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Video shows North Texas H-E-B giving away free groceries after system outage: "Have a very merry Christmas"

Dozens of shoppers at the H-E-B in Burleson got an unexpected present for the holidays: Free groceries.

Video from Monday morning, posted to Facebook, shows a manager of the busy store informing people who were waiting in line that they could not get their computer system back up and running after an outage.

"Today, everything that you have, we are going to bag you up and hope that you have a very merry Christmas, and continue to shop with us," said the manager, whose name badge read "Destanie."

The announcement was met by applause, cheers and many smiling shoppers.

In a statement to CBS News Texas, H-E-B said it is committed to serving our customers year-round and especially during the holidays.  

"During this busy holiday season when our registers were temporarily down at our Burleson store, we gave all those with full baskets their groceries for free," the company said. "The customer experience is at the heart of what we do!"

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