Call Kurtis Investigates: Escrow disaster leaves mom without full insurance after house fire
Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
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Theresa Ingraham paid for her homeowners insurance each month through her mortgage payment but learned that after her house fire, her AAA bill went unpaid.
Fashion's hottest trend is recycling clothes before they end up in the landfill. A Bay Area designer is giving new life to old fashion to help save the planet.
Anyone who pays for their homeowners insurance through their mortgage payment should listen to this story. An Antelope mother who lost her home to a house fire said her mortgage company never paid her insurance. She called Kurtis to investigate.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
California's attorney general is putting pressure on Facebook over an issue Call Kurtis first exposed more than a year ago.
When picking a house sitter to watch his labradoodle Milli for a week, Dave Harmon found someone with five-star reviews through the Rover App. Here's how he said it all went wrong.
Ninety minutes after getting news of an arrest in their son's 2022 killing outside a Rancho Cordova house party, Kurtis Ming spoke with his parents.
A Pollock Pines viewer says he was getting charged for propane tanks on his property he never wanted or used, so he called Kurtis for help.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A Sacramento dad says after having two girls, he finally got his son, but not according to the birth certificate. This mistake dragged on for more than six months, and it kept the baby from meeting his relatives.
A downed tree alone in your yard is most likely an out-of-pocket expense. If you have damage of a tree into a house, insurance is the way to go.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
The Hartford Insurance is the latest company to say it will stop writing new homeowners' policies in California starting Feb. 1. It cites challenges in the market, especially with the California fire risk.
A Pollock Pines viewer said a propane company damaged her driveway and fence but wouldn't fix it. So it was time to call Kurtis.
The California attorney general is now going after a company exposed in a Call Kurtis investigation. We first started looking into MV Realty after hearing from an Elk Grove veteran who was trying to provide Christmas for his kids.
A cold call last year grabbed the attention of veteran and father Miguel Hall. The caller offered to pay him $1,250 now if he agreed to let them list his home in the next 40 years if he chooses to sell.
California Insurance Commissioner Ricardo Lara issued a bulletin to car insurance companies over reports that drivers are having a tough time getting auto policies.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Customers, insurance and real estate agents report struggling to get policies with California's Fair Plan. CBS13 has learned the delays are keeping some potential homebuyers from closing on their new homes.
Zothex flooring has done a lot of advertising -- you know the jingle, and customers have responded. But some customers who've spent thousands on deposits with the company now wonder if they'll get to their projects' finish line.
In the case of the free phone that cost $369, Karen Rickman of Portola bought a buy-one, get-one free cell phone.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
First-time dad Geoff Mayfield spared no expense in buying the top-rated Miku Pro smart baby monitor. It uses sensors to track his son's real-time breathing and sleeping patterns. Now, a switch to a subscription model is causing frustration.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A Stockton viewer's elderly mother is in a wheelchair and requires in-home care. She says the company she hired to drop in on her mom reports scheduling and staffing issues with a high rate of callouts.
A youth baseball league and a middle school in Orangevale were impacted by a fire for the second time in as many months, officials said Thursday.
Two people were flown to the UC Davis Burn Center in Sacramento after suffering burn injuries in the Bug Fire near the California-Nevada border, authorities said Thursday.
The San Francisco 49ers begin their quest for a sixth Super Bowl title on Thursday, kicking off the 2026 preseason with a matchup against the Tennessee Titans.
The Sacramento Kings 2026-27 schedule was officially released Thursday, kicking off on the road in Los Angeles to take on the Clippers.
As of Aug. 13, Butte County had reported six human cases of West Nile virus. Statewide, 18 cases have been reported so far in 2026.
The ticket was sold at an ARCO ampm along Fair Oaks Boulevard in the Arden-Arcade area.
A youth baseball league and a middle school in Orangevale were impacted by a fire for the second time in as many months, officials said Thursday.
Two people were flown to the UC Davis Burn Center in Sacramento after suffering burn injuries in the Bug Fire near the California-Nevada border, authorities said Thursday.
The San Francisco 49ers begin their quest for a sixth Super Bowl title on Thursday, kicking off the 2026 preseason with a matchup against the Tennessee Titans.
The Sacramento Kings 2026-27 schedule was officially released Thursday, kicking off on the road in Los Angeles to take on the Clippers.
Bicycle advocates are calling for immediate changes to local roads and bike infrastructure after 10 bicyclists have been killed on Sacramento-area roadways so far this year.
Sacramento police arrested a suspect Monday night after he armed himself with a knife and lit fires at an apartment building, officials said.
A road worker on U.S. Highway 50 in Sacramento was killed in a crash involving a suspected drunk driver overnight Monday, authorities said.
Most high school students don't set foot on a college campus until after graduation. At one Sacramento City Unified School District campus, it's a graduation requirement.
Two people were injured in a suspected road-rage shooting Wednesday evening in North Sacramento, officials said.
The current law leaves it to California school districts and charter schools to roll out their own policies on how they want to restrict or ban smartphones. But there's growing momentum to go a step further.
A California bill, known as Leno's Law, aimed at easing smog-check requirements for older collector cars is advancing through the legislature. The measure would expand the state's existing exemption for certain older vehicles from the state's smog requirements.
Wagering on wildfires — that's what some people are doing on some prediction markets. But lawmakers say betting on a disaster crosses a line, and they're now pushing for new restrictions to stop it.
Nine schools just across the California-Nevada border will remain closed Wednesday as the Bug Fire continues to bring evacuations and power outages to communities north of Reno.
A preliminary report on the February avalanche that killed nine people released by the backcountry guide company involved assigned no blame for the tragedy.
The San Francisco 49ers begin their quest for a sixth Super Bowl title on Thursday, kicking off the 2026 preseason with a matchup against the Tennessee Titans.
The AL-best Tampa Bay Rays have become the second East Coast team in major league history to go 9-0 on a West Coast trip.
Westbrook played for Oklahoma City, Houston, Washington, both Los Angeles teams, Denver and Sacramento during his 18-year-career.
The Sacramento River Cats have announced their 2027 schedule – which includes, for the first time in franchise history, a home game on the Fourth of July.
The teams square off for the second time this season. In the last meeting on May 14 the Sky won 69-63 led by 18 points from Rickea Jackson, while Gabby Williams scored 18 points for the Valkyries.
The current law leaves it to California school districts and charter schools to roll out their own policies on how they want to restrict or ban smartphones. But there's growing momentum to go a step further.
A California bill, known as Leno's Law, aimed at easing smog-check requirements for older collector cars is advancing through the legislature. The measure would expand the state's existing exemption for certain older vehicles from the state's smog requirements.
U.S. Immigration and Customs Enforcement officers may soon be outfitted with gloves that can deliver painful electric shocks that are intended to gain compliance from combative individuals.
Wagering on wildfires — that's what some people are doing on some prediction markets. But lawmakers say betting on a disaster crosses a line, and they're now pushing for new restrictions to stop it.
Todd Blanche was sworn in as attorney general after the Senate narrowly voted to confirm the president's former defense lawyer to helm the Justice Department over the weekend.
The Social Security Administration is expanding its list of diseases and other health conditions that may qualify for accelerated approval of disability benefits.
In a wide-ranging interview with the CBS News partner BBC News, Hunter Biden grew emotional as he discussed his father's condition, describing it as very sad to watch.
Two Michigan residents who had "significant underlying health conditions" have died after contracting cyclosporiasis, the Michigan Department of Health and Human Services said.
CBS News Sacramento spoke with the head of UC Davis Children's Hospital about the rising cases and why measles specifically is the most infectious disease.
The case accuses OpenAI of practicing medicine without a license and failing to safeguard users seeking health advice.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Fresh off their undefeated season and conference championship win, the women on the team are speaking out for the first time.
Finding the perfect dress isn't easy, but now, selling them could become a lot more challenging.
This weekend, Placer County is hosting its annual Sip Into Spring event, offering free or discounted tastings at more than 20 wineries along what's known as the Placer Wine Trail.
From fruits and veggies to car parts, economists project that businesses will pass along the cost of the tariffs to customers.
President Trump and Gov. Gavin Newsom have made several different claims about California gas prices. Here's what we found.
This year-long investigation provides an unprecedented look at California's one-party supermajority legislature through the eyes of grieving parents who discover how California lawmakers kill popular bills by not voting.
This year-long investigation by CBS News California investigative correspondent Julie Watts examines the many components of California's new tougher-on-crime law.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
The California Highway Patrol captain accused of workers' compensation fraud was the commander in charge of the fatal Mahaney Park shootout in Roseville, three officers who worked under him at the time of the shootout said.
CBS13 and the Call Kurtis consumer investigative team devised an idea on how to lower what consumers owe on their credit cards -- and it begins with a simple phone call.
No one wants to think about death. However, it's important to plan on what happens to your digital assets after you die.
After spending $18,000 on waterproof laminate floors, a Natomas couple spotted damage after the first cleaning.
More than a year after Hai Pham canceled the trial membership, he kept getting charged every month for it.
A Natomas mother demanded that her daughter be exhumed and cremated after a Sacramento cemetery moved her grave without telling the family.
A wildfire burning in rugged terrain west of Lake Tahoe reached 15% containment Thursday as firefighters made overnight progress, though recreation areas remain evacuated and an evacuation warning is still in effect.
A fire in the area of Yuba Ridge Drive near Nevada City forced an evacuation order and warnings.
A 47-year-old woman was arrested on suspicion of intentionally starting the Fred Mountain Fire, one of two wildfires that have merged at the California-Nevada border as thousands of people remain under evacuation orders and warnings.
Crews in Northern California's El Dorado County have stopped the forward progress of a wildfire that prompted mandatory evacuation orders and warnings for parts of the Somerset area, officials said Monday.
It's a loss one friend says came after Susan Solari made the heartbreaking decision to stay behind with the dogs she loved.
Their message is simple: keep showing up, keep moving and keep your heart open, because sometimes, the person who changes your life is living right across the street.
A Sacramento County dog picked up thousands of miles from home after he went missing five years ago was reunited with his family on Wednesday.
What started as a suspicious circumstances call for Rancho Cordova police ended with a newborn surprise.
A once-empty lot behind Church of the Cross in north Modesto now hosts a thriving community garden with more than 140 plots and growers from across the globe.
A Sacramento-area middle school history and English teacher is in the running to win big as America's Favorite Teacher, a title her students think she is more than worthy of being awarded.
Here's a look at the weather forecast Thursday afternoon.
Nearly four months after a failed robbery at Chinna Jewelry in south Sacramento left a 72-year-old employee dead, two men have been arrested, authorities said.
Madisen Keavy reports.
Here's a look at all the fair fun!
All evacuation orders have been lifted.