Time Wasted On Hold Adds Up To 624 Hours Annually, Survey Suggests
MINNEAPOLIS (WCCO) -- Do you feel like you spend a lot of your time waiting for someone on the other end of the line? According to a new survey in the U.K., about two hours of the day is wasted being put on hold.
That adds up to 624 hours a year, or 26 days.
More than half of respondents said waiting on hold is the biggest time thief. That was followed by waiting in line and sitting in traffic.
Social media was also a big time drain.
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