Call Kurtis Investigates: Escrow disaster leaves mom without full insurance after house fire
Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
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Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
Fashion's hottest trend is recycling clothes before they end up in the landfill. A Bay Area designer is giving new life to old fashion to help save the planet.
Anyone who pays for their homeowners insurance through their mortgage payment should listen to this story. An Antelope mother who lost her home to a house fire said her mortgage company never paid her insurance. She called Kurtis to investigate.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
When picking a house sitter to watch his labradoodle Milli for a week, Dave Harmon found someone with five-star reviews through the Rover App. Here's how he said it all went wrong.
Ninety minutes after getting news of an arrest in their son's 2022 killing outside a Rancho Cordova house party, Kurtis Ming spoke with his parents.
A Pollock Pines viewer says he was getting charged for propane tanks on his property he never wanted or used, so he called Kurtis for help.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A downed tree alone in your yard is most likely an out-of-pocket expense. If you have damage of a tree into a house, insurance is the way to go.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
A Pollock Pines viewer said a propane company damaged her driveway and fence but wouldn't fix it. So it was time to call Kurtis.
The California attorney general is now going after a company exposed in a Call Kurtis investigation. We first started looking into MV Realty after hearing from an Elk Grove veteran who was trying to provide Christmas for his kids.
A cold call last year grabbed the attention of veteran and father Miguel Hall. The caller offered to pay him $1,250 now if he agreed to let them list his home in the next 40 years if he chooses to sell.
California Insurance Commissioner Ricardo Lara issued a bulletin to car insurance companies over reports that drivers are having a tough time getting auto policies.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Zothex flooring has done a lot of advertising -- you know the jingle, and customers have responded. But some customers who've spent thousands on deposits with the company now wonder if they'll get to their projects' finish line.
In the case of the free phone that cost $369, Karen Rickman of Portola bought a buy-one, get-one free cell phone.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A person has died after they were struck by several vehicles in Modesto over the weekend, authorities say.
The U.S. military says two commercial ships transited the Strait of Hormuz under Project Freedom, but the UAE says one of its vessels came under attack.
A suspected outbreak of the rare hantavirus on a cruise ship in the Atlantic off Africa killed three people and sickened at least three others, health officials say.
As Cinco de Mayo approaches, El Concilio California is getting a head start with what they say is the largest Cinco de Mayo festival in the Central Valley. In its final day of three, this non-profit is keeping the tradition going to keep the area's history afloat.
The Sacramento City Council will begin the difficult budget cut debate to solve the city's $66 million deficit this week, including 46 proposed layoffs.
Home surveillance footage shows a man accused of attempting to gain access to houses in the Arden area swinging around a knife on someone's front porch.
A person has died after they were struck by several vehicles in Modesto over the weekend, authorities say.
The U.S. military says two commercial ships transited the Strait of Hormuz under Project Freedom, but the UAE says one of its vessels came under attack.
A suspected outbreak of the rare hantavirus on a cruise ship in the Atlantic off Africa killed three people and sickened at least three others, health officials say.
As Cinco de Mayo approaches, El Concilio California is getting a head start with what they say is the largest Cinco de Mayo festival in the Central Valley. In its final day of three, this non-profit is keeping the tradition going to keep the area's history afloat.
After postponing its originally planned 2025 stop in the capital city, X Games is moving forward with its return to Sacramento this summer — now with a major music lineup attached.
Opening statements began in the trial of two people charged in the 2022 K Street shooting, the deadliest mass shooting in Sacramento's history.
The aerial dance troupe Bandaloop dangled from the side of Sacramento's Memorial Auditorium as part of this year's celebration. Artists from across the state attended an awards ceremony marking the 50th anniversary of the California Arts Council.
A domestic violence suspect who was barricaded in a home in Sacramento for hours overnight was arrested early Monday morning, police said.
Gunther's Ice Cream remained open as usual on Saturday following a fire that happened just outside the Sacramento staple.
An early morning earthquake in Nevada on Friday was felt as far west as the Sacramento Valley.
The sunny skies and warmer weather in Northern California are increasing the chance of seeing snakes, and this year, there's been a big spike in the number of fatal rattlesnake bites in the state.
The new Department of Motor Vehicles regulations allow law enforcement agencies to issue notices of traffic violations to autonomous vehicle companies when their cars commit moving violations.
A massive sea lion is stealing all the attention at San Francisco's Pier 39, along with most of the dock.
A United Airlines flight from San Francisco reported a close call with a drone as it was approaching to land in San Diego, authorities said.
Colby Thomas, Zack Gelof and Tyler Soderstrom homered to back a strong start by Aaron Civale and the Athletics beat the Cleveland Guardian 7-1 on Sunday to avoid a series sweep.
Jonathan Aranda hit a game-ending single in the 10th inning to cap a 4-for-5 afternoon, and the Tampa Bay Rays beat the San Francisco Giants 2-1 to complete a three-game sweep.
Jonathan Aranda hit a two-run single in Tampa Bay's three-run fifth inning and the Rays defeated the San Francisco Giants 5-1.
José Ramírez stole his 300th career base, David Fry and Kyle Manzardo both hit home runs and the Cleveland Guardians used a four-run fifth inning to rally past the Athletics 14-6.
Cherie DeVaux became the first woman to train the winner of the opening leg of the Triple Crown.
The Sacramento City Council will begin the difficult budget cut debate to solve the city's $66 million deficit this week, including 46 proposed layoffs.
As voters head toward the midterm primaries, Latino voters are emerging as a pivotal voting bloc that could be a difference-maker in the results.
Negotiations over a $500 million dollar government aid package for Spirit stalled after bondholders balked at the terms.
ICE reported the 18th death of an individual in its custody so far this year, putting the agency on track to record a new all-time high in detainee deaths.
Amtrak may ease rules on guns on its trains, sources say. Critics worry that would weaken security even though, authorities say, the accused correspondents' dinner shooter took Amtrak cross-country with his firearms.
Food containing norovirus may smell and taste normal but still cause serious illness if consumed, FDA warns.
HHS Secretary RFK Jr. wants the popular coffee chains to prove their surgery drinks are safe for teens and suggested the Trump administration could place limits on your cup of coffee.
Public health officials say they've confirmed two cases of measles in Sacramento County.
Multiple elephant seal pups along the Northern California coast have tested positive for the deadly avian influenza, or bird flu, according to new research from the University of California.
Here's what to know about TrumpRx, including how it works, who can use it, and how much money it can save.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
An economic blackout was underway Friday as activists nationwide encouraged people not to spend their money at large corporations, retailers and fast-food chains for 24 hours.
San Joaquin County's retail theft reporting app has only been around for six months and is already bringing a sense of calmness to local business owners.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
More than two dozen structures were destroyed in a wildfire in the eastern Sierra Nevada mountains on Wednesday afternoon, officials said.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Junior Romello Bruhn of Woodland Christian High School is closer than ever to scoring 3,000 career points, something only 13 high school athletes have accomplished in California state history.
As Cinco de Mayo approaches, El Concilio California is getting a head start with what they say is the largest Cinco de Mayo festival in the Central Valley.
The Sacramento City Council will begin the difficult budget cut debate to solve the city's $66 million deficit this week, including 46 proposed layoffs.
A crash Sunday in Folsom injured three people, including a 5-year-old girl, officials said.
Home surveillance footage shows a man accused of attempting to gain access to houses in the Arden area swinging around a knife on someone's front porch.
Here's a look at the weather forecast Sunday evening.