming" in U.S.
The message, aired on Channel 4 on Christmas Day, reflected on the impact of President Trump's second term in office thus far.
King Charles and royal family, minus Andrew, gather for Christmas
King Charles III led his family to church on foot ahead of his annual Christmas Day speech that is expected to focus on pilgrimage.
Kennedy Center Christmas Eve concert canceled after Trump's name added
A planned Christmas Eve jazz concert at the Kennedy Center has been canceled.
NYT movie critic breaks down top 2025 movies
The New York Times movie critic Alissa Wilkinson ranked the top films of 2025. She joins CBS News 24/7 to review this year's list.
Kiefer Sutherland on new comedy "Tinsel Town"
Kiefer Sutherland stars in the new holiday comedy "Tinsel Town," about a washed-up Hollywood actor who lands in a small English town doing a theater production of "Cinderella." He talks about what drew him to the role.
Technology
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Technology
Instacart ending AI price tests for retailers
Instacart says its ending its controversial system of using AI price tests for retailers. Earlier this month, an investigation by Consumer Reports and progressive think tank Groundwork Collaborative found that Instacart's algorithmic pricing charged various prices for the same item from the same store. Jo Ling Kent reports.
Tech companies push for data centers
Massive tech companies wanting to build more data centers in the U.S. are lobbying for support among Americans, according to a recent report by POLITICO. Gabby Miller joins CBS News with more on her reporting.
How AI powered robots are helping small farms
From labor shortages to environmental impacts, farmers are looking to AI to help revolutionize the agriculture industry. One California startup, Farm-ng, is tapping into the power of AI and robotics to perform a wide range of tasks, including seeding, weeding and harvesting.
Top tech gadgets of 2025
Timothy Werth, a tech editor at Mashable, joins "CBS News 24/7" to discuss the best gadgets of 2025.
Instacart to end AI price tests for retailers following investigation
Instacart had drawn criticism for testing an AI-based system that enabled retailers to charge different prices for the same grocery items.
Science
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Major climate research center on Trump administration chopping block
The Trump administration intends to dismantle one of the world's leading climate research institutions, in Boulder, Colorado, over what it said were concerns about "climate alarmism."
Researchers capture video of rare polar bear adoption
The footage of a bear caring for an adopted cub was captured during the annual polar bear migration along the Western Hudson Bay in Churchill, Manitoba.
Dinosaur tracks showing "herds moving in synchrony" found in Italy
Most of the footprints are elongated and made by bipeds. The best-preserved ones bear traces of at least four toes.
Interstellar comet is making its closest approach to Earth
NASA continues to aim its space telescopes at the visiting ice ball, estimated to be up to 3.5 miles in size.
Fossil footprints in Bolivia reveal dinosaurs' awkward attempts to swim
Paleontologists have discovered and documented 16,600 footprints left by theropods, the dinosaur group that includes the Tyrannosaurus rex.
Crime
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15 hurt in stabbing, chemical liquid attack in Japan tire factory
More than a dozen people were injured in a stabbing attack in a factory in central Japan in which a liquid believed to be bleach was also sprayed, authorities said.
Terry Rozier seeks to have charges thrown out in NBA gambling case
His lawyers argued that Rozier's alleged involvement in the wire fraud and money laundering conspiracies is limited.
California farming magnate arrested in Arizona in wife's shooting death
A prominent California farmer was arrested in the shooting death of his estranged wife in a remote mountain community in Arizona, authorities said.
D.C. National Guard shooting suspect facing 5 additional federal charges
Rahmanullah Lakanwal, a 29-year-old Afghan national, is accused of fatally shooting Army Spc. Sarah Beckstrom and wounding Air Force Staff Sgt. Andrew Wolfe.
Officials: Melodee Buzzard's body recovered
California authorities announced Tuesday they have found the body of 9-year-old Melodee Buzzard and arrested her mother for murder. See the full news conference.
Space
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Space
NASA's search for next lunar rover
NASA astronauts took their first drive on the moon 54 years ago. Now, three companies are competing for a NASA contract to build a new lunar rover for use starting with the Artemis 5 mission in 2030. Kris Van Cleave reports.
Artemis 2 astronauts rehearse countdown for upcoming moon launch
NASA is gearing up to send four Artemis astronauts on looping test flight around the moon in 2026.
Woman is first wheelchair user launched into space
A German aerospace engineer made history Saturday, becoming the first wheelchair user to go into space when she took a 10-minute trip aboard a Blue Origin rocket.
Blue Origin safely launches wheelchair user to space and back
German engineer Michaela Benthaus is the first person with a significant physical handicap to reach space.
Jared Isaacman, billionaire who's flown with SpaceX, confirmed to lead NASA
President Trump withdrew Isaacman's nomination for NASA administrator in April, before nominating him again in November.
Latest Galleries
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Notable Deaths in 2025
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.
Evidence in the Barbara Kendhammer case
Does the evidence show a cover-up, or was Todd Kendhammer wrongfully convicted for the murder of his wife?
The life & near death of prizefighter Christy Salters-Martin
Christy Salters-Martin dominated in the boxing ring but faced her toughest challenger at home.
Timeline: The disappearance of George Smith
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Who is Alix Tichelman?
Meet the tattooed beauty charged in the death of Google executive Forrest Hayes.
Latest CBS News Videos
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Latest CBS News Videos
Inside McLaren's rise in Formula 1 racing
McLaren just won back-to-back Formula 1 Constructors' Championships, and the company is continuing to focus on building supercars. CBS News' Michelle Miller takes a look at what it takes to make a winner.
King Charles gives Christmas address
In his annual Christmas address, King Charles emphasized courage and unity, urging people to find strength in the "companionship and kindness of others."
California reeling after severe weather
California is still reeling after heavy rain and wind battered parts of the state. Meanwhile, a winter storm is expected to hit the Northeast U.S.
U.S. strikes ISIS targets in Nigeria
President Trump said Thursday the U.S. launched strikes against Islamic State forces in Nigeria. The president said the goal was to stop the "targeting and viciously killing" primarily of innocent Christians.
Holiday cookie box deliveries make spirits bright
The most important ingredient in Christmas cookies isn't the flour or the sugar -- it's the love and care that go into baking them. Major Garrett has more.