CrowdStrike IT outage a month ago is still causing problems for a Chicago traveler
Priceline told her to sort that mistake out with the airline, Viva Aerobus. But she said Viva Aerobus told her the refund needs to come from Priceline.
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Lauren Victory is a reporter for CBS News Chicago.
Lauren joined CBS News Chicago in May 2016 and is a graduate of the Medill School of Journalism at Northwestern University.
Lauren came to Chicago after two years as a reporter/fill-in anchor at WTIC-TV in Hartford, Connecticut.
She was previously a video journalist/reporter at WPTZ/WNNE-TV in Burlington, Vermont, for three years.
Lauren also worked as a general assignment reporter at WLNS-TV in Lansing, Michigan, and as an associate producer for WCIU-TV "You & Me This Morning" in Chicago.
Victory is an interviewer for the Northwestern Alumni Admissions Council, a member of the Illinois Media School Program Advisory Committee, a mentor for the UIC Athletics Mentorship Program and a frequent guest speaker for college/high school journalism classes.
She raised more than $16,000 competing for CBS News Chicago in the 2018 Dancing With Chicago Celebrities. The money goes towards breast cancer research.
In her free time, Lauren loves to play tennis, ski and dog sit. She also picked up a fondness for running in recent years and proudly completed her first (and probably only) marathon in 2017. At least once a month, Lauren and her husband pick a neighborhood to immerse herself in to learn about each area's culture and history. She'd love for you to tweet her your restaurant recommendations!
Priceline told her to sort that mistake out with the airline, Viva Aerobus. But she said Viva Aerobus told her the refund needs to come from Priceline.
The Secret Service confirmed "food defense and food surveillance" security measures will be used where food preparation is happening for the DNC.
The average amount owed in Cook County increased for the 30th consecutive year. A new program aims to use more businesses to shift the burden away from homeowners.
The US Secret Service has released updated maps showing the security perimeter for the Democratic National Convention, and it appears that no one from the outside can walk in the red zones.
Bodycam video of the fatal shooting of Sonya Massey was released Monday afternoon. The video shows the chaotic scene after a sheriff's deputy shot Massey, who is Black, in the face during a tense moment over a pot of water in her home.
While much of the problem seemed to be resolved by the late afternoon, several Chicago companies experienced a lot of grief because of the outages.
Chicago will host the Democratic National Convention in a mere five weeks.
Be it President Biden or a delegate, the Chicago French Press coffee cart will be standing by to crank out orders for anyone needing a pick-me-up at the DNC.
One Summer Chicago is a pillar of Mayor Johnson's public safety plan. How is it working so far?
Under state law, all children living in a high-risk ZIP code must be tested for lead exposure at 12, 24, and 36 months of age.
Ebony Lucas was shocked to find several debits that had no business being in her law firm's bank account.
It turned out a previous real estate deal that fell through came back to haunt her as someone was able to access her account to spend lavishly.
With at least one resident on the brink of homelessness, neither the city, the HOA, nor the insurance company have fully paid to repair the homes that flooded back in January.
On Sunday, a woman on a sailboat that capsized near Winnetka swam 2 miles to get help, while the body of another woman who had been missing was later pulled from the water.
The Chicago Park District also announced another welcomed change: families can hit all city pools six days a week.