Call Kurtis Investigates: Escrow disaster leaves mom without full insurance after house fire
Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
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Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
Fashion's hottest trend is recycling clothes before they end up in the landfill. A Bay Area designer is giving new life to old fashion to help save the planet.
Anyone who pays for their homeowners insurance through their mortgage payment should listen to this story. An Antelope mother who lost her home to a house fire said her mortgage company never paid her insurance. She called Kurtis to investigate.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
When picking a house sitter to watch his labradoodle Milli for a week, Dave Harmon found someone with five-star reviews through the Rover App. Here's how he said it all went wrong.
Ninety minutes after getting news of an arrest in their son's 2022 killing outside a Rancho Cordova house party, Kurtis Ming spoke with his parents.
A Pollock Pines viewer says he was getting charged for propane tanks on his property he never wanted or used, so he called Kurtis for help.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A downed tree alone in your yard is most likely an out-of-pocket expense. If you have damage of a tree into a house, insurance is the way to go.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
A Pollock Pines viewer said a propane company damaged her driveway and fence but wouldn't fix it. So it was time to call Kurtis.
The California attorney general is now going after a company exposed in a Call Kurtis investigation. We first started looking into MV Realty after hearing from an Elk Grove veteran who was trying to provide Christmas for his kids.
A cold call last year grabbed the attention of veteran and father Miguel Hall. The caller offered to pay him $1,250 now if he agreed to let them list his home in the next 40 years if he chooses to sell.
California Insurance Commissioner Ricardo Lara issued a bulletin to car insurance companies over reports that drivers are having a tough time getting auto policies.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Zothex flooring has done a lot of advertising -- you know the jingle, and customers have responded. But some customers who've spent thousands on deposits with the company now wonder if they'll get to their projects' finish line.
In the case of the free phone that cost $369, Karen Rickman of Portola bought a buy-one, get-one free cell phone.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
Kyle Stowers hit two home runs in a 4-for-5 night, Heriberto Hernández, Jakob Marsee and Owen Caissie also homered and the Miami Marlins beat the Athletics 12-5 on Friday night.
Emergency dispatchers are bracing for the Fourth of July holiday, often the busiest time of the year.
Jake McCarthy got Colorado started with a leadoff homer, hit a grand slam in a seven-run fifth and drove in a career-high six runs in the Rockies' 15-3 romp over the San Francisco Giants on Friday night.
Dozens of vehicles at a salvage yard burned in a fire in the Rancho Cordova area on Friday evening.
A Sacramento Regional Transit train and a pickup truck collided on the Gold Line in Rancho Cordova on Friday afternoon.
Dozens of vehicles at a salvage yard burned in a fire in the Rancho Cordova area on Friday evening.
Thousands of California licensed drivers who already passed their tests are receiving letters from the DMV stating their licenses are about to be cancelled.
Kyle Stowers hit two home runs in a 4-for-5 night, Heriberto Hernández, Jakob Marsee and Owen Caissie also homered and the Miami Marlins beat the Athletics 12-5 on Friday night.
We compiled a list of where you can view fireworks around the Greater Sacramento area.
Emergency dispatchers are bracing for the Fourth of July holiday, often the busiest time of the year.
A North Sacramento home was damaged from flames that spread from a nearby trailer fire, officials said Wednesday afternoon.
A year after fireworks sparked a destructive fire, a Sacramento business is still dealing with damages.
There are growing concerns and confusion over Sacramento's new emergency shelter voucher program that helps homeless families. Advocates are demanding change after they say more families were forced to leave their motels.
Artificial intelligence is developing faster than phones, the internet, and maybe anything we've seen. With popularity rising among AI-generated images, some artists say they are feeling the squeeze.
Let the games begin. The debut of the X Games in Sacramento is on Friday at Cal Expo.
Assemblymember Alex Lee announced on Wednesday that $20 million in the 2026-27 fiscal budget has been allocated to restart the CalFresh Fruit and Vegetable EBT Pilot Program after the program paused at the end of June due to a lack of funding.
Two men were arrested in Central California after detectives found about 2,000 pounds of stolen peaches loaded onto a trailer, authorities said.
The City of Sacramento is on the cusp of transformation as most state workers are set to return to the office four days a week under a mandate ordered by California Gov. Gavin Newsom. Downtown businesses are welcoming the added foot traffic.
Gov. Gavin Newsom signed a nearly $352 billion spending plan Monday that delays some cuts to healthcare programs, increases funding for childcare and sets aside money to help speed up the state's vote count ahead of the November election.
Fracking and drilling could be coming back to California. Environmental advocates say it could be devastating to wildlife and communities.
Kyle Stowers hit two home runs in a 4-for-5 night, Heriberto Hernández, Jakob Marsee and Owen Caissie also homered and the Miami Marlins beat the Athletics 12-5 on Friday night.
Jake McCarthy got Colorado started with a leadoff homer, hit a grand slam in a seven-run fifth and drove in a career-high six runs in the Rockies' 15-3 romp over the San Francisco Giants on Friday night.
Ticket reseller StubHub abruptly canceled customers' tickets to World Cup matches, costing them thousands of dollars, a lawsuit alleges.
Shea Langeliers hit his 20th home run and the Athletics defeated the Los Angeles Dodgers 7-1 on Wednesday night to stop a four-game losing streak, their longest this season.
Folarin Balogun got the scoring going with a goal in the 45th minute, but was sent off with a controversial red card in the 64th minute.
CBS News previously reported President Trump was weighing pardons of a slate of people convicted of emissions and clean air-related violations.
NCAA President Charlie Baker told CBS News he doesn't think the group will need to change its rules on transgender athletes in light of a Supreme Court ruling that allowed states to ban their participation.
The United States-Mexico-Canada Agreement will remain in effect until it expires in 2036, unless the countries strike another deal to extend it.
Acting U.S. Attorney General Todd Blanche said "the Constitution is not a suggestion" and that "the Second Amendment is a sacred right belonging to all Americans."
Longtime labor activist Dolores Huerta says President Trump's disparaging remarks about Mexicans show he "does not know history," and called on Latinos in California, Texas and other states to push for change.
Former NFL running back Chris Johnson announced that he was diagnosed with ALS, also known as Lou Gehrig's disease, in a "Good Morning America" interview.
Confirmed Ebola cases in the outbreak in eastern Congo have reached 1,003, including 254 deaths, officials said, and tracing those who've been in contact with patients remains a major challenge.
Gallup found that only 49% of Americans were "cost-secure" last year, with concerns about medical bills and prescription costs rising across income groups.
WHO chief Tedros Adhanom Ghebreyesus says risks from the Ebola outbreak in Congo and Uganda are "high at the national and regional levels, and low at the global level."
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
Crews are battling a vegetation fire that was threatening structures near Camanche Reservoir in California's San Joaquin Valley, officials said Wednesday evening.
Six months after a California wildfire destroyed dozens of homes in the Tuolumne County community of Chinese Camp, officials say debris removal is now complete and properties are being returned to their owners.
A man has been arrested and charged in connection with the Tiger Fire that burned 118 acres in California's Amador County last summer and forced evacuations near Pioneer.
A major home developer is rethinking how communities are built in wildfire-prone areas and the future is taking shape in El Dorado County.
San Joaquin County secured a grant aimed at helping to build a wildfire protection plan for the entire county.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Tony Lopez reports.
Emergency dispatchers are bracing for the Fourth of July holiday, often the busiest time of the year.
Dozens of vehicles at a salvage yard burned in a fire in the Rancho Cordova area on Friday evening.
A skydiver was seen making a hard landing during the Folsom Pro Rodeo on Thursday night.
Here's a look at the weather forecast Friday evening.