Klarna CEO says AI does the job of 700 humans. But that's not the issue.
"Humans are fantastic," but not as good at customer service as AI, said CEO of payments company.
Watch CBS News
"Humans are fantastic," but not as good at customer service as AI, said CEO of payments company.
Abbott received a briefing on the latest status of the wildfires and is speaking about state relief and recovery efforts.
Facebook and Instagram users earlier today reported that they were booted out of the social media platforms, with many unable to log back in.
A handful of wildfires have burned nearly 1.25 million acres of Texas land in just over a week – nearly as much as what was burned by thousands of fires in the state from 2017 to 2021.
The pop star, who has 282 million followers on Instagram, posted a message on her stories reminding people that today is the presidential primary for more than a dozen states.
Economic issues hit Sesame Street, as Cookie Monster takes to social media to complain his favorite food is getting smaller.
The increase in illegal entries from January indicates that migration is rebounding heading into the spring, when migrant arrivals have spiked in recent years.
A new lawsuit claims a falling utility pole caused the tragic Smokehouse Creek fire in the Texas Panhandle.
The state law known as SB4 would empower Texas officials to stop, jail and prosecute migrants on state criminal charges of illegal entry or reentry.
There were hundreds of delegates up for grabs for both Democrats and Republicans on Super Tuesday.
The Smokehouse Creek Fire – Texas' largest wildfire and one of the biggest in U.S. history – has burned nearly 1.1 million acres alone.
The Supreme Court ruled in favor of former President Donald Trump in a case challenging his eligibility for the 2024 ballot in Colorado.
OTC daily birth control pills will be available online and on pharmacy and store shelves nationwide later this month.
Fifteen states and a U.S. territory hold their 2024 nominating contests on Super Tuesday this year. Here's what there is to know and how the voting works.
Chris Mortensen, the award-winning journalist who covered the NFL for close to four decades, including 32 as a senior analyst at ESPN, died Sunday morning, ESPN confirmed.
Although Croatia didn't take home the win, fans said it was a great time for all.
"You know, if we had to lose to somebody, I'm glad we lost to friends," Dajana Seiler said.
The 27-year-old became the 244th Texas DPS officer to die in the line of duty since 1823.
The right-wing activist and Jan. 6 defendant was recorded allegedly vowing to kill Karmelo Anthony during his murder trial.
Croatian striker Petar Musa has more experience scoring goals in the Dallas area than even the biggest stars of this World Cup.
Federal officials are warning that one of the world's largest sporting events could bring more than soccer fans.
Donald Mercer was sentenced to 300 days behind bars for soliciting sex from a woman he arrested.
While FIFA is expected to make billions on the tournament, local cities are spending millions to host.
Drivers towed from a Fort Worth CVS may be eligible for refunds after an I-Team investigation found questions over whether the tow company had authorization to operate in the lot.
Before striking a pipeline, causing a natural gas leak and subsequent explosion, an engineering firm did follow proper protocol to begin work at a Dallas apartment building.
Retired staff sergeant Wilmer Trujillo, who served roughly 20 years in the U.S. Army and the Texas National Guard, is asking ICE to release his wife of six years.
The FBI said it disrupted an attempt to attack Sunday's UFC America 250 event at the White House, with court records detailing an alleged plot to use small drones carrying explosives.
U.S. Immigration and Customs Enforcement this week extended training for new officers and mandated additional instruction for those onboarded under a shortened Trump administration academy process that has now been scrapped, according to an internal agency memo obtained by CBS News.
Gina Hinojosa was in North Texas launching Team Texas Public Schools. Hinojosa told our Eye on Politics reporter Jack Fink about the effort to make education one of the big campaign issues ahead of the election. She is facing Republican Gov. Greg Abbott, who is seeking his fourth term in November.
Former Dallas mayors Laura Miller and Tom Leppert share their thoughts on what should happen to Dallas City Hall.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
During the program's first year, it will be offered at about 65 to 75 hospitals that handle about a quarter of births in the state and largely serve low-income patients, Newsom's office said.
Bimbo Bakeries USA employs over 20,000 people and has been headquartered in Horsham, Pennsylvania, for the past 17 years.
This explosion is among several similar incidents across North Texas that raise questions about why hazardous natural gas leaks keep happening
Zoox, owned by Amazon, produces its own autonomous vehicles that it says are built for passengers, not drivers.
Dr. Peter Stafford was working with a missionary group in the Congo when he came down with the virus last month.
The FDA is moving ahead with a safety study of the abortion pill mifepristone, a senior FDA official confirmed to CBS News, a step that could create a path for the Trump administration to restrict access to the medication.
The head of the World Health Organization says Ebola has killed at least 7 people in Congo, but the U.N. agency says it knows the epidemic "is much larger."
The most recent week of data from Dallas County Health and Human Services shows a 50% increase in positive flu cases.
The cruise ship hit by a deadly hantavirus outbreak has docked at the Dutch port of Rotterdam for disinfection, wrapping up a troubled journey that put world health authorities on alert.
Despite the costs and rules, fans are excited for the World Cup madness that's finally taking off.
After sharing management of the arena for decades, the Mavericks are now in full control.
Target, which embarked on a turnaround plan under its new CEO earlier this year, reported an increase in first-quarter sales Wednesday.
Expensive tickets, trouble getting visas and anti-American sentiment may all be contributing to underwhelming demand.
Herring said that in the year before tariffs, used car sales were just under half of his business at his dealership in Irving; Now, they are nearly 75 percent.
"You know, if we had to lose to somebody, I'm glad we lost to friends," Dajana Seiler said.
Croatian striker Petar Musa has more experience scoring goals in the Dallas area than even the biggest stars of this World Cup.
Harry Kane scored twice to equal the English record for World Cup goals, Jude Bellingham added another two minutes into the second half and England beat Croatia 4-2.
Sorsby plans to hold his pro day on July 10 at a Dallas-area high school, a person familiar with the situation told The Associated Press on Wednesday.
Cristiano Ronaldo and his Portugal teammates could only manage a 1-1 draw with Congo in their opening World Cup match.
Lionel Messi tied the Men's World Cup goals record with his first World Cup hat trick as Argentina topped Algeria.
Rio de Janeiro's Military Fire Department said one of the helicopters crashed in the parking lot of a car dealership, where several electric vehicles were parked, igniting a fire.
Creative minds are coming together in North Texas.
Anthony Head played librarian and mentor Rupert Giles in "Buffy the Vampire Slayer" and recently appeared in "Ted Lasso."
Peabo Bryson, a two-time Grammy-winning singer and songwriter known for Disney movie hits "Beauty and the Beast" and "A Whole New World," has died at age 75.
The Red Bull Flugtag Airshow returned to Las Colinas on Saturday after a 12-year hiatus. Teams are tasked with constructing a flying machine and putting it to the test. It's estimated that around 25,000 people attended the event.
A suspect was taken into custody after an attack on Pearl Street Mall in Boulder on June 1 in which there were 15 people and a dog who were victims. The suspect threw Molotov cocktails that burned some of the victims, who were part of a march for Israeli hostages.
The Neonatal Intensive Care Unit babies at Texas Health locations across North Texas celebrated Valentine's Day.
As Anthony Davis prepared for his debut game at the AAC, Dallas Mavericks fans took to the arena to protest the controversial trade.
A look back at the esteemed personalities who've left us this year, who'd touched us with their innovation, creativity and humanity.