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Hallmark Channel pulls Zola ads featuring same-sex couple

Hallmark reverses decision to pull lesbian ad
Hallmark reverses decision to pull lesbian ad... 03:02

Editor's note: Late Sunday, Hallmark issued a statement about its decision to pull ads showing a same-sex couple and said it would work with Zola.com to reinstate the ads. Read the latest update here. Our original story appears below.


Under pressure from a conservative advocacy group, The Hallmark Channel has pulled ads for a wedding-planning website that featured two brides kissing at the altar. The family-friendly network — which is in the midst of its heavily watched holiday programming — removed the ads from Zola.com because the controversy was a distraction, a spokesperson said in an interview Saturday.

"The debate surrounding these commercials on all sides was distracting from the purpose of our network, which is to provide entertainment value," said a statement provided by Molly Biwer, senior vice president for public affairs and communications at Hallmark.

In an interview, she added: "The Hallmark brand is never going to be divisive. We don't want to generate controversy, we've tried very hard to stay out of it ... we just felt it was in the best interest of the brand to pull them and not continue to generate controversy."

There was immediate criticism on Twitter. TV host Ellen DeGeneres asked Hallmark: "Isn't it almost 2020? What are you thinking? Please explain. We're all ears."

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An screengrab from a Zola.com ad that has been pulled from the Hallmark Channel. Zola.com via YouTube

Biwer confirmed that a conservative group, One Million Moms, part of the American Family Association, had complained about the ads to Bill Abbott, CEO of Crown Media Family Networks, Hallmark's parent company.

A post on the group's website said Abbott "reported the advertisement aired in error." The group also wrote: "The call to our office gave us the opportunity to confirm the Hallmark Channel will continue to be a safe and family-friendly network."

Zola had submitted six ads, and four had a lesbian couple. After Hallmark pulled those ads, but not two featuring only opposite-sex couples, Zola pulled its remaining ads, the company said.

"The only difference between the commercials that were flagged and the ones that were approved was that the commercials that did not meet Hallmark's standards included a lesbian couple kissing," said Mike Chi, Zola's chief marketing officer, in a statement sent to the AP. "Hallmark approved a commercial where a heterosexual couple kissed.

"All kisses, couples and marriages are equal celebrations of love and we will no longer be advertising on Hallmark," Chi said.

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Hallmark has been criticized for pulling TV ads showing a same-sex couple. Zola.com via YouTube

In one of the pulled ads, two brides stand at the altar and wonder aloud whether their wedding would be going more smoothly if they had used a wedding planning site like Zola. The lighthearted ad ends with the two brides sharing a quick kiss on the altar.

Actress Sandra Bernhard, who played one of the first openly bisexual characters on network TV in "Roseanne," also criticized Hallmark's decision.

"All the groovy gay ladies I know won't be watching your Christmas schlock," she wrote on Twitter, addressing Hallmark. "They'll be out celebrating with their 'families' wives, children, friends on & on & getting married in chic ensembles. Didn't you all get the memo? Family is all inclusive."

The developments came as Hallmark appeared to be considering more same-sex themed content.

Asked about the possibility of holiday movies based on same-sex relationships, Abbott was quoted in The Hollywood Reporter in mid-November as saying on its TV podcast: "We're open to really any type of movie of any type of relationship."

The LGBT advocacy group GLAAD called the decision to remove the Zola ads "discriminatory and especially hypocritical coming from a network that claims to present family programming ..." The group said it would be asking other Hallmark advertisers where they stand on the issue, and if they now will pull their advertising.

The Hallmark decision was also mocked on "Saturday Night Live," and Netflix U.S. tweeted stills from a TV show and movie that it labeled "Titles Featuring Lesbians Joyfully Existing And Also It's Christmas Can We Just Let People Love Who They Love."

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