Watch CBS News

Expert says higher education has created an "army of unhappy customers"

Jon Marcus, the higher education editor at The Hechinger Report, talks about the crisis facing colleges and universities.

Nov 16, 2025 (09:42)

Boston doctor urges people to get flu shot as hospital sees uptick

Boston doctor urges people to get flu shot as hospital sees uptick

Donnie Wahlberg on jet that went off Las Vegas runway, hit fence

Donnie Wahlberg on jet that went off Las Vegas runway, hit fence

Top 8 "Voice of Logan" finalists revealed

Top 8 "Voice of Logan" finalists revealed

Text messages between Matthew Farwell and Sandra Birchmore read during trial

Text messages between Matthew Farwell and Sandra Birchmore read during trial

Car crashes into home in Jamaica Plain

Car crashes into home in Jamaica Plain

Boston Pops celebrate Day of the Dead with concert and Disney's "Coco"

Boston Pops celebrate Day of the Dead with concert and Disney's "Coco"

Kayem recalls more than 1.5 million pounds of food

Kayem recalls more than 1.5 million pounds of food

Manchester police investigate hateful graffiti across three neighborhoods

Manchester police investigate hateful graffiti across three neighborhoods

Somerville turns to "Neighborways" to slow cut-through traffic

Somerville turns to "Neighborways" to slow cut-through traffic

Next Weather: WBZ evening forecast for October 19, 2026

Next Weather: WBZ evening forecast for October 19, 2026

Massachusetts ballot Question 1 aims to expand public records law

Massachusetts ballot Question 1 aims to expand public records law

Mass. Lt. Gov. candidate Shawn Oliver pleads not guilty after alleged drunk driving crash

Mass. Lt. Gov. candidate Shawn Oliver pleads not guilty after alleged drunk driving crash

Next Weather: WBZ midday forecast for Oct. 19, 2026

Next Weather: WBZ midday forecast for Oct. 19, 2026

Shawn Oliver pleads not guilty after arrest leads to exit from Mass. Lt. Gov race

Shawn Oliver pleads not guilty after arrest leads to exit from Mass. Lt. Gov race

Graphic texts between Sandra Birchmore and Matthew Farwell revealed at trial

Graphic texts between Sandra Birchmore and Matthew Farwell revealed at trial

Donnie Wahlberg on board plane that went off Las Vegas runway and hit fence

Donnie Wahlberg on board plane that went off Las Vegas runway and hit fence

Next Weather: WBZ morning forecast for Oct. 19, 2026

Next Weather: WBZ morning forecast for Oct. 19, 2026

Next Weather: WBZ Update

Next Weather: WBZ Update

2 Boston police officers injured while taking theft suspect into custody

2 Boston police officers injured while taking theft suspect into custody

New video shows Mass. Lt. Gov. candidate speeding moments before crash that led to DUI arrest

New video shows Mass. Lt. Gov. candidate speeding moments before crash that led to DUI arrest

6 people sent to hospital after car crashes into McDonald's in Lawrence

6 people sent to hospital after car crashes into McDonald's in Lawrence

MBTA lifts speed restrictions on Orange Line trains in Boston

MBTA lifts speed restrictions on Orange Line trains in Boston

Boston Public Schools proposes ban on all student-owned devices

Boston Public Schools proposes ban on all student-owned devices

Next Weather: WBZ Evening Update for Oct. 18

Next Weather: WBZ Evening Update for Oct. 18

CBS News 24/7

CBS News 24/7

24/7 Primetime

CBS News Baltimore

CBS News Baltimore

Latest Baltimore News & Headlines

CBS News Bay Area

CBS News Bay Area

CBS News Bay Area Evening Edition

CBS News Boston

CBS News Boston

WBZ News 8pm

CBS News Chicago

CBS News Chicago

Latest Chicago News & Headlines

CBS News Colorado

CBS News Colorado

CBS News Colorado 6pm

CBS News Detroit

CBS News Detroit

Latest Detroit News & Headlines

CBS News Los Angeles

CBS News Los Angeles

CBS News Los Angeles 5pm

CBS News Miami

CBS News Miami

Latest Miami News & Headlines

CBS News Minnesota

CBS News Minnesota

Latest Minnesota News & Headlines

CBS News New York

CBS News New York

CBS News New York 8pm

CBS News Philadelphia

CBS News Philadelphia

CBS News Philadelphia 8pm

CBS News Pittsburgh

CBS News Pittsburgh

KDKA News 6pm

CBS News Sacramento

CBS News Sacramento

CBS13 News 5pm

CBS News Texas

CBS News Texas

CBS News Texas 7pm