I-45 and I-20 reopen after hours-long call for service incident in Dallas, police say
Two North Texas interstates have reopened after an hours-long incident ended on Thursday afternoon.
According to the Dallas Police Department, at about 9:40 a.m., officers responded to a call for service concerning one person in the area of LBJ Ramp Eastbound and Julius Schepps Freeway Northbound.
TxDOT cameras showed that Interstate 45 and Interstate 20 were closed in both directions in southeastern Dallas, near Hutchins, with police and fire crews on scene.
Authorities urged drivers to avoid the area, suggesting alternate routes that included Loop 12, Wintergreen Road, S. Lancaster Road and S.M. Wright Freeway (Highway 310), to help avoid congestion and delays.
DPD said that the call for service concerning one person ended at about 2:30 p.m. And crews cleared the scene by early Thursday evening.
Social media sparks talks about mental health, suicide
Following the Thursday incident of the person in distress, videos began circulating on social media, showing the tragic end and prompting conversations over mental health.
In the most recent report from the Centers for Disease Control and Prevention, there were 48,824 deaths in 2024, and officials say the number of people who think about suicide or attempt it is higher.
If you or someone you know is experiencing emotional distress or having thoughts of suicide, help is available. You can call or text the 988 Suicide & Crisis Lifeline at 988 or connect with a counselor online. The service is free, confidential and available 24 hours a day, seven days a week.
For additional mental health resources, information and support, you can contact the National Alliance on Mental Illness (NAMI) HelpLine Monday through Friday, from 9 a.m. to 9 p.m. Central time, by calling 1-800-950-NAMI (6264) or emailing info@nami.org.