Texas adds new protections for solar panel customers
One homeowner says instead of getting rid of his bill, he's now paying even more.
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One homeowner says instead of getting rid of his bill, he's now paying even more.
A growing number of solar customers across the country have been left in limbo following a company's closure or bankruptcy.
After years of silence, customers' complaints lead to Paxton's first rooftop solar lawsuit as his tenure winds down.
A Kennedale couple says their leased solar panels stopped producing power and became a costly burden after years of unfulfilled promises.
The CBS News Texas I-Team has uncovered a pattern of complaints within the industry, and now the problem has caught the attention of Texas state lawmakers.
Big solar companies oftentimes outsource on-the-ground sales efforts to third-party companies.
Following an I-Team investigation, Sunnova Energy is facing legal action from nearly a dozen Texas families.
Over the past several months, the CBS News Texas I-Team has reported on solar panel horror stories. This time, we set out to find a success story.
A Garland woman was surprised when she received a $97,000 bill for solar panels she doesn't have.
"I just jumped up and went woo-hoo!"
Families across Texas are sharing similar stories of their experience with the solar company Sunnova.
"I literally busted out crying."
A North Texas family is stuck dealing with debt they say their father was tricked into taking on.
A vast solar farm with over 621,000 panels shimmer like a mirage but with the capability to power close to 60,000 residential customers — or one very big stadium.
A viewer asked CBS News Texas this question about solar panels: "Based on the sales pitch we get from the solar guys, they must be a huge savings on the electric bills. True or not?"
CBS News Texas recently received a viewer question about solar power's contributions to the grid.
