Call Kurtis Investigates: Escrow disaster leaves mom without full insurance after house fire
Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
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Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
Fashion's hottest trend is recycling clothes before they end up in the landfill. A Bay Area designer is giving new life to old fashion to help save the planet.
Anyone who pays for their homeowners insurance through their mortgage payment should listen to this story. An Antelope mother who lost her home to a house fire said her mortgage company never paid her insurance. She called Kurtis to investigate.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
When picking a house sitter to watch his labradoodle Milli for a week, Dave Harmon found someone with five-star reviews through the Rover App. Here's how he said it all went wrong.
Ninety minutes after getting news of an arrest in their son's 2022 killing outside a Rancho Cordova house party, Kurtis Ming spoke with his parents.
A Pollock Pines viewer says he was getting charged for propane tanks on his property he never wanted or used, so he called Kurtis for help.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A downed tree alone in your yard is most likely an out-of-pocket expense. If you have damage of a tree into a house, insurance is the way to go.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
A Pollock Pines viewer said a propane company damaged her driveway and fence but wouldn't fix it. So it was time to call Kurtis.
The California attorney general is now going after a company exposed in a Call Kurtis investigation. We first started looking into MV Realty after hearing from an Elk Grove veteran who was trying to provide Christmas for his kids.
A cold call last year grabbed the attention of veteran and father Miguel Hall. The caller offered to pay him $1,250 now if he agreed to let them list his home in the next 40 years if he chooses to sell.
California Insurance Commissioner Ricardo Lara issued a bulletin to car insurance companies over reports that drivers are having a tough time getting auto policies.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Zothex flooring has done a lot of advertising -- you know the jingle, and customers have responded. But some customers who've spent thousands on deposits with the company now wonder if they'll get to their projects' finish line.
In the case of the free phone that cost $369, Karen Rickman of Portola bought a buy-one, get-one free cell phone.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A woman died after she was struck by a vehicle while trying to repair her bicycle along Franklin Boulevard in Sacramento County, the California Highway Patrol said.
Multiple businesses along J Street in Midtown Sacramento were targeted in a string of burglaries.
In 2024, more than 450 people 20 and younger were killed on California roadways. Now there's a new virtual effort in California to change bad driving behavior.
Henry Bolte recorded the first multihomer game of his career as the Athletics erased an early deficit with nine unanswered runs to avoid a sweep in Texas.
A federal judge has temporarily blocked a Trump executive order that would prevent certain people from automatically becoming U.S. citizens at birth.
A Woodland couple with UC Davis ties is among the thousands still missing a week after a rocky mountainside and the glacier it supported collapsed in Nepal, the university confirmed Wednesday.
A woman died after she was struck by a vehicle while trying to repair her bicycle along Franklin Boulevard in Sacramento County, the California Highway Patrol said.
Multiple businesses along J Street in Midtown Sacramento were targeted in a string of burglaries.
A wildfire rapidly expanded in Mariposa County, prompting evacuation orders, road closures and a power shutoff as firefighters worked to slow the flames in difficult terrain.
In 2024, more than 450 people 20 and younger were killed on California roadways. Now there's a new virtual effort in California to change bad driving behavior.
The Sacramento Zoo's future in Land Park is officially taking another step forward. The city council approved an updated expansion plan that has already changed following community feedback.
The Sacramento City Council has approved a $2.2 million project aimed at making streets safer for students walking and biking to seven schools.
Plans for a long-awaited bike and pedestrian trail along the Sacramento River are facing another hurdle after state flood officials approved two new private fences along a section of the riverfront.
Sacramento could soon have more places where people can legally enjoy alcoholic beverages outdoors during special events.
A Sacramento man was arrested after police said he threatened two people with a sword and later barricaded himself inside a home last weekend.
In 2024, more than 450 people 20 and younger were killed on California roadways. Now there's a new virtual effort in California to change bad driving behavior.
Three novice hikers became stranded after their AI-planned ascent to the summit turned into a multi-day ordeal requiring a rescue operation.
Suisun City and the California Forever development group announced on Tuesday that they have finalized the first phase of a revitalization plan for the downtown area of the city.
It's all aimed at reducing highway fatalities and targeting fraud by removing 110 commercial driver's license schools across the nation.
California lawmakers are set to vote Tuesday on a scaled-back wildfire liability package after Gov. Gavin Newsom's push to shield utilities from some of the costs associated with fires sparked by their equipment failed to gain enough support.
Tiger Woods has pled no contest to a charge of reckless driving months after pleading not guilty to two misdemeanor charges.
Brandon Nimmo set season highs with four hits and five RBIs, Corey Seager scored three times and the Texas Rangers beat the Athletics 8-5 to move within one game of Houston atop the AL West.
Brandon Lowe scored from third base on an error with two outs in the ninth to lift the Pittsburgh Pirates to a 13-12 victory over the San Francisco Giants.
The longtime Dallas Cowboys quarterback and CBS Sports football analyst said he came to rely on alcohol to get off pain medications after multiple back surgeries.
Rafael Devers hit his 30th home run of the season as the San Francisco Giants snap the Atlanta Braves' seven-game winning streak with a 7-3 win.
A federal judge has temporarily blocked a Trump executive order that would prevent certain people from automatically becoming U.S. citizens at birth.
The Pentagon will begin requiring male service members ages 30 and older to get screened for testosterone deficiency, after Defense Secretary Pete Hegseth called for the change over the summer.
The House Ethics Committee detailed the North Carolina Republican's "unprofessional and inappropriate conduct" toward two young women who worked for him.
A bill that would toughen penalties for assaults against utility workers is being sent to Gov. Gavin Newsom's desk, after being approved by the California legislature.
CBP informed Gregory Bovino in an email on March 2 that the agency was "conducting an official Inquiry into allegations of misconduct reported to CBP." He initiated retirement 16 days later.
Stanislaus County has reported its first human case of West Nile virus for 2026 as the number of cases in California surges compared to recent years.
Moderna and Merck announced study results that reflect a "landmark moment" in treatment for one of the deadliest forms of skin cancer.
Multiple unpermitted street food vendors in Fairfield were cited for violations last week after inspections found them selling food unsafe for public consumption, authorities said.
The Social Security Administration is expanding its list of diseases and other health conditions that may qualify for accelerated approval of disability benefits.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Two firefighters were injured while battling a wildfire in California's Mariposa County that prompted evacuation orders and road closures.
An evacuation order for the Ross Fire in Calaveras County was downgraded as crews stopped the forward progress.
The evacuation order and warning were lifted for the Clover Fire in the Alta Sierra area in Nevada County on Friday afternoon.
Evacuation orders have been lifted for a wildfire that ignited east of Mountain Ranch in Calaveras County on Thursday, officials said.
An evacuation warning for a wildfire burning in the Tahoe National Forest was lifted as containment increased to 55%.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
In 2024, more than 450 people 20 and younger were killed on California roadways. Now there's a new virtual effort in California to change bad driving behavior.
Carmela Karcher reports.
Madisen Keavy reports.
High above El Dorado County, volunteers at the Pilot Peak Lookout Tower spend hours scanning the horizon for one thing that could signal danger: smoke.
Here's a look at the weather forecast Wednesday evening.