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Keller @ Large: Airline passenger dissatisfaction taking off

Airline dissatisfaction is taking off, and lawmakers have noticed. WBZ-TV's Jon Keller reports.

May 11, 2022 (02:22)

Wednesday's Child: 15-year-old Kolton

Wednesday's Child: 15-year-old Kolton

Next Weather: WBZ morning forecast for Oct. 14, 2026

Next Weather: WBZ morning forecast for Oct. 14, 2026

Next Weather: WBZ Update

Next Weather: WBZ Update

Aspiring entrepreneurs in Boston pitch business ideas to Ronnen Harary for cash prize

Aspiring entrepreneurs in Boston pitch business ideas to Ronnen Harary for cash prize

Pope Leo XIV diagnosed with lung cancer

Pope Leo XIV diagnosed with lung cancer

John Deaton, Ed Markey spar in WBZ Massachusetts Senate debate

John Deaton, Ed Markey spar in WBZ Massachusetts Senate debate

Full Massachusetts Senate debate between John Deaton and Ed Markey on WBZ

Full Massachusetts Senate debate between John Deaton and Ed Markey on WBZ

Businesses destroyed by stubborn Somerville, Massachusetts, fire

Businesses destroyed by stubborn Somerville, Massachusetts, fire

Lawrence, Massachusetts, mayor appears in court to face state wiretapping charges

Lawrence, Massachusetts, mayor appears in court to face state wiretapping charges

Jurors see Matthew Farwell on surveillance video during trial in death of Sandra Birchmore

Jurors see Matthew Farwell on surveillance video during trial in death of Sandra Birchmore

Next Weather: WBZ Evening Forecast For Oct. 13

Next Weather: WBZ Evening Forecast For Oct. 13

Mass. state trooper allegedly left handcuffed prisoner alone at Boston hospital

Mass. state trooper allegedly left handcuffed prisoner alone at Boston hospital

What voters want to hear from Deaton and Markey in WBZ Senate debate

What voters want to hear from Deaton and Markey in WBZ Senate debate

Lawrence, Massachusetts, Mayor Brian DePeña arraigned on state wiretapping charges

Lawrence, Massachusetts, Mayor Brian DePeña arraigned on state wiretapping charges

Next Weather: WBZ midday forecast for Oct. 13, 2026

Next Weather: WBZ midday forecast for Oct. 13, 2026

Matthew Farwell trial testimony begins with focus on Sandra Birchmore's mental health

Matthew Farwell trial testimony begins with focus on Sandra Birchmore's mental health

"Very stubborn fire" destroys Somerville restaurant, barber shop

"Very stubborn fire" destroys Somerville restaurant, barber shop

How do the Patriots continue to overcome injuries to rack up wins?

How do the Patriots continue to overcome injuries to rack up wins?

First witnesses to testify in trial of ex-cop accused of killing Sandra Birchmore

First witnesses to testify in trial of ex-cop accused of killing Sandra Birchmore

Next Weather: WBZ morning forecast for Oct. 13, 2026

Next Weather: WBZ morning forecast for Oct. 13, 2026

Swampscott paints over rainbow crosswalks

Swampscott paints over rainbow crosswalks

Next Weather: WBZ Update

Next Weather: WBZ Update

Firewood stolen from Foxboro Scouts, community steps up with donations

Firewood stolen from Foxboro Scouts, community steps up with donations

Senate candidates Deaton, Markey to square off in WBZ debate

Senate candidates Deaton, Markey to square off in WBZ debate

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