How To Effectively & Legally Implement Secret Shoppers To Improve Company Customer Service
Before you call in a secret shopper for your small business, know what you can and can't do in a legal context.
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Before you call in a secret shopper for your small business, know what you can and can't do in a legal context.
Police say both excessive speed and alcohol played a role in a fatal crash that shut down a portion of I-75 overnight.
The glass jars may not contain what the label says it does.
The crash occurred a year ago in Mackinac County.
Those who choose to snooze after their Thanksgiving feasts could miss out on some great deals.
First, the bad news: A lot of streets will be closed in and around the city's hub.
Governor Rick Snyder's attorneys say Detroit school children have no fundamental right to literacy.
Repairs are underway after a home destined for a family of refugees was vandalized.
Listeria can be deadly for young children, frail people and the elderly.
Among the beneficiaries is Detroit's Cody High School.
Developers of what is billed as a world-class testing facility for driverless vehicles are breaking ground.
Authorities are working to determine the identity of the human remains this weekend.
A Royal Oak Middle School student has admitted to placing a noose in a school bathroom.
AAA Michigan says gas prices statewide have risen by about 6 cents per gallon in the past week.
David McGough was elected president of Fife Lake, southeast of Traverse City. But some officials say he still owes $1,250 to the village.
Fire officials are investigating after a man was injured in an Ann Arbor house explosion Monday morning. CBS News Detroit's Jordan Burrows gives the latest updates from the scene.
The Michigan State Spartans celebrated a weekend of commencement ceremonies.
Families poured in to check out this Michigan treasure.
The City of Detroit's Easter Fun Fest returns to provide families an opportunity to not only get outside and be active, but ring in the holiday with some fun.
Mixed media artist Donald Calloway has been creating art in some form or fashion most of his life. His art studio takes you on a journey, as his creative collection of his art runs the gamut.
Soon after a positive test, Dorfman found himself hospitalized, on a ventilator and in a medically induced coma.
It has been 12 days since anyone has seen Armani Kelly, Montoya Givens and Dante Wicker. Now, a Facebook live video conversation has surfaced where Kelly is seen talking with three men about coming to Detroit only two days before he went missing.
A Plymouth man's cancer diagnosis hit the reset button on how he lived his life. Since then, he and his family have been giving back to others facing the same struggles.
The Sphinx organization gives a platform to Black and Latinx performers of all ages.