AI "agents" can do your shopping. Should you let them?
Big retailers are embracing agentic commerce as a new way to shop. But you should think twice before handing over your credit card, tech experts say.
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Big retailers are embracing agentic commerce as a new way to shop. But you should think twice before handing over your credit card, tech experts say.
Amazon acknowledged it hasn't yet "created a truly distinctive customer experience" in announcing move to scale back its brick-and-mortar grocery business.
Shopify said merchants that use its e-commerce platform might experience issues when trying to log in.
Visa predicts Americans will spend an average of $736 on holiday gifts in 2025, a 10% increase from the $669 reported last year.
While Facebook was designed as a way to socialize and connect with friends, many users are increasingly using the platform to buy, sell and give away products. The Atlantic senior editor Evan McMurry reports on its popularity.
The National Retail Federation expects about 17% of sales to be returned this year.
Americans are expected to spend a record amount this holiday season, but the deadline for those presents to reach their destination is quickly approaching. CBS News correspondent Danya Bacchus has some important dates to remember.
If you buy more items than you need to get a discount, you might be guilty of "spaving" -- or spending more to save money. While retailers' clever marketing ploys convince you you're getting a deal, the practice often leads to overspending. CBS News MoneyWatch reporter Megan Cerullo explains the financial pitfall and how to avoid it.
"This change will increase consumer retail exposure as well as other business areas in the DJIA," S&P Dow Jones Indices said.
Retailers are turning to what's called "algorithmic commerce," which tracks your searches and preferences and uses them to recommend items for you.
Many Americans will skip stores altogether and shop virtually this holiday season, according to a Gallup poll. Cybersecurity expert Brian Boetig joins CBS News to discuss how to protect your pocketbook while shopping online.
Amazon says scammers are trying to get your personal information. The company says it has shut down 45,000 phishing sites this year and more than 15,000 scammer phone numbers. CBS News consumer investigative correspondent Anna Werner has more on what you need to watch out for.
The in-app marketplace allows TikTok users to purchase beauty items, clothes and other goods featured in videos.
Mattress Firm will operate as a separate business unit within the larger company after the acquisition goes through, which is likely to happen in the second half of 2024.
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Amazon's Prime Day, which runs July 12 to 13, arrives as online sales growth is slowing.
Hundreds of thousands of warehouse jobs have been created in areas which haven't seen well-paying blue-collar jobs in decades. In Pennsylvania's Lehigh Valley, one community is adapting to the challenges and opportunities of this new age.
With online sales expected to hit a record this year, returns could reach new heights, too. But many retailers are not equipped to take their products back.
With just days to go before Christmas, Americans are hitting the stores in search of those last-minute gifts — and hoping to meet shipping deadlines. Janet Shamlian reports.
Ecommerce giant tells sellers it's reserving warehouse space for items like medical supplies and household goods.
Furniture seller, which has never turned a profit, is laying off 3% of its workforce in a move to cut costs.
FTC claims that hundreds of websites that purport to offer basic government services aren't what they appear to be.
Ignore messages that make it seem like an item you're looking to purchase will be sold out soon, shopping experts say.